TNT Car Wash & Quick Lube

I came here to get a hand car wash on my brand new truck and for $ 35 it was not good. I will not return and do not recommend coming here at all. Disappointed that it wasn’t good either.

I can’t speak on the oil changes but the reviews seem scary… what I can comment on is the car wash, I’ve personally had my car done 3 time for the $ 15 dollar wash and it looks good, it’s what a $ 15 wash is suppose to be. My mother came to town about 2 weeks ago and drove from Utah so her car was nicely bugged up and her vehicle is also the dog hauler (3 dogs). I find the CRV to be disgusting most of the time… granted after a brief negotiation she paid $ 400 for a total once over. OK I choked when she agreed to this, they kept the car most of the day and I have to tell you is was amazing, looked like it did when she took if off the lot. I honestly think $ 400 was 2 expensive but they did do a really great job and it should be noted.

Decent car wash, can not recommend the oil change. They made enough of a mess under the car that is was dripping oil in the garage. I was worried they stripped the drain plug even went back to the place and they showed me that they thought it was coming from the oil pan gasket (yeah right the car is 3 years old). Thankfully after a few days the oil drops went away, it was all caused by a messy oil change and improper clean up.

This place is terrible. The lube guy had a terrible attitude and purposely made us wait over an hour for our car. We complained but no one seemed to care. Then when our car finally made it through the wash it was rushed the inside was not cleaned properly. We paid extra for the extreme wash. Do not do that. I do not recommend any of the TNT carwashes on the west side of town.
We even called the district manager several times yet to this day have not received a call back. Terrible business practices.
Read all the other terrible reviews this place received.

I am giving this place 3 stars only because I can’t do 2.5. I had my car detailed there today and I came away disappointed with the outcome. For $ 175 I expected to not get into a car that was mostly done and it took 2 hours. They were to do the exterior and the interior leather seats, dash, center console and the doors. The exterior looks great. The interior is another story. The steering wheel was never wiped off with the armor all or whatever they are using and it was obvious it needs to be cleaned. I was given my car back with plastic on the leather seats and when I said something about it to the woman who barely speaks English she looked at me like I was nuts. I did not realize they were still wet. The console and doors were wiped off but it was a cursory wipe. The back hatch of my SUV was never wiped off — lots of dirty spots. They did get 95% of the dog hair out of the back which I appreciate. I won’t be going back there any time soon. They did an OK job but it probably was only worth about $ 100 not $ 175. The guy writing up the ticket also argued with me on where I got the over spray on my car. I know exactly where it came from and I do appreciate that they could get it all off. The door arm rest was so wet when I put my arm on it I immediately had a burning on my arm from the chemicals. There was also not a scent in the car except chemicals from whatever they use to clean off the inside and the leather cleaner. My large sunshade for my SUV is also now missing out of my car so I will have to go buy another one. That was uncalled for to have that taken from me.

I took my car to this facility for a car wash. I purchased the extreme car wash for $ 21. They did an OK job. There was nothing fantastic about the car wash. They did a very «surface clean» type of washe to my car. It was very unfinished. They were still stuff on the carpet, it wasn’t exactly clean and the corners of the windows were still dirty like the rag missed that part of the window. my car definitely was cleaner when they were done then when I first brought it in however they didn’t do a great job. It was just OK I will return to this car wash but I wont buy the expense wash.

I wish I head read the other reviews before going back to this car wash again.
I won’t be going back.
In the past they did ok with the car wash. But last time, about 6 or 8 months ago, I had an oil change done too. The next day I had oil drips on my drive way. I took it to a mechanic who said there was no gasketing. At first he thought maybe the bolt wasn’t tightened enough, said that can happen. Not the case though. So I decided no more oil changes from there.
Thought I was safe with a car wash. Nope. Asked for a thorough vaccuming, had the seats folded up and the car was empty. The back seats and hatch back were never vaccummed, or if they were, not very thoroughly. The passenger rearview mirror was moved (normally they didn’t do that). The back window was smeary/​streaky. I take it to a car wash so that I don’t have that problem, because I do if I do it myself. They usually wiped down inside really well. Not this time.
A previous poster mentioned dog hair. I have dog hair in my car, and I still had dog hair after I returned home that morning.
I didn’t want to drive all the way back there as I was heading northwest for the rest of my errands that day.

