Staples

Convent? Maybe. Overpriced and slow service from the Radio Shack of office supplies Definitely.
Again, I find myself in line with 9 others, all waiting for Louis in Lane 1. He’s doing a great job but needs help from anyone. Anyone out there available to help?
I come to Staples for one reason, I need it before Amazon can deliver it. The prices are not amazing and the staff tries but I get better information from online reviews and product web sites. Maybe if there was more people on staff during the lunch and after work hours the team would be happier and more helpful. What do I know about retail.
The overall experience is a ²⁄₅ but I’ll throw in one more star because you’re there. And open. And usually I can get in out check out in a reasonable amount of time. So thanks, I guess. For doing your job. I’ll see you when I need a binder.

Staples seems to always be there when I’m in a pinch. Large selection of msc off I’ve supplies.
I like their self service fax center as I don’t have a fax machine downtown.

Love Staples products and services. Very local it’s where I purchase everything for my businesses. Selection and availability is great. Definitely my go to place.

Definitely understaffed. I went in on Thursday to buy a laptop and all I kept hearing over the PA was «Customer call waiting.» Don’t expect much help. They have a few good employees, the young black man was very helpful even though he was obviously being overworked, and helping three of us at the same time. Get rid of the cashier girl working Thursday afternoon, she has a severe attitude problem. I asked her about price matching and she replied as if I was taking the money from her. If it’s the stress of being overworked and underpaid, let her go, it’s better for both her and the store. My boyfriend went in later in the afternoon for a laptop sleeve and had the same opinion of both employees, the guy was very helpful, the cashier girl was not so friendly.
Hire more people so your employees don’t completely lose their minds!

I came in to print a 40 page project that was a big part of my grade. My friend and I were little bit crazy about getting the printing right, but the guy working at the printing station was extremely helpful! He let us print out a test page and then fix our watermark at least 4 times. He even calmed us down when we freaked out and helped us with technical difficulties. The manager kept the store open 40 extra minutes for us. Overall they have great customer service and extremely helpful and accommodating employees!

They don’t seem to have good management. I had a manager who was helping me order something they didn’t have in store and during that time he was rude to both me and his staff.
I get that he was stressed out — when I first asked him if he could help me he sighed audibly and said that they were really short staffed right now, but yeah sure, just one minute.
As he was putting in an order for me, I noticed that he was barking at his staff, telling them that such and such wasn’t done right, etc. Made me feel even more awkward because honestly his staff seemed afraid of him.
Being short staffed isn’t fun but don’t take it out on the customers or the people you work with. Won’t be going back there again.

I used to work at this staples. Deals are ok, store is clean, but cashiers are desperately needed. Let’s just say there are more calls for register backup than you’d think.

I have no idea how this has gotten such a high rating. I’ve been going here since it’s kind of the only game in town and I have never been satisfied. The sales associates don’t acknowledge you and when you finally find one to ask a questions, they have no idea what is going on. They were supposed to call me when something was finished so I could come pick it up. No call. Finally, I decided to call them. «Oh yeah, it’s sitting here waiting for you to pick it up!» Ugh. I am willing to make the drive to find a place where they can actually help me.

This is a good place to get office supplies or school supplies.
The staff are friendly. The only problem is that there is not enough cashiers to help the customers.

Fun, young, energetic work staff that really cares about your needs. It’s amazing to think these college students are getting paid minimum wage, but still find it in them to care about your needs. I was shopping for a computer and the sales associate who helped me took the time to explain all my questions while finding what my needs were. He then filled me in about all the good deals in the store that he thought I would be interested in… BASED OFF the questions he was asking me originally. It didn’t feel like he was up selling me, just advising me based off the time he spent with me. Shocking when you realize there are a total of 3 people in the store not including the manager. The store clerks must have good training here, because not all staples are like this! If you need computer repair work or new technology and you dont want to do all the research online, go here.