Jaxx Pub & Grill

Went for a late lunch. Clientele appeared to be barflys-​loud, obnoxious and the center of the universe for our server/​bartender. Did not want to hear the intimate details of barfly #1’s sex life. Ordered iced tea. Didn’t drink it, since it tasted like no iced tea I’ve ever had. Once our server was able to tear herself away from the barfly, took our order. Received it mostly wrong, not that we could tell her. She was back in conversation with barfly. Onion rings were a joke. A pile of mashed up onion bits. Didn’t finish the food before needing the bathroom. Lot of cobwebs. Barfly #2 was surprised by my exit. She didn’t expect a woman to exit the women’s bathroom. Told our server the food was not good. Her response? Ok and back to the bar and more barfly conversations. Would never go back and certainly never recommend this to anyone. Except maybe somebody I intensely dislike.

Great neighborhood bar and grill. Service was fast and friendly. Burgers were great. We’ll be back.

Friendly staff, great food. I couldn’t open my mouth wide enough to eat my burger! Very clean, try it!

My +1 and I had dinner at Jaxx this past Tuesday evening. I chose it due to the proximity and .60 wing special.
Service was flippant from the get-​go. We ordered beers and were each given the incorrect ones. We thought it was a fluke with just my +1’s. (FYI, he told her about the error.) When my beer arrived several minutes later and in a glass with a different beer logo, I wondered if it was the GLASS that was wrong. Nope: totally wrong beer.
Not like our waitress was ever around for us to flag her again, so we dealt with it. She was really into chatting up her regulars and she rarely stopped at our table. We had to ask a different server for the waters we asked for but didn’t get.
We had been sitting, ready to order for nearly 10 minutes while our server was standing 2 tables away socializing. In hindsight, we should have just paid for the beers and eaten elsewhere.
We ordered the following apps for dinner:
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Wings — Garlic (6)
Verdict: 4.5÷5
These were totally delicious! Big, crispy, and garlicky. They were pretty oily, though.
The blue cheese that we were charged for (.which wasn’t mentioned) was watery. Gross.
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Wings — Medium (6)
Verdict: 3.5÷5
Not as crisp as the garlic. They were relatively spicy!
So, you want ONE sauce with your 6 wings? It’s going to cost you.
The ranch was fine, though.
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Breaded (butterfly) Shrimp
Verdict: ⁴⁄₅
Pretty good. It’s clearly from frozen, but the size is large and they were crispy.
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Deep Fried Avocado
Verdict: ³⁄₅
HUGE chunks and light batter. They were void of any crisp or seasoning (even salt!). Meh. Good idea, mediocre execution. Not worthy of the $ 8 pricetag.
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Mozzarella Sticks
Verdict: 3.5÷5
Crispy, melty. pretty standard.
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The GOOD?
+ Garlic wings
+ All of the food was HOT and fresh (ly fried).
The BAD:
— Sh! tty service
— Wrong beers x2
— .50 charge for one measly sauce, which should be free, no? (Do they need to offset revenue for «60 Cent Wing Tuesday»??)
I don’t think I’d come back UNLESS it’s for the Garlic wings: those babies are the reason for the 3^rd star.

It was our 4^th wedding anniversary. Wednesday March 23, my husband and I finally got our chance to break away. We have 4 children at home, so finding anytime to get away is difficult. We use to do a lot of Karaōke before we had children so we decided to give JAXX a call. What a hurtful disappointment.
My husband called first to see what time karaōke started. The woman said 8 pm and hung up. I wanted to make sure that they were still serving food. I gave them a call back and asked the girl if they were still serving food she said yes. Then I asked does that mean a full menu or after hours menu?
The girl got frustrated on the phone and then said very meanly, «you know what,… I cant hear you lady!» Then she hung up on me. My husband said, «did she really just hang up on you?» I said, «yes.» We were shocked!!!
We are both servers and never in our entire career would we have the audacity to say this to ANY potential customers. My husband then asked me if I still wanted to go? I said, «No, if they have that kind of customer service and let their staff get away with it, I can just imagine what the kitchen would be like.»
This place is obviously not friendly. They have a hostile staff. If someone can not answer the phone and be pleasant, I can not imagine what the courtesy of the wait staff would be like.
All in all we were very disappointed.

wings 5 beer 1 burger 3 service 1 crowd 1 ssssssssssssssssssdddddddddsssssssSssssssssSssssssssddsssssssssssss

Went for lunch at the suggestion of a friend who told us to go here if we wanted a really good burger. Our friend was right (thanks Don!) Food was delicious.
Atmosphere great. Good music. Large variety of beers. Very clean. Super nice waitress/​bartender. I ordered my burger without the pretzel bun and I was still stuffed when I finished. The tots are a must have — they rate right up with the tots from Sonic which have always been my favourite. Bonus: they have daily specials!

