Once Upon A Child

Expert staff that is extremely friendly and helpful. Great selection for infants and toddlers. Store aisles are a little cramped, but the value is so good, it’s worth it. Great sales. Email list sends you notices if you sign up.

First let me say they bought over $ 100 worth of my kids’ clothes. I usually do find some good clothes too. The manager working they day we went to sell was extremely rude to my friend that was there to help me. We were carrying on 4 large containers and my friend (trying to be extra helpful) was carrying then behind the counter to stack them where the others had already been placed and the girl yelled at her and told her not to do that. Later, my friend asked if they had a trash can she could throw a tiny piece of trash away and that same girl said, «yes, it’s outside». Unacceptable! Just rude and in called for. Customer service should always be #1 priority!

Thier prices are too pricey for me. Go to walmart/​target and buy something brand new for the same price.

I’ve gone to the in Greenville & back home in Maryland and this one is VERY particular about the items they purchase which is understandable but when you are trying to «sell back» the very items you purchase from them how are they gonna deny and say «it’s worn» or «missing pieces». Seriously? I purchased tummy time mat from them MINUS the pillow for $ 2 not bad right? Well I didn’t need it any more and decided to sell it back, they denied it saying they’ll only purchase it w/​the pillow. REALLY? Then I purchased a little tactile toy, they looks as if it were part of another whole item. I changed my mind on the item and didn’t have the receipt and decided to sell it back, again they denied saying they’ll purchase it with the main part… WTF~!
Again, I don’t mind them being picky just be real about your choices. So needless to say… hold onto ALL your receipts for this particular store.

Hm. The place is crowded and the staff was not only space-​cadetish but slightly condescending and the girl who «helped» me had a hateful edge to her voice like I was taking up her time.
I went in to sell and she was, at best, short with me. Oookaaayy. She offered me 5 bucks for an Anavini hand smocked outfit THAT HAD TAGS! They will only pay you 50 bucks for a crib, even if it is new in the box. Yeah, I will just sell on ebay, thank you, and not deal with the cluttered hassle. I was not impressed with their childrens clothes. Basic mall stuff that you can get anywhere. Lots of Gymboree and baby Gap and Carters, but with the outlets so close, you can actually get new for cheaper. I saw alot of faded, ragged and stained looking items. And they were, what I thought, overpriced for what they were. A buck fifty for a used onesie? Huh??? The toys are all plastic stuff and really not that much cheaper than you get new. The store is crammed and the staff was not really friendly. I’ll just sell all of my nicer items on ebay and just deal with shipping it all.