I could hear water running through the pipes, but everything was off. I called Gold Standard Plumbing Monday morning and they sent a guy out late in the afternoon. He looked around for an hour but couldn’t find anything. I called again the next day, but nobody came. I left a message Wednesday morning and said, «If you’re too busy I’ll get someone else.» Someone called back later and said he’d go out with«leak detection equipment.» When he showed up he used a listening device and found the leak in under an hour. It was an abandoned pipe in the yard. He called someone else and they dug it up and capped it. Cost to me was over $ 500! I recommend these guys if you have deep pockets and don’t mind waiting. They take Visa.
David H.
Place rating: 5 Davis, CA
This past month, I had Gold Standard Plumbing install a new water service main to our residence in rural Nevada County. As a retired civil engineer with a background in irrigation systems, I can appreciate correct installation procedures and quality workmanship for such a project. I found Rich to be an excellent communicator, and during our discussion on the scope of the project I especially appreciated his suggested layout. Rich and Mike used high-quality materials, good excavating equipment, and they went beyond code requirements to obtain a high quality outcome. They proceeded in an efficient manner, and they did a very nice job in tidying up the landscape upon completion. It was appreciated how Rich took the time to respond to various enquires and had general concern about the water system working properly. He also took the time to explain how to restart the various appliances, after the water had been off for a couple days. Overall, I was very pleased with this company and highly recommend them.
Sarah H.
Place rating: 5 Grass Valley, CA
We woke up on Saturday morning to the sound of water rushing in the garage. Sometime during the night the hot water heater started leaking and draing thru the garage. We called Gold Standard Plumbing first thing in the morning & Rich(the owner) said he would be able to help right away. he talked my husband thru the basics of what to do till he could get there. He then when straight out to pick us up a new water heater & was at our house within the hour. He mad the whole process easy & affordable. They have great rates & wonderful service. We would HIGHLY recommend Gold Standard Plumbing for any job.
Deby W.
Place rating: 5 Grass Valley, CA
Wow! A pipe broke in our cement basement on Friday night, late. Turned off the water to the house and went to bed. Called Gold Standard early Saturday morning and they came out and fixed it. $ 107. Great deal and Bruce was the best. I will certainly be calling them for my future plumbing needs. Thanks!
Emma H.
Place rating: 5 San Jose, CA
I am visiting my mother in grass valley for the weekend and it is the Saturday evening before Easter Sunday. My mother and I had just had a beautiful day out in Nevada City to come home to a water pipe outside the garage gushing water out into the yard. We were without a meter key and all of our efforts to shut down the main water line had failed. Needless to say my mother imagined that it would be a nightmare to try to get a plumber out on Easter weekend and that the worst case scenario was inevitable. My mother took to the phone books and I came here to Unilocal to find some one, anyone that could help. Gold Standard was at the top of the list and I was soon to find out exactly why. I called and right away Rich answered the phone, I was already impressed since it was dinner time on a Saturday. Rich was understanding and courteous in listening to our dilemma and was confident that the problem could be solved. He then promptly gave me the number to his partner who was on call for the holiday weekend. I called Bruce, explained the situation and he said he would be here in 20 minutes. In 15 minutes Bruce was here, the water main was shut off and he was at work on the the pipe. He is very personable and explained exactly what had caused the leak and also explained what he was going to do to fix it. I have to commend his patience because he wasn’t at all bothered by me watching out of curiosity while he repaired the pipe.(I was one of those kids who liked taking things apart and trying to put them back together). By the time he was finished he had replaced the previous pvc joints and piping with copper, fitted a new faucet, and passed on many useful tidbits as well as advice. I should also mention that this was all in about 20 minutes and he had all the parts and pieces he needed to do a top notch repair with him when he arrived. Overall Bruce was delightful, knowledgable, and very skilled. He has my mothers full and complete recommendation as well as mine. She will be calling Gold Standard Plumbing & Drain for any future plumbing issues. They are truly 24⁄7 emergency service and they will get the job done right the first time.