Ritos Burritos

Live right off Glendale and this place is NEVER FUCKING OPEN. As good as it is, the FEW times I do see it open, I refuse to step inside. They can’t just get business when they «feel like it». So annoying.

It was okay. The hours are sketchy, I spent my whole lunch break waiting for tacos. They really are not open consistently and its cash only. Meh! I like Lito’s (no relation) on olive better. It’s similar in taste, the staff is friendlier and they take credit cards. Just my opinion.

17.47 for three burritos that seemed more like wrapped soup than than actual Mexican food. Sloppy leaky beans and virtually flavorless red chilli. I still have the green chilli burro on the counter waiting for tomorrow morning. Hopefully by then I can eat it without changing shirts. I live close by and rarely see the place open so I stopped by when I caught the «open» sign on… rare enough. Live and learn…

I cannot speak to many of the menu items because I get exactly the same thing every time I go: A Wet Green Chili Burrito. Hands down the BEST in town. The ambiance? Well, there isn’t any. The service? They don’t give a crap about you and they don’t have to. The prices? This ain’t no Bertos, but the food quality is fantastic and totally worth the $ 10 you will pay for this scratch made scrumptiousness. Tender, lean pork, slow-​cooked in a mild green chili sauce and wrapped in a thin authentic flour tortilla, and smothered in a spicy red chili sauce with the perfect amount of kick that will make you sweat in a good way.
Mmmm. Seriously. MMMM!!! If all you care about is spicy Mexican delicious… go here, order Green Chili, take it to go, and enjoy!!! You’re welcome.

Excellent green chili burro, but not the most customer friendly place. The girl taking my order wasn’t particularly friendly but that’s OK. I asked how long the wait would be and she said not long. I asked again in minutes, and she repeated, not long. I recommend take out as the dining area reminded me of a prison cafeteria. Twenty minutes later I got my burro and it was worth it. A tiny bit spicy but that’s how I like it.

Where to begin! First off the area in which the restaurant is located is not the most pleasant. But don’t let that scare you away because the food is amazing! The inside is pretty small and not suitable for large groups. This place is also cash only. Every single time I go to Ritos I get a bean burrito enchilada style. And it is soooo good!!! It’s pretty big and I only finish half of it. They also have some of the best tasting guacamole tacos, at times it has a kick to it which I absolutely love. Their quesadillas are huge too and packed with cheese. Finally, the tostadas and damn delicious! The only criticism I can give to Ritos in regards to their food is the salsa. I think they can up the ante with it.
I would’ve given them 5 stars but their hours are always a hit or miss! I’d give them a call first to make sure they’re open.

What I did like: some whiney girl in front of me asking for a side of rice because there was no rice offered in a burrito. The Rito’s guy just about went soup nazi on her «no rice for you!» They make their burritos their way. Order your food from a couple options of taco or burrito, and NEXT. This isn’t chipotle. My burrito came quickly and very hot (as on heat) nicely. It also left me feeling healthier than expected. I didn’t leave feeling like I ate a tub of lard. They open whenever the hell they want. I’m cool with their business culture. It’s a nice hole in the wall feel.
What I didn’t like: it’s just not my style of burrito. It was a purée blend of bean, cheese, and sauce. Kind of like it was mixed in a vitamix blender with water. When I cut into my burrito it was filled with liquid sauce that goes everywhere. There were a few square chunks of some kind of odd tasting meat. The meat wasn’t terrible but wasn’t great. The liquidy blend on the inside had a taste element of Taco Bell hot sauce. I don’t dislike Taco Bell hot sauce, but would expect more uniqueness in taste.
Overall the dining experience was worth a visit. I liked the overall vibe.

A friend told me this place has good green chili burros, and being a Green chili junkie I had to go. The restaurant is rather small, and the bars on the order window tells you it’s not the best area of town. The food however is very good.
I realized after eating the burrito that I had been to their store in Surprise. It’s a much nicer place, but it is very small as well. The green chili they make is very soupy, so it’s a knife and fork thing, not something you pick up and eat. This location was a little spicier than the Surprise store, which I liked. I may have to try the red chili here, since several people here like it.
In this area of town I still like Caramba’s green chili better. It’s more meaty.

