Matt Blatt

My credit is not so good so I tried a website 1800freshstart who connected me with a dealership (Matt Blatt) that could help me. I was contacted by Cathy Nuccio (Marketing and Internet director from Matt Blatt). I decided not to go through with it. A few days later I was contacted by Sam Badie (Certified Internet Specialist) and I told him I don’t think its going to work because everything on the website inventory was more expensive that what I was looking for (just wanted a simple work truck) and my credit is not good. We emailed back and forth and he finally convinced me to come in and he won’t waste my time. (The dealership was over 1 hour away). I even faxed over 2 paystubs, proof of address and a copy of my drivers license to save time. I was told to see Skip upon arrival.
Upon arrival, I was almost ambushed by Ray Romano. I told him I’m here to see Skip or Sam as he followed me around the showroom. I asked for Sam because we had been emailing back and forth. He said Skip stepped out and Sam is in the back but he could help. I started to wonder if Sam was even real.
I told him what I was looking for and he asked for my license, which I told him I already faxed, but he needed it anyway, so much for saving time. So, he took an application, looked up my credit and said sorry, we don’t have anything you qualify for. But asked if I was interested in an SUV. Really? This is exactly what I told «Sam». This dealership is all about getting people in their store and are rude. Now I have 1 more inquiry on my credit report that I do not need. Lesson learned. My advice– Look elsewhere.

Matt Blatt of Glassboro sold us a used car in great condition at a reasonable price… or so we thought. Not even a month after our warranty expired our WHOLE tire flew off as we were driving down the highway, which could only be the result of a faulty tire rod that had snapped. Luckily, we avoided personal bodily damage but the car was not so lucky. The way Matt Blatt handled this incident was nothing short of atrocious. They chose to point fingers at us, asking if we had any enemies that would destroy our car instead of taking the blame and repaying us for our deductible. If only the customer service that we received when purchasing the car followed through… We would’ve been very happy customers. I would not recommend purchasing a vehicle from Matt Blatt to anyone after our horrible experience. If this incident wasn’t bad enough, I brought my car to get its first oil change after purchasing it and was shocked to find that someone had rigged and duct taped a HOME air conditioning filter and shoved it into my cabin air filter compartment. I was appalled. Do not buy a car from this place. You will regret it.

Let’s start with the good news here… I got a great car that looks great, runs great and has held its value very well. That’s where it ends with the good for Matt Blatt.
Typical used car dealership tactics here, playing games with talking to managers, keep you in the place for way longer than you have to and like pulling teeth to get to the best price.
Additionally, watch out for these guys trying to sell you dumb warranties you don’t need. They add to your cost and provide little value for what they are.
Here’s the best part… if you’re looking to finance your car, watch out. They run all kinds of silly games with «working a deal» for you with the banks. There is no working the deal on their end, either you’re approved or you’re not. Only after I was about to walk out did they actually give me their best rate… from a third party bank!
Even better, when they signed me up, they told me I have to have Ann automatic draw out of my checking account to pay my loan, ok no problem. Little did they tell me that the automatic draw was for a third party agency to pull money out off my account twice a month, and charge me a processing fee to do it. This could have been done through PNC Bank, my financer, for free, and is now done that way after I changed it.
I later found out that Matt Blatt gets a kick back for that as well. When I finally realized something was up, because I seemed to have paid more than my loan was reflecting, I realized that in 18 months between the fees, signup cost, etc. I had paid nearly $ 800 that I thought was going to my loan to some third party payment service!
When I called PNC to figure this out, they were very helpful, said it’s happened before and is totally unnecessary. So I called the payment service, cancelled and they referred me back to Matt Blatt. These crooks refused to give me an answer, saying someone would call back, never did, never got a straight answer. I called multiple times.
These guys are crooks… typical sleazy used car salesman. Avoid doing business with them. The only reason they don’t get 1 star is because I like my car, everything else was awful.

This is the worst car dealership on the face of this earth. Three days after getting my car, my check engine light came on, which I contacted my sales rep that day. They tried to shut me up by «paying for my car to be fixed» which they didn’t, they payed to have my injectors upgraded, which did not resolve my issue. All i wanted was a working car, I don’t think its safe to have a car that revs on its own and even accelerates on its on as you’re driving. I have been dealing with this issue for 2 years since i bought this car, i cant say how many times I’ve been to different dealerships to get this issue resolved, and no one can seem to figure it out. And you think the dealership would have tried to help me out, or even to have traded cars with another one. Not to mention my sales rep then tried texting me, hitting on me. Sure is name was Mike C. Last time they asked me to take down my review from another place and they would help me, so i did. Well this time I’m not taking it down, because they’ve done nothing but screwed me over with this car. I have never been more disgusted. I WOULD NEVER RECOMMEND this place. HORRIBLE

Horrible place. I have nothing good to say about this place. Typical, high pressure, extremely rude service. I HATE buying a car and this place did not make it one bit more enjoyable. I really have nothing more to say. Look elsewhere.