John Tapp

To start, I would never use John again if buying a house. I also would not recommend him to anyone.
What gets John 1 star which is really a higher rating than how I feel? He seems very knowledgeable about houses and what to look for. That may be just him BS’ing his way through the process, but I did feel confident in this.
If you go through John, be prepared to just get a list of houses that you could pull yourself by plugging in your criteria to any real estate search engine. There is absolutely nothing done to review those on the list and compile a short list based on discussions and previous viewings. The house I ended up purchasing wasn’t even in his list of options, I found it by searching on my own.
Towards the end of the process in purchasing the home I did, I really started questioning some of the things I had been told. Not because I had cold feet, but because very little was happening the way it was presented. I realize there are a lot of parties involved and things can change up, but «in full disclosure» became a common phrase towards the end to explain why things suddenly changed.
I am now communicating with the seller’s agent to resolve a few final things. In my correspondence with the seller’s agent, I am finding out that things I had communicated to John may not have been communicated to the seller’s agent (at least according to the seller’s agent) and things may have been presented differently to each of us leaving unrealistic expectations on both sides.
Along with the communication, after receiving an email from John and replying multiple times, and telling him through text message that I had replied multiple times, he told me my emails were going to his spam folder. The process to buy the house took 8 months, plus a couple of months prior to that in searching for a house and suddenly my emails to him are going to spam? Seems odd to me that once the sale was complete, John’s email suddenly started routing my emails to spam. Feels more like once the sale is done, he is done.
I had multiple calls and emails from John complaining about how much money he may end up making on the deal. I understand that he is in the business to make an income, but repeatedly communicating this to your customer for whatever reason makes that seem like the prime objective, not creating a positive relationship and finding the right fit for the customer.
There are many things that would keep me from using John or recommending him again. Above are just a few. Although I ended up with the house I wanted and I am happy with the purchase, the same could have been accomplished with any Realtor and there probably would have been a lot less frustration on all sides.