Perfomance Plus Auto Care

Staff is very helpful and friendly. that’s the only positive. I took my SUV in to get the heater fixed (this was after they had already looked at it and gave me an estimate). I accidentally showed up on the wrong day (early) and the mechanic said it was no problem they could handle it then. Two hours later the receptionist called and said the owner John said no, they can’t do the work earlier than scheduled, to come and pick it up. So I bring it in on the originally scheduled date and the next day the receiptionist calls me to say that the owner said it’s too much to deal with and they basically don’t want to do it. I had several other estimates and Performance plus was the lowest price, but I had to wait 2 weeks to get in, so I was very dissapointed that they blew this off and would not even offer a new estimate for the work. I could have had it fixed by now and of course it’s now snowing! I then go to pick up my vehicle and it doesn’t start! My husband is trying to give the thing a jump and we have to jumper cables hooked up and everything and the owner actually walks right past us, looks at the situation and does not say a word! The car still would not start and my husband had to go and ask one of the mechanics to help out. They eventually got it started but I’m worried that they messed something else up! Do not go here! The owner is super aarogant and ungrateful for the business. Give it to someone who actually cares about what they do and the people they serve.

Such a helpful staff! They were technically closed when we pulled up, but they took the time to look at our old van anyways and tell us what had made the terrible noise we heard. They then commenced to order the part we needed and have it fixed within the hour. Couldn’t have completed our road trip without them!

The best service at a reasonable price that I have ever had in auto repairs. John and Larry are great at communication and got me up and running quickly. I would highly recommend.

June 5. Too bad this is not an honest business. My daughter brought her Ford Focus in with an «electrical issue» It would not start but the battery was fine. They charged her $ 200 to «FIX» it. Two days later same problem. Her friend looked at it and discovered it was a fuse. They replaced the fuse. Great! Two days later, same problem. Fuse blew. Source of problem? Starter? Ignition? It turned out to be a short cause by a loose wire near the starter motor. Two zip strips later problem solved by her friend.
We called Performance and told them this story. They told my husband they would refund $ 100. What did they do for $ 200 besides replace a fuse? «Diagnosing» they said. No refund has been issued to date.

I have never had better service! My mom was stranded without brakes and no one to call. I was in Texas at the time and all I could do is search the internet and find an automotive place. I called them up, and they were able to help her get going again. They are super fair in their price, and were very sincere and nice to my mom. She lived too far away to go home, and had to wait while they fixed the brakes. They offered her lunch, and made sure she was comfortable all afternoon. Thanks you! Such an amazing place to deal with, we will be bringing all of our vehicles their from now on.

The last time I came here, these guys replaced my clutch for a good price and when the part was bad, they came too rescue me and my kids, fixed the bad part, and I drove my car back home that evening. Everyone that works here is nice, friendly, and hard working. I REALLY appreciate good, honest mechanics, and performance auto is everything I look for in a mechanic!

This place is a joke. My daughters grandparents bought her a 93 4 runner on Craigslist. They took the vehicle to Performance Plus for a inspection to make sure it was safe for her to drive. The charges were outrageous. Charged eighty dollars an hour and the mechanics are not certified. They repaired an emergency brake, replaced the battery and rebuilt the starter, and replaced a thermostat that did not need replaced. The total bill was near !000. After the car was given to my daughter found out the tires were different sizes and one of the rims had chunks out of it. The heater did not work due to the temperature control switch being broke. The thermostat was suppose to fix the no heat problem. The brake pad on the left front of the car was grinding into the roter. I had to replace both the pads and the roters. The shocks on the car were shot and I had to replace all 4 of them. I recommend that no one do business with this company they obviously don’t have a clue what they are doing. I do have the receipts for the work performed and their notes.

After driving my old and unreliable car 2,000 miles across the country, I knew something would go wrong. I was right. New to town, I took the advice of my coworkers and went to Performance Plus. The owner (I can’t remember his name now) was very cordial and straightforward. He gave me an accurate estimate and didn’t give me any bull. His first estimate way through the roof and I told him only to repair what was broken — not what might break in the future. He did what I told him and I luckily haven’t had to go back in about four months. I’d definitely recommend going to Performance Plus for repairs, that’s where I’ll be next time something happens to my car!