Nelson’s Drug Store

Went to this Pharmacy today for the first time. I was referred by my doctor to get a hand held nebulizer because I have pneumonia. Instantly I thought what a cute home town feeling pharmacy. People would come in and the ladies that worked there knew people by name, I was like hey I really like this place. Then everything flipped when the pharmacist couldn’t figure out what he needed to do to bill my insurance for the nebulizer. I told him I would call my insurance company get it figured out and call him back. I called him back within 30 mins with the information my insurance company gave me. He sounded irritated that he was going to have to call them. Two hours later I called him back to check. He said I told you I would call you back when I got the information. I said ok thank you I will be waiting for your call my doctor really wanted me to have this today. 30 mins later he called me back and said some bs about my insurance telling him that they needed a little more information like diagnosis code from doctor etc. I told him ok I can get that for you in the morning from the doctor. He says to me no I am going to pass you should just try and get it somewhere else! Seriously! What a jerk. He didn’t even try to help me. He didn’t even try to offer me one to purchase or be helpful at all. He was Soo rude! I will never ever go back in there again.

I was a long time customer at this drug store, until Stan the owner started being so rude and condescending! My whole family and I have decided to start going somewhere else because we’re so fed up with Stans attitude and poor customer customer service. I highly recommend going somewhere else!

I moved to Glendora about a year ago. The pharmacist was one of the first Glendoran’s I had met and introduced me to the wonderful activities and goings on of this beautiful, quaint little town. I am a firm believer in soliciting small businesses in your hometown or the city you work in, and boy did I luck out!!! This drug store has never been out of any medication I have needed, they refill my prescriptions more promptly than any other pharmacy I’ve done business with, and they are by far the nicest, polite, most professional, and compassionate staff I’ve ever had the pleasure of dealing with. In addition to the pharmacy they have a wide variety of non-​prescription remedies. They also have a lovely gift shop in the front with many unique items, some of which are hand-​made or on consignment. Everyone is eager to help serve you.