Candlelight Cleaners

I have had it with these people. I think they may be getting ready to go out of business because their level of service keeps getting worse and it’s taking longer to get my clothes back. I have always been told that it would take two days, today I stopped to pick up my clothes and after she ran my credit card she told me they were not ready and to come back tomorrow. I guess they take the clothes off site to clean and they no longer do that on Wednesdays? She was not at all pleasant and did not offer an apology. Do yourself a favor and stay away from this place,

This place is also known as «Sam’s Magic Touch Cleaners»
They had 2 different company names on the receipt.
Wow! I am shocked at how poor the customer service is at this place. I dropped off 3 shirts to be cleaned. The woman at the counter said to pay when I pick up and that it would be $ 10. I thought the price was a little steep considering I usually pay $ 1.75/item at the cleaner a couple blocks away.
So, I go and pick it up and she says she will not accept my competitor coupon (when there is a HUGE sign that says they accept them). Ok, so she won’t take the coupon, no big deal.
I take out my cash and she says «that will be $ 17» $ 17!!! For 3 items. I said «you told me 2 days ago that it would be $ 10» and she said «yeah, the owner decided to charge more» WHAT??? I said «I would have liked to have received a call that you were charging almost double because I would not have had you clean them»
She just looked at me. I paid and left without a «thank you» or an «I’m sorry».
NEVER AGAIN will I go to this cleaner.