Native Grill & Wings

Thank goodness this sad excuse of a restaurant is closed. The food was great… service and atmosphere was HORRIBLE. It felt empty and awkward. Although many employees were working… service was subpar and they always acted like you were a burden for coming in.

Went there this evening for dinner. Discovered it was closed.
Signage had been removed from the building and all the lights out.
Wish everyone who worked there the best of luck.

It would appear this location has closed down. Drove by this evening and the place was in darkness.

Sometimes you find a place that you really want to love. A restaurant where you think you could be a regular. You try it several times, only to be disappointed time and time again. This place lacks management, lacks service, lacks quality control and lacks class. As we sit here tonight, I’m watching the beer promoter drink her own samples because no one is interested in yet another mediocre microbrew, while her partner is too stoned to notice he’s in public as he does push-​ups in between the bar tables, all while our appetizer, frozen to begin with, arrives to our table luke warm.
I’m sorry Native, I’ve wanted to like you, but you keep failing me.

Native is one of my favorite places to go for wings, but this location is absolutely disgusting. A health inspector should go by there asap. My girlfriend and I walked into there today and a stench wall of raw sewage. We immediately asked if they could smell it and they simply stated, «oh, there’s been a stench from the bathroom for a few days. We are trying to get someone to come look at it soon.» The fact that they are cooking food while there is fecal matter floating through the air is completely unsanitary. It wasn’t just a small hint of it either. It was like being smack in the face with a dirty diaper. Gross.

Let me first start off by saying I used to come here 1 to 2 times a week. It was always my regular spot after softball for some wings and drinks. It has been getting worse and worse and after this last time, I am not going back and will find a new wing place for after softball nights.
In addition to some pretty mediocre service, this place has some real crappy policies. Some are just irritating like the fact if you order ranch with your wings, they are going to bring you 1 tiny cup. Yep, 20 wings…1 tiny cup. Feel free to ask for more and it will be cup by cup until you have enough. One time our whole table had a cup each and they were filled half way!
The biggest issue for me is their decision at this location to essentially shut down the kitchen now 2 hours before closing. That’s right, this restaurant is open till 11pm during the week but we were there on ⁷⁄₂₁ (Tuesday) and walked in 20 minutes before 9pm and one of the waitresses was giving us the stink eye. We sat ourselves in the bar area and she came over and just dropped off some menus after about 10 minutes of sitting there and walked off, not a word said. Another guy came over, was friendly and took our order but apparently they had already shut down the oven and so the individual pizza one of the kids ordered took about 25 minutes.
I get that the staff want to go home early or right after closing, it’s obvious. They had sections closed off at 9:15 for cleaning, including the bathrooms. My issue is you work at a restaurant and food is a part of that business, not just alcohol. Whoever runs this place needs to know that this place was really closed by 9:45 pm because no one came in as the waiters and waitresses were telling people the kitchen was closed and everyone that was there was gone by 10pm because we all know that without food, it isn’t worth paying $ 5-​$ 10 for a drink out! Good luck to this restaurant, I doubt it lasts another year with these policies in place!

Foòd is ok, atmosphere is nice, but this place would be nothing without Paige. She provides great service and is fun!

Use to love coming here every week with my boyfriend. They had the best bartender, who took our orders even if we weren’t sitting at the bar. He moved to another bar few months back. But man ever since he left, that place is not the same. They have new servers every time I go in there. One time we had to remind the server 2 times about silverware, ranch, and our drinks. Oh and also if we could change the tv from a high school hockey game to a real game that was on that night. He clearly forgot about it. So when our food finally came, we slowly ate until the ranch came. He took 15 minutes to get ranch and our food wasn’t even good anymore. When he brought the ranch over, he ended up dropping it on the ground on accident right at our table. Couldn’t help clean it up, because we had no silverware or napkins. Not the greatest experience.

Did a date night here and made sure to get there before happy hour was over (ends at 7). By the time we had gotten our drinks and our server finally came back around to get our order it was 7:01. When I asked for the half off tater tots for the happy hour, he said he couldn’t honor it because it was after 7. Really? 1 minute after? We also ordered wings since they do 49 cent wings on Tuesdays. Then we sat and talked for at least 30 minutes before our server came back around questioning why we never got our tater tots. He apologized and a minute later brought out our tots. They comped our tater tots which was nice of them. Wings were good, but sauce was a little heavy and got really sticky and gelatinous as they cooled down. I got the honey hot and probably should have just stuck with the hot wings.

If I can give this place 0 stars, I would!
This was my first time here and the service was probably one of the worst I’ve ever encountered. The place wasn’t even busy and everything took long to come, waiting for our server to take our order, waiting for the food and waiting for the check.
As we waited for our food to come, my sister noticed her fork was crusty. I checked mines and it was a bit crusty as well. GROSS.
We ordered appetizers and it came AFTER our meals. Our meals weren’t even hot, its like it was sitting out. Since we waited so long for the food we’d think it would be nice and hot but when it came the chicken wings, burger and fries were cold to the touch.
Coming here was a big mistake! I really wish I had checked Unilocal reviews before I came here. Would’ve saved me from this terrible place.