I so want to give this 5 stars, but I could only manage 4 stars for this joint. The amazing burgers made up for the so — so service.
1. Came here in a groupon. 17.00 for a 30.00 dollar value. At the end I ended up spending 23.00 including tips. Not shabby at all.
2. Burgers were fantastic. Wow. I had the Juan’s revenge and my fiancée had the Nolan Ryan.
3. Service was OK. I can tell they were understaffed on a Friday night. We waited a long time for service.
4. Not sure and I could be wrong, but our waitress, who was super nice and good, went out to smoke. There was a very long period of time between us finishing our food and getting a check. I don’t want to be harsh especially since she was friendly and good despite the understaffing part.
5. Bar was clean. Not a trashy bar, but a very blue collared bar. You can tell it’s a regulars bar. One thing though, we can tell once we came in there was a stench that smells like cleaning solution mixed with alcohol. We got use to it and didn’t sense it. I use to smell this when I worked at a nightclub back in college. Place was still clean and not trashy.
Will I be coming back to this place? Probably not. The «wow» factor was definitely the burgers. But that is it.
I think the service lost a star. Definitely go here once to try the burgers though.
BOOM!

A big group of us came where for a bite and a drink. We would have normally gone to Fox and Hound, but that place has closed. For having 10 people suddenly show up, they handled it pretty well. We happened to stopped by on a Monday, which was half price burger and $ 2.50 domestic bottles. The normally priced $ 12 Heisenberger burger for $ 6 was an impressive deal! This burger with its avocado and bacon was huge and delicious.
The last time I was here was when this place was called Dino’s. They really did a good job redecorating and making it look good on the inside. There are several big screen TV’s around the bar.
They even had Blue Moon cinnamon horchata beer on tap at one point!

I actually am kindof starting to love this place. Great drink specials all week, all the food is tasty and the staff is really great. I got to meet dana, and she is seriously an awesome bartender… shes quick and seems to know exactly what shes doin. Kudos to this place for sure. Il be back, prob more often than i should :).

Great Place, good food– clean and they have live music too! I saw a couple of great bands here Saturday night. Live music is getting harder to find– but not here. I’ll be back for sure

Just tried this place. Love it! Italian beef is awesome. Robin was our server
She was AWESOME!
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We came in tonight to get a couple burgers and show beer. Although they had a couple what looked like Christmas gatherings, there couldn’t be me than 30 ppl there and the service was NON EXISTENT! We sat at a table, when we realized there may not be a waitress, my husband went up to the bar to get drinks and inquire about food.. He couldn’t even grab a bartenders attention. Bottom line is, if your NOT a regular.. forget about getting service!

Great new hangout.
I love their live music nights as well as trivia nights on Tuesdays.
Great drink specials all the time. .2 dollar well drinks. .great service, friendly people..

I must admit this review was a challenge. They’re a STRONG 4.5 in my opinion so I debated hard between a 4 & 5. Let me explain why I just went with a 5.
I wasn’t sure what to expect walking in. I ended up trying this place off a Groupon for $ 17 for $ 30. I’ve been a little leery about trusting Groupon deals nowadays based on a few bad experiences I previously had but this seemed legit so I decided to try it anyway. Great choice!
Walked in and one of the first things that I noticed is that for a bar, this place is extremely clean for a bar. Most bars are usually on the crummy side. But not here. The floor is very neat and clean. All of the tables including the bar area was clean.
On to service. Our waitress, Michelle, was very nice and quick. No complaints there. I got the Nolan Ryan Burger. My wife got buffalo wings & mozz sticks. The burger was AMAZING. Nice thick patty, good flavors and array of condiments and the pretzel bun was soft. Additionally, they had REAL, natural cut fries that were thick, not over-​fried and well seasoned.
The only drawback I see here is that they don’t have menus or prices anywhere so if it’s ur first time here, you may have a little challenge finding what you want without asking the waitress. But definitely not a deal breaker. This place is great. I came here off a Groupon but I can EASILY see myself returning at full price! Fortunately I live only 5 minutes from here!

I read another female’s review and it was rather inaccurate. As a woman, I get phenomenal service here. From the owners, to the bartenders, to the cooks! They’re all fabulous.
The new owners did a fab job of redecorating. They really listened to former Dino’s customers input. And they promised me not to take away my favorite item on the menu, which is the chicken wrap. They also added a liquor I like to their bar and keep a great stock of craft beers.
This place is totally worth a try, and if you’re a local… Then it’s worth repeating on the regular :)

I agree, Dino. was a nice guy… Great service was easy for him because there was maybe 10 people in there at a time. I’m not complaining because that is why I was a repeat customer. He was great. I give Dino 4 stars. But this review is about JAXX. I went to JAXX for the first time yesterday. …
I totally LOVE how they vamped up the place. They brightened up the environment & made it very inviting! Now let’s talk about the service. … 1 star. The only way to get a drink around there was if I had male anatomy! !!! One reviewer mentioned about the bartenders (female) kissing & hugging their friends & reminiscing with them instead of doing their job. That reviewer hit the nail on the head with that one. I will go there again to give them a second chance. Also, I never have eaten there before, but now I hear great reviews on the burgers, now I’m dying to try one!

This is a great bar. It was very clean, atmosphere was fun. Bartenders were very friendly and attentive. The regulars made you feel very welcome. Order something to eat and I did not care for it. The owner rectified the situation and accommodated my dietary need. I do not live close but I would definitely go back. I had a great night.