Grand Jewelers

Stopped in for a Pandora charm and to shop for some earrings for our daughter for Christmas. Though the store wasn’t busy (just one other customer to three store associates) it was some time before we were approached. Once the sales lady spoke with us she quickly moved over to the higher commission sale when it was clear we were shopping for less expensive items. A second salesman then approached. He was rude when we asked if the Pandora promotion indicated on the sign in their store was still available stating it was a Black Friday promotion. Hey Grand Jewelers, you might want to take that down since you don’t have it in stock and it was over three weeks ago. When we asked to see some Pandora earrings from their catalog which were clearly in the case he has hesitant to open the case, bc they were just $ 35 and $ 50 respectively. At that point we walked out. We have purchased from Grand Jewelers before, but won’t be doing so again owing to their rude associates, false advertising and frankly rather poor inventory. You would do well to take your business to Somerset Collection instead of keeping the business local in this instance.