Sadly I have to give this place a star. It doesn’t deserve a single one, i enjoyed the place on
I-​17 and bell. This place sadly has ruined the company name. Do yourself a favor and avoid this one
The food, the service and the management are quite possibly the worst I have ever encountered… and I eat out a few times a week. I feel for anyone who has to go into this place.

In town for spring training and decided to try this place out. We took our food to go because we had to get back to the hotel.
Things that were good:
Customer Service — the bartender that took our order was very helpful in answering the questions we had about menu items.
Things that were bad:
The wings — they were very typical wings. The wings themselves were ok. There was very little seasoning on them. We got an order of buffalo ranch boneless. The ranch flavor that I could taste was from the ranch dressing I dipped them in. The order of chili pepper hot was hot whenever I ate a piece that actually had sauce on it. The order of ancho chili lime were the same as the buffalo ranch.
The name — I don’t get it. I haven’t looked in to their story, but they had a Cubs, Cardinals, Bears, Packers, and Yankee sign on the wall. There was a picture of NYC on the wall to and we think there’s a New York connection to the name.
Overall I would have rather gone to the national wing chain restaurant even though I really hate that place.

Service is always slow and waiters not friendly. Service seems to be better on bar side. Have to clean dirty dishes off our table ourselves

The service wasn’t great because of a lot of mixups. Our waitress tried very hard though. Three different waitresses brought out our appetizer, entrée, and dessert. A different one came to us with an artichoke dip that we didn’t order; later, she walked around with our dessert, looking for the right table to deliver it and walked right past us. We received the wrong bill. The waitress didn’t put our dessert on the bill, then added it and charged for it afterwards. I ended up with three different receipts. My boyfriend said the wings are not as good as they used to be; too much breading. I had a chicken apple walnut salad which was decent, but not for over $ 12. The dessert cookie was really good; no complaints on that. Oh, and there was a fruit fly in my water at the very beginning. I didn’t say anything because I figured that was the worst of it, but the rest of the night wasn’t redeeming.
I really like supporting local companies and brands, but next time I’m going to Buffalo Wild Wings.

The only reason why I gave this place 1 star is because my waiter was decent (barely).
It honestly makes me sad to see locally owned restaurants with exquisite cuisine go out of business, while chains that only care about revenue and nothing about food, thrive.
My bf and I were starving so we ordered tons of wings, pizza and pulled pork sliders.
Let me just say, we waited appx. 40 minutes for our food and it wasn’t even busy. Okay, I am an adult so I can wait, I have patience. What I can’t handle is waiting 40 minutes for food and have it completely cold! As if it was made 40 minutes ago and was just sitting in the back.
I always take pictures when I go out to eat, but this food wasn’t even worth the flash. Both my boyfriend and I were so annoyed that we left without finishing our food. A rarity.
Overall: WILL NEVER RETURN. I only wish this place on my worst enemies :)

Sorry Native but you let me down. My sliders had too much bread and not enough burger. My friend, who had a seed allergy, specifically asked for no tomato, and yet there were seeds because the message was not received. Service was a little slow as well and it wasn’t crowded…

I love native ’ s wings!!!
The place was not that busy but after waiting around for quite some time without being recognized, we had to seat ourselves and wait a while longer to be greeted and receive menus.
Today the customer service was horrible! We came in less than 10 minutes before happy hour and the waitress ASHLEY acted as tho we couldn’t place an order at all before happy hour, half of our order wasn’t even apart of the 3pm discounted items.
She shorted me on my change and over charged me on my order. A person who was with me overheard her gossiping about the inconvenience for having to reprint my receipt and take our order before 3pm.
We all left irritated!
But the Honey Hot wings are
. they came out fresh and saucy!

Twenty minutes seated without acknowledgment. Nothing. We have tried to eat here twice with exactly the same experience as the previous «Native NewYorker». Spoke with a manager but sounds like it’s a common problem. How sad but we will NEVER be back! Went to Oreganos instead. Excellent service and Native could learn of few things in excellent customer service.

I wish they have zero, it was my worst experience ever, two thumbs down for this one, I had to wait a long time, finally I was told that I have to get 4 sauces for the order of 24 wings, I said that I wanted 5, the waiter obviously was pissed and came back to tell me that his manager said we can do only two!!! I asked why, he said the kitchen is packed, and that’s of course after the long wait, the service was very poor, after arguing with the waiter I had to cancel, he didn’t even apologize or anything, just ran and this time he was fast, brought me the bill in which I was charged for the coke!!! There is just a lot of stress that happened, I can’t list all the details, bottom line, DON’T GO TO THIS PLACE!

Great happy hour items and prices! Fast and friendly staff too!
Favorites were: fried zucchini, curly fries, honey hot wings, asian garlic wings, mandarin orange wings, onion rings. Asiago Parmesan wings were okay, probably wouldn’t get them again though.
Not so favorites: Strawberry hot wings (too sweet), Salt and pepper wings (way too much salt!), mozarella sticks.
I like that they serve everything on metal plates, even if you get one or two of each flavor… but it does take up a lot of table space.
Will be back to try more items!