I’ve been here a couple times and the staff are nice, until this time. I ordered a cantina bowl and paid .65 extra for ranch… I also ordered two chalupas and asked for it w/no tomatoes and a loaded griller(beefy nacho). First off, the salad in the cantina bowl was definitely not fresh. Secondly, I didn’t get ranch for my bowl including the extra one that I paid for, so I had to go back and ask for it. Third, my chalupa was not fresh and was soggy and not crunchy like before. And there was tomatoes on it! And lastly, the loaded griller was hard, not fresh, and tasted disgusting. My boyfriend couldn’t finish it. I know it’s a fast food joint but this time it disappointed me.
Perry M.
Place rating: 2 Phoenix, AZ
Been here a few times now… cant say I am impressed. Couple of reason’s why… 1. Staff members sometimes don’t speak very good English… if your going to put someone on drive thru, please have them know how to speak English. 2. The fresco menu isn’t available till 11am… WTF? Why? 3. The parking lot and interior is always pretty dirty, dirty tables inside. 4. The food always seems smashed, like its smashed or is leaking out something, cheese, sauce etc. 5. they forget items, screw up the order. 6. All items aren’t listed on the drive thru menu. This place is close to my work and a healthier option then BK and MCd’s down the street. But this place needs work… same shit every time I go here.
Tara Z.
Place rating: 1 Glendale, AZ
This location is terrible. My did not receive items that I was charged for. When I went to make things right, I got helped with SIGNIFICANTHESITATION. The staff was unprofessional, especially the manager on duty.
Jordan R.
Place rating: 1 Phoenix, AZ
Recently just went here after a year of refusing to in hopes that the customer service as well as quality of food would be improved. Sadly I was disappointed. Upon arriving it took several minutes of giving our order multiple times for them to get it correct on the screen. Then pulling up to the window we again waited several minutes to be helped. Meanwhile, could see all four workers inside joking and eating, and when they saw us they made sure to move out of our view to continue talking for several more minutes. When one worker finally came to the window, we were asked if we even ordered. In which my husband had to then have our order taken again. After ordering for what seemed the tenth time we then waited another 15 minutes to recieve a deal d and bean burrito. All the while watching the workers make our food without gloves. We were horrified. To say the least if I could give this place any negative of a review I would. We will not be returning to this location!
Hayley S.
Place rating: 1 Glendale, AZ
This location is the worst! The 1st time i went through the drive thru and saw some girl making my food without gloves. And after that she ran behind the corner and started Eatting. It was fucking nasty. Then i figured i would try n go one more time to see if they changed and they didnt. I got my burrito made wrong. With the wrong sauce. And in the nacho’s there was a hair! I tryed calling to complain but there phone dont even work?! What kind of place is this. They dont even deserve one star.
Derek M.
Place rating: 1 Phoenix, AZ
I hate to be the guy who does a review on Taco Bell, but I have no choice. I live in the area, and have a weird schedule, so sometimes I resort to them for a meal if I’m in a hurry. I have been here 3 times over the last year, and they have got my order correct 0% of the time. Today was absurd. I go through the drive through and go eat at home. The only thing they got right was the size of the drink. That’s. It. Ask for soft taco, got crunchy. Cool ranch taco. Got nacho cheese. Baja blast? Nope. Regular Mountain Dew. Even got the hot sauce wrong. I know it’s not a huge deal. In the grand scheme of things, I will find a way to move on. But come on. I ordered the quesarito box and got a breakfast crunch wrap. And you want $ 15 an hour? If you want your order to be right, save yourself the hassle and move on
BRIZA P.
Place rating: 2 Buckeye, AZ
me and my boyfriend used to go here alot for lunch since its the closest to work. we did the drive-tru and the meal i wanted to get had the price messed up. it had the combo price for the quesadilla and the price for the quesadilla for the combo. so the combo was cheaper. i ordered the combo anyways and when she gave me the total at the window i told her that the price they had displayed was less than what she was telling me. she didnt believe me. i asked her to go check, she said«no, i dont have time to go check are you gunna pay or not?». we were the only ones in the drive tru! i told her never mind i’ll take my buisness somewhere else. i wouldnt have had a problem paying for it but she could of at least checked and fixed it. we went again recently after not going to that taco bell for awhile. we went inside instead and ordered to go. it took forever! and they werent even busy!