Mustang Elite Car Wash & Lube Center

The outside of the car looked great, but the inside could have been cleaned better. The workers need to do a better job vacuuming and need to vacuum the trunk as well. Not worth the $ 25.

The outside of the car was spotless but it looked like they didn’t vacuum or wipe anything inside my car. I paid $ 22.00 which wasn’t even the basic wash. I had to go to a gas station to vacuum my cat after which took lessthan five mins to do myself. My center console wasnt even touch by them. I will not return to get a car wash from them.

I went there on ⁵⁄₆ to get get my SUV inspected. I waited about 3 – 5 mins before I was greeted (didn’t keep track). Despite being busy, they did get my vehicle in quick. I didn’t track how long I was there but I didn’t wait long enough to wonder why it was taking so long. People were coming and going fairly quickly though. I’ll go back.

Can’t even tell if they vacuumed! Back seat looks exactly the same with dog hair everywhere. Not worth it. Go somewhere else

They really get you taken care of here, they sweat the «small» (15 point inspection) stuff that’s so very important.

Best Carwash in the Metroplex! They always do a great job vacuuming the interior of my SUV as well. I’ve never had anything but wonderful service at Mustang Elite, wonderful family owned business that pays attention to detail. My exterior and interior are always sparkling after being serviced here for over 10 years!

I have been happy with the base wash. I understand that it don’t cover everything and strongly believe you could always find something a car wash or car detailer has missed. For 12 – 14 bucks it is what it is. They have always taken care of anything I point out to them.
I have started getting a more premium package wash and a base detail on a Tahoe for 50 bucks again it is what it is. I’m 75−85% satisfied when called to retrieve my vehicle.
Then they make me 95% happy with the quality of detail after pointing out a few missed spots.
As stated earlier you could clean my vehicle for 3 hours and I could still find something that was overlooked.
They offer a 24 hour rain guarantee as well. So for 50 bucks they do satisfactory job in 45 minutes on a Sunday afternoon.
Beats the piss out of sweating my ass for 3 hours to achieve a like wash in 45 minutes.

Rude people. Beware they over charge. Manager was not nice when I mentioned that their charge was higher than last time.

Stopped by for a car wash and hand wax for my suv, the total wait time was around 45 minutes and they did a pretty good job, no complaints.

Carwash is terrible. It is fast, only because little care is taken when it comes to the wash of your car. I think they do a sh#%ty job so you pay for the «detail». Over priced and a bad wash job. Take your car somewhere else…

My husband will never go back to Mustang Elite. The customer service was horrific. An employee kept trying to up sell me aggressively. Before driving away I asked to speak to the manager to inform him of this employees nasty behavior. The manager did NOTHING to keep us as customers.
Simoniz now has our business!

Would give no stars but guess you have to give one. From the time I pulled up until I was pulling out was less than 10 minutes. $ 15.99 plus tip was a complete was a complete waste of money. My car was not cleaned more like dirt rearranged on my car. Will not go back.

$ 16. For crappy vacuum job and no shinny stuff wiped on tires after. Told the tire shine I paid for is «chemicals inside» which I think means when cars goes through tunnel.
I forgot why I don’t go here. Skip this and go anywhere else, I’ll stick to the «you wash it»

My very sweet boss gave me a $ 30 dollar car wash at mustang. Sweet! My car really need to be vacuumed.
They did a piss poor job! I should have checked the back seat bf I left, I would have asked them to redo it. Seriously I had to drive to the coin vacuums after. They didn’t clean the air vents. There where leaves in the very back of my suv. Come on?!?

Always great, friendly service! Omar especially always really takes care of me!

The first time I went the yall did a great job and were really nice, but it seems the next time I went the service went down and really did not do a good job cleaning the car. My wife was the last to go and I don’t think they vacuumed her expedition at all. I will probably give it another shot but if the trend continues I would not go back

Used to be a loyal customer, stopped using them when quality dropped during construction. Tried the oil change and carwash today. Still have bugs on the car and the oil change place played with prices and had horrible customer service as it did when I stopped using them. My power steering fluid was barely registering on the dip stick, when the tech checked it… It was fine… Until I checked it and requested the fluid. Gotta pay for the new buildings by skimping on service… No wonder it’s the only carwash without a line today.

I have been fortunate to have had a car membership at Quick Wash in Frisco for the last two years. They are conscientious, pleasant and spend 25 minutes total on a basic car wash. They truly clean the windows and make sure care is dry, even around the license plate and mirrors.
However, tried Mustang twice in the last two weeks and disappointed. The carpet was not vacuumed completely on the passenger side, plus the car was dripping soap around the bumpers.
Basically, the management team needs to tighten the quality check process or do some additional training of staff. A little more effort will net better results and keep your customer base satisfied.

If you pay $ 48 for a clean car — please clean the inside windshield with a CLEAN cloth. I know my car was pigged out — I expected to pay for that but driving into the sun with a smeared windshield with suction cup marks still on the inside from my radar detector is NOT what I expect. Will try another car wash.

Expensive!!! But, really well-​run establishment and you do get a really clean car at the end of it.
I’m from Boston. We don’t have car washes like this where I’m from. Back in Taxachusettes, you pay eight bucks and for that you get scratches on your car and maybe a bent antenna.
This place — I drove by it and really needed a wash. That last rain we had left Texas-​sized pollen all over my black Forester. So I turned in here. It was a little confusing at first where to go or what to do: You drive around and are given a menu — literally a menu of choices on a clipboard. I didn’t even look — I didn’t want some schmancy thing — I just wanted my car cleaned. Well, you get schmancy if you come here, no matter what. The guy gave me a receipt ($ 18???) and told me to pull up. I did, and I waited. There’s no further instruction. Eventually some guy told me to get out of my car and wait inside. I assumed by looking around that they take your car from you and put it through the machine. So I go inside. I noticed that they taped down my back windshield wiper, along with this loose piece of plastic on the bumper. OK. I go inside and it’s like a crazy car gift shop in there. I noticed other people went to the register with a receipt. I didn’t have one. I had a receipt taped to my windshield, and only now as I type this, I realize that he DID give me a receipt out there, but I jammed it into the drink holder. I didn’t know I was supposed to take it inside and pay there. Confusing. I tell the register lady that I don’t have a receipt, and she mutters into her microphone asking them to get the license plate of my care — which I rattle off thinking she’s talking to ME. She tells them to cancel cause I know it (who doesn’t know their plate #?) and I pay the $ 18. From inside you can watch your car go through the machine. There’s free coffee. A nice couch. You can get your shoes shined. Bathrooms. A cute little waiting area.
After my car goes through I watch it outside. 5 seperate people go through my car. One guy drives it out and wipes down the interior. Another guy does something — takes off the tape or whatever — someone else did something to my tires. Another lady wiped down all my windows, inside and out, and wiped down all the door edges, etc.
A bit much for someone who just wanted the pollen off his car. Also I wasn’t too thrilled to see them using old rags that have been used on previous cars on MY car. Who knows what dirt and rocks those things pick up? But that’s the risk of going to a car wash, and it’s also the reason why I bought USED.
They whistle you over when it’s done, and I tipped them a buck cause that’s what I saw everyone else do.
About $ 20 and my car is done. Cleaner, sure. But now so is my wallet.