Costco

I have been a regular Costco Customer since I transferred my medical prescriptions to their Pharmacy about a year ago.
Mostly I’d stop in monthly for refills and maybe just pick up an item or two before I checked out. However today I decided that I needed to really shop here and see what all the hoopla is about. Why I picked a Saturday midday when this place is packed, well I didn’t think about that. Surprisingly I was able to drive my shopping cart/​basket around the customers blocking my way. The hardest part is where people line up to sample free tiny half bite size whatever. I mean, don’t you folk get a meal at home?
Anyway the place covered all my needs from snacks, to paper products, to dinner entrée’s, fruit… I had a full basket today before I left.
Each checkout line was open so there was really only a couple of minutes to wait. Good experience overall. I will go back to check out the areas of the Warehouse I didn’t get to on this visit very soon.
I asked a couple of staff about where to find items and each time they were not only helpful but friendly and actually walked to the area to show me.

I’ve been waiting for 30 minutes to pick up a prescription. Staff are disinterested and unfriendly.
Charming lady behind the counter, chewing gum with her mouth wide open, tries to bypass me and call the people in line behind me. Proceeds to scold me for not giving my address in, when I was never asked for it. I don’t work here. Just… Wow.

No customer service ethic. Managers are just as bad if not worst than the rude employees! Save your money and shop with an online retailer and save time and money.
All businesses, including Costco, need to realize that if it wasn’t for the customer, you wouldn’t have a job. Customers patronize a business, the business makes money, the employees continue to have a job.
Not enough customers = less jobs – layoffs
More customers = more jobs
No customers = no jobs
Learn to empathize! An «I don’t care attitude» doesn’t get your far.

The store is great. The pharmacy is not. The pricing on standard medication changes depending on who you talk to. The scariest part is the compound medications. I trusted this pharmacy when I shouldn’t of. I will now be going to a pharmacy that is more expensive but they are organized and trustworthy.

I’ve been going here since they opened many years ago. They are best for customer service and the value for your buck. They beat every other membership store hands down!

I have a love/​hate relationship with Costco. I hate going, but once I’m in I find countless items that I need in my life. Being that my boyfriend (and parents) swear by Costco, I am in here more often than I’d like to admit. But, something weird happened the other day. I found myself actually liking it. Who would have thought?! Is this what adulthood is like? We got 2 lbs of salmon, 2 loaves of bread, Naked juice, and something else that escapes me for $ 32. That’s pretty darn good!
I have to admit that the main reason why I previously resisted Costco is because the crowds can really get out of hand. Oftentimes the line is absurd and you could easily spend half of your day in the good old big C (as I have come to call it). However, I have learned that if you are strategic about your Costco shopping, it makes life so much easier. Go during the off times which are basically any weekday afternoon. That way, you can easily peruse the aisles and even have yourself some lunch afterward. Let’s be honest, everyone loves the Costco pizza and hot dogs.
It all boils down to this: If you like to buy in bulk, cheap gas, and a plethora of free samples, you’ve found yourself a friend in Costco!

I just love love love Costco! I’ve been a member of BJ’s & Sam’s Club, but it’s just something about Costco that has drawn me in! The service is speedy and excellent! Some service clerks even greet you by name (from looking at your membership ID). I recommend going way early, maybe right when they open (10am), otherwise, the parking lot attends do get a little packed and crowded. I’ve never purchased gas from Costco due to the lines being 20 cars deep but the prices seem to always be the best around! Another A++ for Costco because almost all their products are organic (Which is GREAT!) Their optometrist and his secretary are very nice and friendly! I brought my son there for his first eye exam and Dr. Lo & his receptionist are amazing! I HIGHLY RECOMMEND! Although, they don’t take personal insurance but it’s worth reconsidering for the great service they provide!