Worst customer service and service! I have never had such a terrible car wash… all they did was vacuum the inside. No one wiped down anything inside and they let the sun dry the outside. I paid $ 15.99 for the wash tipped the vacuum guy $ 5 and the inside cleaner $ 7. $ 27.99 for the worst car wash ever. Definitely will go back to cleaning my own car.
Dear Marc R,
You are probably the worst person in management I have ever witnessed. Here’s why… You said you checked the film… what is the make and color of my car? If you truly did this you would see my wife and I pulling up with 3 employees standing doing nothing and no one approached or directed me. One guy even walked away. As we got out of the car a windshield guy approached me to fix a crack I said no (you can clearly see him pointing and looking at the windshield) he still proceeded to try and sell me the service through my insurance. We then went inside to pay… I paid for the wash with my card and asked the cashier to break a $ 20… I asked for one $ 10 and two $ 5’s… She gave me one $ 10 one $ 5 and five $ 1’s was not what I asked for and she didn’t bother explaining or counting my money back to me. The best part of this experience was sitting in the lobby. After 15 min I got up to see what was taking so long. I notice my car sitting in the middle of the road baking in the sun with the door wide open. It was a good 20ft away from any employee with the keys still in it. I started to get in and a lady (same lady who told me a couple weeks ago the avgerage tip was $ 20 when I called her out she then said it was $ 5) came over asking for my receipt. I gave it to her plus $ 7 in $ 1’s. My wife and I got in and the inside was not even remotely close to being wiped down. In your video you will see me get out go to an employee ask for a rag and go back to wipe down my own car. So for you to leave me a comment earlier in the day then proceed to delete it and leave me another comment is outrageous. Ontop of siding with your employees over arguing about upgrades and tips. I work in the hospitality industry. I started at the bottom making $ 5.05 an hr and worked my way up to Division manager overseeing 20 accounts managing over a 100 employees. I know a thing about customer service and standards. Rule #1 The customer is always RIGHT even when the customer is wrong. In this case I happen to be right and you are beyond wrong. For this I will do everything in my power to spread the word about my experience at your place of business. I would love to come in and do a consultation regarding your service and standards and possibly increase your ratings. After checking other reviews from people who have utilized your products and services you could use the help or seriously need to look into a different program and/​or training for employees.

Long story short, customer service is not very good… But they did a good job on my car…

I knew the cheap prices were too good to be true. I still had dog hair in my car and the armor-​all they use to make the interior look dark, they only touched some areas so there are stripes of untouched interior and it looks awful. Doesn’t even look like they cleaned my leather seats as there’s dog hair still on them too. Over all a shitty excuse for a detail job. Never going back and I suggest anyone else finds another place to wash their car or do detail work.

Today we used a free firecracker wash card which we were given because they busted the rear wiper on our Vehicle. After the wash there were still bugs splats on the front and bird poop on the side. After looking around the vehicle in the sun you could see that they missed spots around the lights and plates the inside the dash was missed around the dash controls and the door panels.

I have been coming since you all opened today was the WORSE service ever received… I will never be back! Wish I could have seen the manger, but gone for the evening. an hour and a half wait and I had to ask for my bill. I was forgotten, and they were NOT busy… $ 28 for a wiper blade ??? outrageous… Not dealer cost $ 15. talk about a rip off the service it use to provide over the years as a loyal customer!
Robert
5÷1÷2015 never heard from anyone …,

First person in line at the car wash this morning, took 40 minutes to wash my van. They left lots of protectant in globs on my floor mats, my windows are all spotty, and they used about a gallon ugh whatever liquids they use to make the scent. They even managed to get some of that protective stuff on my paperwork in the front of the van. Currently having the one with the windows down to breathe! Very very poor job!

this place sucks they went though all my stuff after I asked them not to they broke a peace to my rear mirror and didn’t say anything till I asked about it and didn’t want to fix it they didn’t vacuum and spilled some cleaner that stained my carpet I had to leave to get my son from school I called all day trying to speak to a manager the girl that picked up the phone was nice about it after the 4^th time calling she took my info and said the manager will call me as soon as he can well he never did so I called back they where really unprofessional about everything I will never go back

