Brighton Learning Center

My son attended BLC for just less than two years. Overall, my son seemed to enjoy his time there and he did learn a lot. We were happy to find a center that offered affordable part-​time care and were especially happy with the time he spent in the infant room.
His transitions to the other rooms, though, were not as pleasant. There was a huge lack of communication with us and at one point, when I tried to meet with his teacher to rectify this, she was very dismissive and offered no solutions. The directors initially tried to work with us on increasing communication, but during the next transition, things were just as bad.
Twice we had fairly major health/​safety concerns (once my son vomited multiple times and was possibly running a fever, but nobody called to tell us, another time I found him unsupervised, out of view in the rear portion of the playground with a large bloody scrape on his arm) and both times the directors told us that this was due to new staff members who needed further training. This seemed to be a frequent issue as staff turnover was very high. There were frequently new faces at pick-​ups and drop-​offs and, in our experience, not much was done to introduce them to parents.
We also had concerns about security issues. Although the front door requires a code to get in, when we asked how often it was changed, we were told that it had never been changed and they were unsure how to change it. There is also rarely anyone out front watching the door. And, toward the end of our time there, I noticed that the classroom door where we would pick up our son was frequently propped open, meaning a child could easily dart out unnoticed.
In the end, I don’t regret the time we spent there, and I think there are pros and cons to every daycare. But, I’m very happy we were able to move somewhere that better addresses my concerns with safety, security and communication.