Freddy’s Frozen Custard & Steakburgers

Gilbert, United States

4.1

20 reviews

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Telephone:
+1 480-899-3500
Website:
freddysusa.com
Address:
129 E Williams Field Rd, Gilbert, AZ, 85295
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Today

Today –
Local time (Gilbert) 11:12 PM Saturday, June 21, 2025

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Vicinity

Near this location:
120
ft
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155 E Williams Field Rd
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ft
Leslie’s Swimming Pool Supplies
183 E Williams Field Rd
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Peter Piper Pizza
127 E Williams Field Rd
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ft
AutoZone
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ft
Teakwoods Tavern & Grill
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ft
Nationwide Vision Centers
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20 reviews of Freddy’s Frozen Custard & Steakburgers

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Place rating: 5
Gilbert, AZ
My sister-​in-​law told me that Freddy’s Oreo ice cream Sandwich was amazing so I had to try it. She was right!
Please note that I later tried it pre-​made and it wasn’t nearly as good. It was hard as a rock. Moving forward, I’ll only ask for it to be freshly made.
Freddy’s custard is awesome. It’s as close to real gelato that I’ve tried in AZ. This rating is ONLY for the custard and not the food.
Place rating: 5
Gilbert, AZ
Had a great hamburger there and service was excellent would highly recommend. And be sure to try the ice cream shakes.
Place rating: 5
Gilbert, AZ
Must have come on an off night because these burgers are seriously off the chain!
Place rating: 5
Mesa, AZ
The deserts are delicious. This is my second time here in two days. Nothing skimpy about it. For the money compared to the other custard places I think this is my new favorite.
Place rating: 5
Chandler, AZ
I went through the drive-​thru and ordered dinner for my family. Including my elderly grandmother who has a very strict no salt diet. I asked them to make a burger with no salt. When I got home they had made her burger patty with salt. So I was really upset and I called. I spoke to the manager and he apologized and said that he would drive the new order to my house!!! I said that wasn’t required but he insisted! He was at my house in ten minutes with the freshly made order and coupons for free Freddy’s!!! There is still customer service left in this world! This place deserves 10 stars! Not to mention the food is good too.
Place rating: 4
Scottsdale, AZ
Pretty great food but a little pricy for what it is. We got a couple of menu items and wound up spending almost 30 $. That being said the burgers fries and concretes are all great. The staff is REALLY friendly. On a slow day the cashier chatted with us until our meal came out and double checked to make sure our order was exactly how we wanted.
Now to the important thing: the food. Smashed steak burgers that are reminiscent of cheese steak sandwiches. The paties are thin which means that every bite is browned and yummy. The fries are just regular fries but they are great holders for the Freddy’s fry sauce which is addicting.
Place rating: 4
Gilbert, AZ
Very unique burger. For fast food in out is great and my favorite. But this is a close second. Fries are thin and crispy and the dipping sauce is killer. The wait staff is friendly and proficient Would definitely go back
Place rating: 4
Gilbert, AZ
I thought that this place was pretty good. The store was very clean and the staff was extremely nice and helpful. Everything came out really fast as well. I really liked the milkshake, you could make it however you wanted which was nice. The fries were also good. The burger was good, I didn’t really care for how thin the patties were. It was good once but I don’t think I’ll come here again, stick with smashburger or in and out.
Place rating: 4
Peoria, AZ
This place is delicious! I do not understand the bad reviews? It’s not suppose to be a regular burger its called a «steakburger» for a reason.
It’s a unique ground pounded steak that is fresh and hot every time I go through. The California burger is just a loaded burger with 1000 island and everything is so fresh. Also the frys are a plus, there shoestring frys have some great seasoning on em, so addicting!
Try the custard as well everything is top notch. Always a stop for desert.
Place rating: 4
Chandler, AZ
I love their burgers and of course their fry sauce which I believe is mayo, ketchup, and their french fry seasoning not sure. Any how I wish they would make the fries bigger but other than that so good!
Place rating: 4
Gilbert, AZ
Solid place. I always get the hotdog hamburger combo. The buns are nicely toasted. The fries are a little annoying due to the fact that they are small. Custard is also good. Haven’t had anything bad here. The fry sauce is decent as well.
Place rating: 1
Bolton, MA
Not impressed!
I decided to try this place one night; I ordered a burger, fries, and a small custard. The burger was greasy and the flavor was dominated by their mystery sauce. Fries were too thin for my taste. As a result of being thin, they soak up a lot of oil. The custard was good, but too heavy after the feast of grease.
The meal cost me $ 12 bucks. Do yourself a favor and go to in n out, your wallet and taste buds will be better off.
Place rating: 5
Chandler, AZ
I really liked the atmosphere, food and don’t even get me started on the fry sauce — yum-​o!!! I ordered a veggie burger which was good but the Freddy sauce really made the difference between a good sandwich and a really good one lol. I want to try the desserts next! Oh, but wait I don’t think I can put fry sauce on that LOL!
Place rating: 5
Chandler, AZ
Their steak burgers never ever disappoint! The fries are delish! I don’t always like shoestring fries but theirs are crispy and very flavorful. The fry sauce is also great! Be sure to try a custard concrete (think thick shake) before leaving.
The cashier today was super friendly and patient while my girls figured out what they wanted to eat. Then when I told her there was a bee in the window near our booth, she caught it with a cup and napkin and released it outside, what a superhero! I don’t know her name but she has an accent and deserves accolades. Thanks for the great service as always Freddy’s!
Place rating: 4
Mission Viejo, CA
Food was good, service was great. decent price, enjoyed my lunch
Place rating: 1
Chandler, AZ
Kind employee, wrong prices on drive-​thru board, overpriced (over $ 6 for their basic burger), super greasy meat, soggy bread, didn’t try the fries because they’re shoe-​string and I’m not a fan of those in general.
Bummer, since I live very close by, but I’ll continue going to In-​n-​Out.
Place rating: 5
Tempe, AZ
Food was very good. I’m not a big fan of the small frys but that won’t stop me from coming back to try the hot dog.
Place rating: 5
Gilbert, AZ
My husband, son and I went here for lunch today. It’s sort of like In and Out sort of, but less crowded and more selections.
The food is tasty. They are friendly. A person kept coming around to clean up any messes, but not too frequently. The menu had a good selection of burgers, philly cheesesteak, hot dogs. They also had ice cream stuff, but I didn’t look closely at this.
The fries were like shoestring, which we prefer bigger fries, but they gave a lot (a little too much).
My husband had a burger. He liked it. My son had a chili dog. He liked it. I had a philly cheesesteak and I liked it. Though, I would rather have a better cheese with it as this tasted like Velveeta.
Place rating: 1
Gilbert, AZ
Wow. The slowest fast food ever. Waited 40 minutes for food. When we get to the window she hands me our ice cream and we wait at the window for like 12 more minutes as the Ice cream is melting. Total wait for 2 burgers and fires and ice cream 45 minutes. Ice cream is totaLLY melted. Not sure how long it sat before we got to window. And price is ridiculous for OK burgers.
Place rating: 5
Tempe, AZ
Awesome food! Everything is seasoned great. Skinny cut French fries. Good price. Just be prepared to wait a little longer for your food because they cook it to order. Worth the wait for sure!