Ace Hardware

Staff is always helpful and friendly. The store is also always clean and well stocked.
ACE carries many hard to find nuts, bolts, and misc hardware that some of the other bigger hardware stores don’t.
Not the cheapest in town but for a better service and selection ACE is the place.

I purchased a nativity scene yard décor online for store pick up. I came into the store to return it because it wasn’t what I expected. At first I thought I was going to have trouble returning the item because it was an online to store pick up but Leanna helped me and she was amazing! She went out of her way to help me. Everyone at the store was very courteous.

I have been here a couple times to get things that a hardware store carries, the guys in the store are very helpful. My complaint is the cash out process — unfriendly and not customer service orientated. On one occasion I wound up having to return something for a project that I ended up not doing– and the return process took a long time — I even had my receipt (cash payment, well within their allotted return time window). I was required to fill out some paperwork — on a cash payment! I felt like I was getting looks from the cashier during the entire process. Again, this is my experience; your shopping experience may yield different results. Good place to buy something if you are in a pinch. If you need to buy something and end up having extras, or your project plans change — go somewhere else (ie: big box store), where returns are less of a hassle.

I love ACE Hardware! Seriously called around like 5 other places to get a lock re-​keyed, and was told I would have to pay between $ 20-​$ 60… like seriously people?! Then I called ACE, and guess what… $ 8, yup, EIGHT whole dollars (plus tax, of course.)
So I brought the lock into ACE, dropped it off with the super sweet guys at the service center, who let me pick out the key that I wanted my lock re-​keyed to, and then told me they’d call me when the lock was ready. **BAM** 30 minutes later they called me to say the lock was re-​keyed and ready for pick-​up. Took the lock home and it works great! (Keeps the boogeyman out.) Don’t get bamboozled into overpaying to get simple things done, go to your local ACE hardware!

I agree, super friendly employees. Came into get a key made for my mum.
I prefer Ace to HD & Lowes, whenever I can. Even tho the stuff is typically a tad more… I love the local friendly help. No matter which Ace (AZ or WA) I prefer them. They are typically independently owned.
Customer service has always been far superior than that of big box stores, in my opinion.
Only reason I didn’t give 5 stars, the savings card I have for Washington stores won’t work @ this store but I was able to use it @the Sun City location. Weird, but okay.

So, the prices are a little higher on most items in the store. The trade-​off is that you can ask anyone who works here where to find something, and they will walk with you to the item’s location. They’ll also ask if they can help you look up some obscure part number for your sprinkler system. The girls working the registers are always friendly and helpful, too.
If you need a key made or some paint matched or something for your yard or a tool, Ace is so much more convenient and well organized than warehouse stores are and the service just wins.

This ACE has friendly service like an old «mom and pop» hardware store from a generation ago. They’re usually good with the greeting on the way in and rarely am I not asked if I need assistance with finding something. They have more than you think in here, and it saves me a trip to Home Depot with their arcane split enter/​exit doorways. Whether it’s a new set of keys, moustraps, or a garden hose, ACE is your place.
Located SE corner of 67^th Ave. & 101 adjacent to the 99 cents store.

Donna, you said it all!

It really doesn’t get any better than this. If you need it, they have it — at a reasonable price and at the best quality to be found. And… it is Hardware Heaven!
I have been here several times and know that I can always find what I need for the house — inside & out! They have everything you need to maintain your home: ladders, fixtures, cleaning tools and etc. Most importantly, if it is an odd and hard to find item, check here. They just may have it (they always do for us).
The best thing about this place — by far — is the hardware. THEY HAVE IT ALL! All types: metric, standard and the most odd and hard to find pieces — even automotive hardware! My husband counts on them every time and every time they never let him down. He is amazed at how well it is stocked and the knowledge of the staff. Every time he gets back from there he says, «I LOVE ACE Hardware. They have everything!»
So if it is a difficult and hard to find item — especially hardware, look here. It is a very personal and friendly store too.