The checklist.
1. Am I hungry?
2. Do I have cash/​can I get cash?
3. Are they open?
After that I know what I am going to get. Red Burrito Deep fried and maybe a taco or two, add a side of rice and I am good to go. I don’t mind that this place is in a strip mall and there is limited seating. The drive home is just long enough for my food to cool off to be able to eat anyway. You NEVER have to worry about their food not being hot enough. For those concerned with the lines, the staff at Rito’s does their best to keep the lines moving. I grew up walking distance from the downtown location and the food is the same quality. If not for inconsistent hours this would easily have gotten a 5-​star review from me.

Fresh delicious food and fast. Menu not extensive and it doesn’t need to be. I usually get the red and bean burrito and last time got it with cheese. Burrito filling is on the saucy side when you bite in, so I get a spoon to scoop it up so nothing goes to waste.

The food is good, if you can catch them on a day they’re open. They have posted hours but they seem to really be more like target times than anything… literally half the times I go there there seems to be a handwritten sign saying they’re closed. Also cash only, so hit up an atm first.

Still hands down the best GREEN CHILE BURRITOS in town. Always friendly staff & great service!!!

Decent food! Prices are cheap and quality is decent. I would give 4 stars if they put more meat in the dishes.
Hubby got the green chili beef enchilada and I got the green chili beef tostada. His dish was spicier than mine, and my tostada was very mild in spice. And I don’t have a high tolerance for spice. My dish only comes with 1 tostada, but it is surprisingly filling for me (I’m petite) probably because of the refried beans.

The food is so watery and very bland. Everything tastes store bought including the tortillas. On top of everything it’s cash only and they refused to allow my 7 year old to use the bathroom!!! My kids also had to sit near what I’m assuming is the manager while she had a personal conversation with cussing every other word! I will never go to this place again!

Great burritos but its cash only and they never stick to their posted hours. 3 stars sums it up pretty well.

I was not to impressed with the food and definitely not impressed with the service. There is a limited menu that consist of vegetarian or beef. The only meat they offer is beef so if you don’t eat beef you will have to dine somewhere else. This is a cash only establishment as well so make sure you have some pocket change. The prices are reasonable and the food is cooked to order. Don’t plan on being greeted or getting service with a smile. The establishment is clean with a high traffic of patrons who order there food to go. So there is plenty of dining space.

Delicious tacos and burritos horrible service and atmosphere about sums up this establishment. If the big scary guy is there watch how you order and how you remark about the food or you’ll be barred for life like most of my family have been over the years. We have been going to the original house Ritos downtown for the past 25+ years.
The crunchy hardshell shredded beef taco is probably the best you can get in the Phoenix area. All in all this place is worth. Even though the prices are kind of high considering what you get.

The only positive thing I can say about this place is their green chile is good. If you love bad service and rude employees then you’ll love this place.
They are also never open when they say they are, but if you call they at least have a recording that tells you what time they open. They close at random times so don’t even follow that picture that says «New Hours.» For example just today I was craving the burrito I show up at 430 (they’re supposed to close at 5) and there are people in there but the door is locked, and they just look at you like your dumb for trying the door. On a separate occasion it was 10 til close and they just «ran out» of food.
On several occasions I have seen the staff, including the «owner», be rude to customers for no reason. I know it’s a hole in the wall but you don’t have a right to be a dick to anyone. Needless to say I will never go there again. Thanks for the awful service.

Ritos is incredible! I actually go to the one Downtown, but couldn’t find it on Unilocal so deal with it.
The tortillas, OMG! Dying delicious. The red and green sauce are good and all, but its the tortiallas that make Rito’s so freaking good.
The steak inside the steak burrito is cooked perfectly. Chewable, savoury, and chunks of steak, not little bits
The place is bomb. The line is worth it so just enjoy!

You never know when they are open. Food is good but it is a guess when they are open. Never follow the posted hours