Funny how this car wash claim that Unilocal hides their good reviews wow you know your service is bad when you go that low. By the way your service does straight up suck you like to collect the CASH CHECK AND VISA but not hold up your end of the work. Recently I had my oil change done there and these guys screwed the bolt for oil engine by hand good thing I caught that in time otherwise I would of had a serious problem. All I have to say is that your service there is terrible and I will not be coming there ever again and I will definitely spread the word as well go ahead and keep blaming Unilocal because your incompetent eventually you will run out of excuses and karma will come back. Once again your service could caused me serious damage definitely I can say it’s the worse ever NOT TO SCREW IN A BOLT AFTER AN OIL CHANGE. I WOULD’T TRUST THIS PLACE TO VACCUM MY VEHICLE LET ALONE DO ANYTHING ELSE. BY THE WAY I LIKE YOUR WINDSHILD REPLACEMENT SIGN YOU HAVE UP WHEN CUSTOMERS PULL UP CRACKED WINDSHILED===============================$$$$$$$$$$$$$$$$$$$$$$$$$THIS PLACE IS A JOKE!!!

I do not know why I return to this carwash expecting a better experience. The only good thing about this store is their location. Other than that their carwashes are sloppy. Do not like the windshield repair sellers at the check-​in line and the store is sadly bare inside.

I started coming when this place was first built. This location is very convient, it is next to several shopping centers.
The prices are okay, but lately the service has been lacking. Sometimes they do a good job cleaning the inside interior and sometimes it lacks, sometimes asking for the rag to do it myself often happens.
Maybe i am going off of old management because the man that takes orders typically greets and opens the door and when I come today I dont even get a simple hello they seem to be in their own world.
The place inside is clean although the customer service isn’t all that good. Although, you can kind of see that there is a work in progress.

This place is located next to my house and very convenient for me. After countless times leaving disappointed and disgusted I have finally wrote off going to this place for good. I’m not sure a business could be run more poorly than this place. Usually I’ll pull up for a car wash and wait way too long for someone to come take my ticket. Most times there are multiple workers including what seems to be managers just standing around and looking at me. Half the times I need to ask them to come help me and the last few times I’ve literally drove away without going through the wash that I paid for because I was soo frustrated.
Don’t fall for the new owner /​new management signs, seem to do this quite often and the workers/​service never changes.

Pretty good deal we got. We drove in from California a week ago and the car has been getting slammed with bugs and dirt with all the driving we been doing in town. We decided to get the ride cleaned up and found TNT. Not only was the price reasonable but with the Unilocal checkin we got a $ 2 discount. There was no wait so they had us in and out in no time.

Giving 2 stars for «below average» service on Express package (I never tried their detailing). I still visit this car wash occasionally but I would not recommend it to my friends or family member.
I have been visiting this place for more than 4 years and it started out great. I usually get the $ 7 Express package that includes bug prep and drying.
So what went wrong?
1. Bug Prep — Bug prep isn’t always there, even if you paid for it. It really depends who you get to set you up the machine
2. Car wash machine — It doesn’t always work, I got stuck in there for at least 3 times already. And even if it works, some wash cycle might be out of order occasionally, so you will notice the soap is not spreading out like it should be. Those are the things you won’t notice if you get a detailing package because someone else will take your car through the machine.
3. Drying — They don’t dry cars like they used to. They spend less than 15 – 20 seconds each car for the Express service. Now, I understand $ 7 package isn’t their bread and butter but there are 2 more car wash places in the corner that would offer the same service without drying for $ 5 (Northern/​91^st, both Shell and Mobil offers car wash as well). I did tip the drying rep. $ 2-​$ 3 a few times but that doesn’t really change anything. Again, it wasn’t like this 2 years ago. I am not asking for a spot-​free drying but at least get the major area covered?
4. Business hour — They don’t necessary open till 6pm during weekdays like they advertised. Time to time, this car wash place is closed at 5:45pm. So for those who work far away, make sure you think twice before your get the car wash membership. Again, this wasn’t an issue until this year.
I look forward to seeing improvements because I believe this business has the potential to bring in more customers by keeping up the standard.