Ron Brocks Heating & Cooling

Fair and Competitive.
Upper Quality products
good on appointments
Warranty based and trustworthy in backing it up.
Family Based
Several years using them.
Listen Explain and offer repair prior to doing it.
Diagnose with proper procedure and provide results if asked.
Used good install techniques
Would like to see a better line itemized service receipt is sometimes my request.
Clean up professionally

These folks are a pleasure to work with. I strongly recommend their services!

Had my preventative maintenance on my furnace completed. My appt was scheduled for between 9a and 11a. I received a call shortly before 11a to let me know the technician was running late due to a previous job and that he would be at my house within an hour. He showed up as promised and everything went smoothly. I have a 1 year PMA with them so I will use them in the spring for the preventative maintenance on my AC.

We had a bad situation re our ac and furnace. Being snowbirds we depended on the Ron Brock company to do honest work. They gave us an estimate by phone — did the work and came in right on budget — and did a fine job. These are good guys and we heartily recommend them.

We bought this house as a new build in 2007. I noticed during the summer of 2013 that the heat pump did not do as good of a job keeping the place cool as it did when we first moved in.
Shortly before the summer of 2014 I called Ron Brock’s to come out, inspect the unit, and give it a tune up if necessary. Three other neighbors had replaced their heat pumps in the past year so given the performance of my unit I was expecting the worst.
The Ron Brock’s technician discovered that my heat pump was low on refrigerant, and hunted down the leak. Unfortunately, the leak was in the evaporator coil in the attic. The coil would have to be replaced.
I decided instead to pursue the replacement of the entire unit. As requested, the Ron Brock’s rep gave me quotes on four different units, each with a different SEER rating. I thought the prices were — quite frankly — very reasonable. I choose the 4-​ton 14 SEER unit with a 10-​year warranty.
The Ron Brock’s personnel showed up on time at 7am and were finished by about 2pm. They were polite and they cleaned up after themselves. (I HATE it when contractors leave a mess behind.)
While I did read the two other reviews that were negative, they do not reflect my experience at all. All the staff is professional and polite. The price was very reasonable. The installation went very smoothly, and the new unit is keeping us nice and cool.
I could not be happier

Horrible company to deal with. They scam you on fees and their technicians are not very knowledgable. Would not recommend to anyone. Gave one star only because Unilocal makes me.
I find it funny that they comment saying that it is not typical service yet EVERYONE I have talked to about our experience with them has advised me that they have heard nothing but bad things about this company. We should have asked around before we called them, our mistake. Yes we received a PARTIAL refund after many many days, emails, calls and complaints to finally get them to cooperate and they still did not provide us with an itemized receipt like we asked for showing the parts prices. We still feel we were never reimbursed for the full amount that we should have been under our home warranty. A neighbor I have spoken to that used them as well had nothing good to say either. I think I need to also add now that their technician that came to our house had to call someone to ask what he should be doing and then broke our AC completely (it was working but making a loud noise) which was in the middle of the summer and he told us he would have to come back the next day to fix it (he couldn’t get the part that night, maybe because he showed up much later than our appointment block) and left us with no AC. Our home got up to 98 degrees that evening and we had to move us and our dogs out of the home until it was fixed the next afternoon.
I would not be so direct with my review if the company would have tried to make this right but from the late and seemingly inexperienced technician, leaving us with no AC and having to move out for the night and then the hassle with getting reimbursed under our warranty, it has rubbed me the wrong way. Instead of just saying that this is not typical service maybe they should have tried to make a bad experience good and I would have updated my review.

Warning, do not call this company. They are terrible and only are interested in a upcharge and are also more expensive. I had a fan motor replaced on 7÷1÷13. Had them out twice due to the new fan motor rattling. The first time they said it was ok that they some of them sound like that and blamed it on a loose compressor. I left it alone due to a one year warranty on the part. The noise progressively got worse like I knew it would. Had them come out again. They said the fan was ok and it was the compressor and all the freon leaked out. The solution was they said we needed a new unit and would have a salesman call. I called another company for a second opinion. They came out said it is the fan and due to all the rattling and ron brocks installing the wrong part that one of our lines cracked and all the freon was gone. He also checked the whole unit and said everything else was ok and recommended just repairing. He was very upset that I didnt have ron brocks replace the fan but I didnt want them touching the unit again. The new place charged me about half for the than ron brocks did but the whole repair cost me 975.00 due to the loss of freon. If ron brocks would of just replaced the fan the first time I had them come back none of this would of happened. I contacted them and said my resolution is to have them give me my 975 back due to their poor service. I haven’t heard back from them since. CALL SOMEONE ELSE! Gave one star only because I think I had to, to post.