Eastwind Computers

Have been coming to Eastwind for a couple years now and they are the best. I have had computers built and others serviced here. Never any issues and they are fast and reasonably priced. I will not take my machines anywhere else.

These people are wonderful and went above and beyond to help resolve an issue on our son’s computer and get it back to us quickly. Patti and Roger are both so fun to visit with — We have come to Eastwind many times with many issues over the years and never have had any reason to leave less than 5 stars. Love a local company like this…

While Eastwind was unable to diagnose my computer, their customer service grew to be exceptional.
At first I almost thought they were mad at me for coming in for a diagnosis than returning when I had the same problem. But, when I came back today, the lady behind the desk was so sweet and apologetic, it was impossible to stay mad. She was apologizing that they could not find anything through all the things that they looked at and checked, while at home my laptop is still having problems that cause it to shut off entirely and not charge on occasion. They even offered that if I needed to come back sometime soon for the persisiting problem, that I was welcome back to have them look at it again.
I am diappointed that my laptop cannot be diagnosed or possibly fixed, but they treated me not only like a customer, but a friend and a person. I appreciate that.

My experience with this place was terrible. Took my laptop in for a video playback and sound problem, and they cheerfully took my money for what they diagnosed as a hard drive in need of replacement. The problems weren’t fixed, though, and have only gotten worse; whether it’s shadiness or incompetence, I will go out of my way not to go back in there.

Don’t EVER take your business here. My experience with them will speak for itself. I had a loose connection on a security camera receiver. After taking the receiver apart myself I was able to determine one of the soldered joints on the outgoing video feed had come loose so I took it to Eastwind Computers to see if they could merely solder this one connection for me. The woman who greeted me said her technician was at lunch but as soon as he came back she would have him take a look at it and would call me to let me know if he thought he could fix it. I asked for a quote at that time and she told me $ 10-​$ 15. That was around 2pm. At 4:55, after not hearing back from them, I called to see what was going on and she said he could do the job and that it would be ready the next day. The next day when she called and told my the job was complete, she indicated it would be $ 30. Double what they originally quoted me. When I questioned her about why the price doubled she told me there were other things he had to fix. I told her I would need to talk to the technician when I picked it up so he could explain exactly what else he did. Her response to me was, I can have him undo it. In shock, I said no, I just want to know what he fixed. She then said nevermind, it will just be $ 15. When I picked up the receiver, the owner was sitting behind the counter and the woman (later found out she is the office manager) brought out my part and was explaining to him the situation. His response was just as rude as hers. What he said to me was, our technician was just looking out to you, I guess no good deed goes unpunished. Next time I will tell him not to fix it. I paid for my receiver, $ 15, and left quietly. What I want these people to know is a phone call would have solved all of this. If you tell some one $ 10-​$ 15 and during the course of the repair know the price is going to double, you should call your customer and say «Its going to be double what we told you, do you still want to do the repair?» You should never just do the work at double the cost and then threaten your customer to «undo» the work when they question you about the price. SHADY, SHADY SHADY. Don’ ever go here. Not really sure how they have been in business so long if this is how they treat people.

Eastwind Computers have saved us again! I have been using Eastwind for 7 years now for our small business. Roger and Patty are so great. They always know what to do. Honest, reasonably priced, quick, efficient computer experts and really nice people too! What else could anyone want in a computer repair store! They also will build you a computer if you need it. Truly a 5* business!

Quality work at a competitive price and very responsive. A couple years ago I paid over twice as much and waited longer for a similar repair at a shop on Portland.

We’ve had East Wind take care of our computers for as long as they’ve been in business, and are extremely happy with the service we get. James is our guru, and he always is able to fix stuff that goes wrong. Always.
I have a love-​hate relationship with my computer, but thanks to James there is far more love than hate. We’re on a network and so many things can go wrong… but usually we’re up and running with few problems. James has really gone overboard to provide us wonderful service and repair.
Reasonable prices and good turn-​time also keep us going back. Friendly staff (especially Patty at the front desk).
Highly recommended.