My fiancé and I have a constant disagreement about buying in bulk. We live in a small downtown apartment with a lack of storage (pretty common of Richmond apartments) and I tend to get sick of stuff before we work through the massive packages of Costco food. I do like to buy certain things at Costco though. Examples: bottled water, laundry detergent, shampoo/​conditioner, SELTZER WATER, Ancient Grains bread, pizza, frozen chicken, salad mix, dish soap, cat litter, carrots, tomatoes, socks, trail mix. Wow that is a random list.
Prices are apparently not marked up any insane amount and employees are paid pretty well which I appreciate but I always feel like I walk out of there having spent a ton of money. The lines do tend to get long if you go there on a weekend but it usually moves pretty quickly.
Also! When you’re done shopping, head to the little café thing and literally get anything. It’s all a steal and super delicious. Favorites include the Turkey and Provolone sandwich, pizza, and sausage with peppers and sauerkraut. The frozen yogurt is so satisfying and tonight I actually tried the coffee latte which will now be my go to when at Costco! I was also informed that they no longer do printed coupons but have an app for the current week AND you can see what’s going on sale next week too.

I love Costco and that’s a problem. Can’t walk out the door without dropping 300. Great food and snacks to keep shoppers shopping. They pay their folks well and it shows. Amazing seeing the pictures on the wall of folks that have worked for costco for 20 years. Prices are great too. You may go to Costco to buy a gallon of milk and walk out with a new laptop, generator, garden tools and a phone. It happens!

Costco is Costco but the customer service here is not great by any means. It’s not that they aren’t nice once you get to the counter but the wait is horrible and they don’t acknowledge that you’re tgere. In fact they take their time as If they’re on a break or something.
Other than that, they keep the lines moving and who doesn’t love a Saturday morning full of samples. The only other gripe. you may get hooked on something and come back and it’s not there.. rotating items sucks

I love Costco for all the shopping essentials. I can come
On my lunch break and get everything I need, the only complaint I have is that the lines are always very long and sometimes it takes a while to get through them.
I like to get a pizza to go. Fast, easy, and good.

This store is the worst I have ever seen! I don’t wanna recall all those terrible nightmares I had there but I swear I will never step into this store again! They have the most horrible customer service and inconsistent training for their crew. They are so successful at making ppl feel like stealing stuff from the store! I wish I can give negative stars since they ruined at least 3 days in my life! Never never again!

I went shopping here on saturday. It was busy… A little too crowded, almost enough to get on my nerves. First of all. I made the mistake of walking in the out door and the lady scared the crap out of me yelling that I had to go in the In door. (she apologized later when. I was leaving)
Best part about saturday mornings are the samples on ever corner… My daughter and i had a blast trying new stuff. She discovered she likes honey dew melons. And I fell in love with some lime multi grain tortilla chips and salsa…
Getting through the check out line went surprisingly fast… A lady was open but had a sign up saying she was closed and she was quick!

I love this Costco. There’s just no way around it. I’ve come here for many years with my parents and then as a member myself and I’ve never been disappointed. It’s always super busy which is a bit of an annoyance, but that just comes with the Costco territory. I also have recently been purchasing all of my contact lenses and glasses from their optical department which offers immense cost savings and I really love everyone that works there. An optical department representative totally humored me and helped my try on a variety of glasses to use with my new prescription. Excellent customer service.
I recently just went to get new tires from Costco as well after pricing them all out online, and Costco having the cheapest option. They were actually out of them in the store so I used their online ordering system to have them shipped to my preferred store. Super easy, and the mechanic who gave me my car after it was completed offered to check on the tires and pressure of the other car I had driven to the store.
In terms of other products, their coupons are always great and I love to hoard them and get all of my essentials. They really care everything you might need to buy in bulk and their Kirkland products are well priced and good quality.

Coming from a major city it is refreshing to come to a Costco where it is easy to park and shop. I am used to driving around for 10 minutes looking for a space and then struggling to get the cart down each aisle with the masses of people inside. All before getting in a line of 10 people to pay.
I went on a week night and it was super quiet. Parked outside, got my stuff with no drama and only one person ahead of us in line to checkout.
Overall a very positive experience.

We live in Northern VA and we shop at Costco at least once a week. If we need anything the first place we look is Costco before considering any other places because they have the best customer services plus they standby the qualify of their products.
Like one of the review has stated, this specific Costco in Richmond has the worst customer services. they are rude and not helpful. Everytime, I go to this to these store and ask for the coupon booklet, they will do an extensive background check on my membership to ensure I“m the primary member and I haven’t received a coupon and etc. That’s ridiculously!!! Obviously, these employee doesn’t know or not trained most or all of the coupon codes in the booklet has the same code. When I go the Costco where I live, i don’t even have to have my coupons with me, ALL cashier will scan their coupon booklet to ensure the customer received the discount.

