Kilroy’s Towing Service

Insisted my car was totaled, my gut told me otherwise. When I informed them that we would be taking the car to a very reputable repair shop the driver clearly seemed upset at our decision. Well my gut was correct, the car was not totaled and was worth being fixed because the value of the car is still fairly high. So either the tow truck driver was trying to take advantage of my situation and is having people sign over fixable cars by telling them they are totaled, or he has no clue what he is talking about and just gives useless dishonest advice. Either way I will never use this company again and nor will I recommend them to anyone!

Worst service ever very disrespectful owner «Kent» he was rude I was going to buy a truck from him and found out the motor was no good so he called me and cussed me out what kind of business are they running very unprofessional !!!

Absolute JERKS!!! I took an elderly & disabled friend for a fun ‘girls day’ out of town in Nevada City. My truck got towed from the handicapped space w/​a placard hanging from the rear view mirror (totally scam). My phone wouldn’t work up there, we were an hour and a half from home, it was getting dark, my friend could hardly walk and she needed her medication (which was at home — this entire fiasco was over 2 hours). They charged me $ 300, when an impound should be around $ 65 and it was a bogus tow anyway, which I’ll be fighting. The tow truck driver was gonna leave me and an 85 year-​old disabled woman on the side of the road in the evening with no ride, no money, no working phone and it was getting dark, in the north forty. ABSOLUTELY NO REGARD WHATSOEVER!!! Either I kick down $ 300 or he was locking up and driving away. I will bad mouth these LOSERS til the day I die. Karma WILL catch up with them, and I don’t want to be in the same county as them when theirs hits… cuz it’s gonna be UGLY!!!

My car broke down in Applegate and Scott from Kilroy’s arrived as scheduled to transport my car to Roseville. He was very nice, informative and hospitable. This was my first towing experience and I couldn’t have asked for anything better.

Bad service. The guy working in parts told me he had 205/​60r15 tires when I get down there there’s no 205/​60r15s and tries to sell me 205/​65r15 which are a little tight on my car. But I take them into consideration anyway and when I tell him I’ll take them, he doesn’t even have them all. I’m not the most well off person so for me to waist the gas and time to go down there is a lot for me. So people please do not waist your time!

Best Experience Ever! My hubby broke down on his way to work this morning. He was only about 15 minutes from home so I got into my car and traded with him. I decided to have him take my car to work and then I would wait for the dispatched tow company. I was told it would be about 35 minutes for the truck to arrive. The truck arrived 15 minutes ahead of schedule.
Scott was super polite and told me to just jump into his truck and he would deal with everything. He quickly got my truck onto the flatbed and off we went. We decided to tow the truck home. Scott went above and beyond the call of duty. My driveway is steep and odd. He took extra time and effort and got the truck exactly where it needed to go. He was honestly polite, helpful, and genuinely a great person.
I highly recommend Kilroy’s! I would not use any other tow company again! Thank you for saving the day!

Kilroy’s helped my resuscitate my Jeep in a dire time of need with a minimum of fuss and lots of hospitality, turning what would have been a miserable stranding into a pleasant experience.
I got pretty good value for money, and would use them again in an instant.

8 miles out of Grass Valley, it is getting dark, and our motor home stops dead. I call my insurance company for a motor home tow and they tell me it will be two hours before anyone gets to me. But actually, Kilroy’s showed up in just a little over an hour, fresh from another tow in the opposite direction. Their shop is closed by now, but they get us there and let us camp overnight next to the shop, promising to get at the rig at 7am the next morning, and that is exactly what happened.
The problem was bizarre! The starting battery was completely dead, but the house batteries were energizing the entire ground system of the motor home. Everything that should have been negative ground was positive feed. One of the mechanics, Sammy, tested every circuit and component like a professional detective and shook his head with every false result. «I don’t get it! This thing should be on fire!» he said more than once. Sammy knows his stuff, he has been at this many, many years.
Finally, he had a breakthrough and discovered where a ground cable had worn through and come into contact with a hot lead shorting everything out. This came after about five hours of frustrating labor, over, under and around the motor home with other mechanics equally puzzled over the problem. The short was repaired, a new battery isolator was ordered locally, arrived and installed in good time and we are happily off to our week long camping trip only a day late, and the total bill was less than I expected and very, very reasonable.
Don’t expect a shiny garage with mechanics in spiffy white coveralls. Kilroy’s is old school and looks like a garage that has been through several generations of service. We couldn’t be happier with our experience there. Everyone was friendly, polite and concerned to get us fixed and on our way again. This is a place where you can kick back and share a beer while your vehicle is being worked on by competent serious mechanics with years if experience. Big old friendly dog on the premises; an occasional local «Good Old Boy» stopping by to see what is going on… you get the idea. This is a «Don’t judge the book by its cover» kind of place. We happily and enthusiastically recommend them.

Rough place but friendly service! The few times I went there always find what I was looking for. You need to bargain there about almost on anything and usually they will lowering the already low price. Thanks Kilroy’s!