Bret H Dales MD

Doctor Dales repaired my right knee on November 26 at the Columbia River Surgery Center. The surgery was successful; the pre-​op and post-​op visits with Dr Dales were complete. The staff at the CRSC could not have been better. The facility is clean and modern.

I have never done this before — I have never written a negative review! My experience with Dr. Dales was horrible — and I would hate for anyone else to experience this.
I broke my navicular bone (top middle of the foot) this summer. After receiving Dr. Dales phone number from the Emergency Room I had to call back THREE times to receive an apt (spoke with the receptionist first who said that she would call me back and didn’t and left a message with their answering service the second time). Here comes the bad part though: My husband takes the afternoon off to take me to the appointment and deal with our 3 kids and I get myself into their waiting room with my cast and crutches only to wait ONE AND A HALF HOURS before seeing the Dr. Dr. Dales spent approximately 5 minutes with me before sending in his nurse to fit me with an aircast. No directions regarding what to do next. Do I try to stay off of the foot? How long should I be in the aircast? Do I come back? Nothing.
I must say that the nurses were quite pleasant and helpful.
Dr. Dales did not appologize for my wait or ask if I had any questions.
Perhaps he is wonderful with a broken hip — but my foot fracture was apparently too boring for his time.