Dr. Ulmer is the best, but her staff is completely unreliable and need to be managed. After my appt. I was told by her secretary she would call me with vital information on my prescription and insurance coverage. 1 week went by, so I decided to call her. She told me she couldn’t find my name under my secondary insurance. I asked her,“How were you able to do it last year?” «My insurance info is exactly the same.» She said,“I Don’t Know.” When I was at my appt. she also had my occupation and my date of birth listed wrong on my paperwork… kind of important, don’t ya think. It really is a shame because Dr. Ulmer is awesome, but her staff is extremely frustrating to work with.
Jill O.
Place rating: 5 New Hampton, NY
I was very pleased with everything about this doctor. It was easy to make an appointment, very little wait time in the office, the doctor gives a very very thorough examination, and everybody was so helpful in choosing glasses. The doctor, as well as her office staff, were very kind, efficient, and friendly. I would highly recommend Dr. Ulmer to anyone.