Paradise Mist Spa

I have been going to Paradise Mist Spa for a few years now and a spa member on and off! I’ve never had a bad experience in all this time. The spa atmosphere is very serene and the staff makes you feel so comfortable. I’ve had several massages each one amazing! I regularly take advantage of their nail services. I have visited several spas in the area for mani/​pedis and nothing compares to Paradise Mist. The price is on par with the services you receive. Their pedi chairs are amazing! The staff is extremely welcoming and will make you feel relaxed right away. The facility, including the locker rooms, are relaxing and very clean. My only one complaint I have is their hours, they are not conducive for a working woman. Trying to schedule a session can be difficult and than trying to get there when they are open is hard. And their hours aren’t posted on their website which can be frustrating at times.

So my husband got me and my mom a gift card for Mother’s Day for $ 145 that include a package of massage, facial, pedi and meni. I called to scheduled an appointment, I explained it was a gift card for the package that includes all above. I didn’t know the name of the package however, they said they only had a massage available so I made an appointment for just the massage for my mom and I. After the massage and I gave them the gift cards, they said I couldn’t use the gift cards cuz I could only use the fist cards when I will do all at once (massage, facial, pedi and meni) so I had to pay $ 139 for two 20-​minutes massages. I think this was totally a rip-​off. I wish they would have told me this while booking specially when I explained it was a gift card and a package. Also, they said when booking to use my gift card, it will be an additional $ 54 for the 18% gratitude. People before booking make sure to ask and know what you booking before they get you like they did to me., I am so disappointed of this place., don’t recommended.

This is a hidden gem. I purchased a Groupon with a friend and was pleasantly surprised. The spa is attached to the Waterpark and has a Caribbean feel to it. It was very serene. The entire staff were very friendly and personable. I had a 50 min massage by Jessica. On a scale of 1– 10, I’d rate it a 6. She was sweet as ever but probably needs to expand her skillset. However, my massage was very enjoyable. My mani/​pedi was done by Jadzia. I loved both. She is pretty no nonsense but got the job done perfectly. And I can’t remember the name of the lady that did my 25 min facial, but I loved it as well. She was very knowledgeable. The entire experience was fantastic. Excellent price point if you’re looking for a little getaway with some «me time.» I left feeling refreshed and hadn’t broken the bank. I even joined their membership program. This place is worth checking out.

My mother and I came today for a sampler package of massage, facial and pedicure. What a great experience! Not only are the providers great, the atmosphere is destination spa quality in the feel of pampering and relaxation. Thank you everyone.

I love this place. It is quiet and very peaceful for massages, facials and pedicures. Service is wonderful.

Upon arriving at Key Lime Cove I decided to get a massage. Was really looking forward to relaxing and called immediately for an appointment. The receptionist was nice, gave me several times to choose from. Upon arriving at Spa I was taken to locker room and told to wait in a sitting room until masseuse came for me. A lady walked by and when she learned I was an add on she sighed and made several eye rolling expressions which she wasn’t aware I could see. When I learned she would be doing my massage I was unhappy to say the least. The room was nicely set up, temperature was comfortable, and outside noise level wasn’t an issue. That was the only positive part of my hour massage. Masseuse kept sniffling, and kept trying to start a conversation. A deep tissue massage was what I asked for and I basically just got rubbed down with pounds of oil. Felt no change in relaxation when I left. When I checked out the receptionist automatically applied a tip, never asked how my service was or if I even wanted to give a tip. Of course I would have but I shouldn’t be told the amount I’m expected to give. I had gotten a $ 25 off coupon from resort and if it wasn’t for that, that would have been the most expensive massage I’ve ever received. If I were you, I’d reconsider having a massage, try one of there other services.

My husband and I came her for our anniversary and the service was great. We received a couples massage, body wrap and pedicure which all were very relaxing. The staff was very nice and hilarious and made things very enjoyable to help celebrate our special day. The pedicure was my favorite part because the pedicure was far beyond your typical nail joint and the price is about the same. I will definitely be visiting this place again

A nice spa for a facial, massage or mani/​pedi.
Paradise Mist has a resort feel (attached to a hotel/​water park), and even though small, it has enough room to accommodate each of the services they offer (massage, facials, waxing, mani/​pedi). I had a Groupon, which included a massage, herbal body wrap and pedicure.
My visit was nothing like some of the recent negative experiences others describe with scheduling and rude service. From the time I walked in to the time I left, each of the spa employees were very friendly, professional and accommodating.
I was the only one in the spa — they are in their slow season. The herbal wrap seemed like a whole lotta nothing for a whole lotta money, but the massage was really relaxing. Both technicians did a good job at making me feel comfortable and asking me throughout the service if I was okay.
They scheduled my pedicure before the wrap and massage, which is odd, because I thought the polish would get ruined. I didn’t speak up because I wanted to see how they would handle it. Sure enough, during the wrap, the polish was smeared. The technician immediately noticed and arranged to have it changed when I was done with my other services. It was not an issue at all. When I checked out, they gave me a gift bag as a «we’re sorry» for the weird scheduling.
One thing to note: they automatically add an 18% gratuity on the cost of the service. I do not agree with this, because gratuity is something that is earned. Either let the patron pay what they think the technician deserves, or have a no gratuity policy and pay your staff more per hour.
Despite my dislike of the auto-​gratuity, I will definitely go back for a massage sometime in the future.
4 stars
Last visit: 8÷31÷13

My family and I stayed at Key Lime Cove about a month ago and it was then that I discovered that they had a spa. It was last minute when I called for a deep tissue massage. (Never had one before) They got me in when I requested and I have to tell you-​IT WAS WONDERFUL! I have since become a member because I live close and have been there 3 times since. I will not give the name of wonderful woman who does my massage because she would then be booked up I’m sure-​but I can tell you it really has been a wonderful experience. My husband has been twice and I just brought a dear friend in to try it out-​both were VERY HAPPY!

I went in for an aromatherapy massage during our stay at key lime cove. It was relaxing enough, the facility was nice, and the scent soothing. What was odd was that the therapist never asked me a single question about any pain or tension, the pressure she was using, or anything else related to the service I was getting. She used very light pressure and therefore barely found, let alone addressed, any muscle tension that I had. So I left feeling relaxed (which was my goal) but got very little therapeutic benefit from the massage. The experience was fine but definitely not among my top end of massage experiences. Having said all of that, I wasn’t really expecting much given my setting and the other reviews, so I wasn’t disappointed.

BEWARE!!! First off, I have been to paradise mist over a dozen times. Usually always had a great experience. However, my last experience blew any good experience out of the water. The management there is AWFUL! I had a body treatment and massage and wanted to add on another service when I was done with the those. They hand out $ 40 off coupons and $ 25 coupons every time you go. I wanted to apply the $ 25 off for a hot stone pedicure that was itself over $ 50. The coupon clearly stated 50 minute service required the pedicure was almost an hour and the technician stated it would take about an hour. However, when I was done, the manager sat arguing with me from her office about my choosing the pedicure rather than both which would have been an hour and a half and well over the time I had before going on vacation. She would not apply any of the $ 25 off. I left furious, especially since I have used the exact coupon several times before on the exact treatment and it had NEVER been an issue before. The management at key lime cove was helpful and managed to get a partial refund of the coupon amount. However, the initial coupon amount was never applied and the massage, body treatment and pedicure and any portion of my relaxation went out the window after arguing over literally pennies. DO NOT BOTHER with this place all their great therapists have left and their management is beyond rude and is literally running this place into the ground! Sad, because I have been buying gift certificates and going here literally for years… However, I no longer feel compelled to do either.