Ortho Mattress

Their return policy is horrible! My brother bought me a bed frame for Christmas and they wouldn’t let me get a refund or even exchange it for another bed frame.
Their return policy says that nothing can be returned after delivery. Delivery means that even if you walk out of the store with the wrong item they will not refund it.

I was looking for a mattress that will be comfortable and firm at the same time. Checked so many places but since I didn’t know which brand is more recommended or what will be the one I need, couldn’t decide what to choose. Edward was so helpful, professional and friendly. He took his time to explain all the details I needed to know and answered all my question. Make sure u go to him. Thank you Edward, you are the best!!!

Okay, so buying a bed is kind of stressful, because I’m afraid I might get the wrong thing, and there’s so much to know about different beds. It’s pretty overwhelming, and then you add in pushy salespeople… BUT this place was so calm, and this guy Tony is so cool that it’s a whole different experience. He doesn’t pressurize you, and he actually makes you laugh and relax. He explains all the different types of beds and why you would want one or the other – it’s like going to mattress school or something.
In this store, you can just lay down on a bed to try it out and stay there as long as you want to without feeling weird about it. That was huge for me because the reason I was so uptight about getting the right bed is because you usually only get to lay on it for a couple of minutes before you buy it, and once you get it home and sleep on it for a while, you realize it’s not right. But since Tony was so cool, I felt welcome there trying it out for a much longer period of time, and now I’ve got the right bed! Thanks Tony.

Love all the attention Tony gave me and information, I was able to save money, thanks again Tony

Tony was energetic and gave us EXCELLENT service. Seemed to have great knowledge of mattresses and even kept the store open past hours for us to pick up our orders.

This was our first time purchasing a mattress and we had a great experience. Tony was very nice and helpful and he made sure we found what we were looking for. He gave as an amazing deal! Don’t forget to ask for Tony he is great!

Shopping around for a mattress walked into ortho and had a great experience. Tony was very helpful knowledgeable. Great service!

Tony provided great service and made sure I find the product I was looking for within my budget. Thanks!

Just came in after a year of dealing with the worst back pain. Found a great matress! Ask for Tony… he patiently took through all my choices and educated me on the differences in the coils etc. He rocks and in could not have asked for a better experience after the sub par service in have received in the past from other stores. Awesome.

I randomly walked into this store after coming out from the mall and I was instantly satisfied. Tony was extremely helpful and gave me a fantastic deal! Price, tax, and delivery all under my budget. I’m really happy.
Will update review as soon as my mattress gets delivered, which will only take a couple days!!!
Tony was greeaaaaaaaaat, just like the Tiger. ^_^

We just got a new mattress here! Went in with our price range and Tony was so awesome! There was no pressure, he didn’t try to upsell us, and he just so helpful. And we love our mattress! Thanks so much Tony!

First time purchasing a mattress and had a great experience with a very helpful salesman named Tony. He provided lots of information which helped me decide on a mattress. The whole process felt too easy and it weirded me out because I expected more difficulty. Also checked out Sit and Sleep and Sears with no luck because I felt they were overpriced.

What better way to say happy Mother’s Day than with a nice new bed! My mom loves her new mattress. Ask for Tony at the 101 North Central store.

I had a great experience at this store. I would recommend it for sure! I got a very good deal. Lunchbox did an excellent job explaining the differences between the mattresses and he helped me to pick the best fit for me. He discounted the mattress. Also he gave me free frame, free delivery and he paid my sales tax! Thanks!

First time buying a Mattress and had I wonderful service from Tony! He answered all of my questions and we were able to negotiate a price I was comfortable with. I stopped to another before Ortho which was right in front of this store and the service does not compare to how Tony treated us. Thanks!

I had always wanted to check matresses here… I was pleasantly surprised when Tony answered all my questions and really helped me to understand and decide which matress would be best for me… he really cared and I loved that I didnt feel like i was just another possible sale. I will recommend him and this location to all my friends and definitely be back. .thanks Tony!

Jesse was so helpful. He was welcoming me right after I get into the store.
I was about to buy a mattress from IKEA but he was showing me the right and comfy mattress for me.
That experience made my mind changed to buy mattress from him.
He was friendly welcoming me and helping me to find the right mattress for me.
He was not pushing me to buy mattress at all and just giving me advice and I totally enjoyed dialogue with him. My entire experience at the store made me happy and I decided to buy from him. I will highly recommend Jessie and this store.

Tony was great! Kind, not pushy, helpful. Very friendly. :)

I haven’t purchased a mattress in a very long time and Jesse definitely made it worth my while! He was extremely patient and helpful. I tried at least 7 different mattresses and he was attentive with each one. AND the best part is, I qualified for 100 day financing on my Regency Plus Pillow top Mattress! I was having a shitty day but I walked away happy. Good quality products, awesome deals and great customer service!

Delann was simply the best!!! I just got an incredible deal on a euro pillow top mattress! What a dream to buy a mattress from such an wonderful person! It felt like she was really working to give me the best deal! AMAZING!!!