Ohh Costco. What would I do without you? Well, actually, I would totally survive since I forgot about my membership and didn’t use it for a few months. Yea, yea, I know. How does one forget about their membership? Well my dad added me to his account as a second member and since I wasn’t in the habit of visiting Costco, it didn’t come as second nature to me. However, I’ve had numerous occasions lately where I needed to purchase beverages in bulk and after I rediscovered my Costco card in my wallet, it has been a lifesaver!
You really can’t beat the prices for bottled water, diet coke, juice, or any non-​alc bevvie for that matter! I actually took a little trip down Broad Street today for some event essentials. Since it was the middle of a weekday, it was a quick in-​and-​out trip for me. Word to the wise: If you can avoid going on weekends, then you’ll save yourself a lot of time. Weekends are often super hectic and the parking lot can be a huge headache.
Since I really only buy beverages in bulk, I can’t speak to most of the other bulk food items. But I can speak to some of the non-​food goods! I’ve actually bought the bf a bike, iPod, and a watch from Costco over the years. Sounds crazy, right? Top brands at way better prices than I found elsewhere — and yes, I did shop around before biting the bullet. If I had kids, I’d totally be shopping at Costco on the regular to stock my kitchen — I hear the seafood’s pretty good.
I love the pricing, but can’t go above a 3 simply for the fact that the only credit card they accept is amex. I always use my debit card, as a result (I don’t carry cash and I couldn’t even tell you where my checkbook is), but I’d really like those MasterCard points!

Like any Costco the variety and quality of items carried is superb. I shop online often, usually better deals compared to most stores like target, shopko, and even Walmart… most the time I will check Costco before purchasing, surprisingly they are comparable, if not the lowest prices. Oh and the have the best pastries!
Only reason I’m not giving 5 stars is because the service is hit and miss… I have found the cashiers to be rude and short, almost annoyed by the customers mere presence.

This review is for the Tire Center only. We brought four new tires from Costco for our SUV for $ 830 installed (this includes a current $ 70 rebate)! When I asked the car dealer if they could match the price, they told me they couldn’t even give me the tires for that price. Hello, no brainer!
Costco was fast and pleasant to work with. The only downside is there isn’t a good outdoor waiting area (it is a bench facing the sun) and the indoor waiting area smells like rubber (sigh, headache), so you are «forced» to go shop inside… sneaky, huh? But, by the time I bought and enjoyed a $ 1.50 hotdog and drink, my tires were ready!
Thanks to Costco we saved $ 400 on a set of tires. Yay!

Costco is useful when you plan on buying a lot of something that doesn’t go bad fast. I avoid produce there, since when you think about it, is Costco really the place you should be buying produce?
On the opposite side, I hate getting paper towels, toilet paper, water bottles, paper plates, etc. from anywhere else but here. The water bottles especially are a great deal — each Deer Park pack is 32 instead of the 24 available at grocery stores, and the price at Costco is cheaper! Good deal.
Its also a good place to get snacks for lunches, like little bags of fruit snacks, chips, mini muffins :) Some things that suck about Costco: the wine doesn’t seem like a better deal to me, most of the time. When it gets crowded, its awful trying to maneuver that big ass cart down the aisles. If you are looking for something you’ve never bought there before, none of the aisles are marked and things are hard to find. And lines at the register can be brutal. Tip: Don’t settle for the first line you see! Go to the left and right sides to wait in a shorter line.
For the first time yesterday I bought from their Hot and Ready food area at the front. I got a churro with a cup of «water» for $ 1.05, which wasn’t bad. The churro was a little hard but still had a soft middle, and was very long — a great shopping snack! Also, since no one was looking, I put soda in my water cup. I’m bad, I know.
Its best to come here on a weekday after work, but keep in mind, they close at 8! The best thing about coming during the day or on the weekend is the free food samples.