Chen Anthony, MD

One of the best family practice doctors I had

Been coming to Dr. Chen since I was 13 and he’s always been great. Usually I just come in for annual check ups for school/​work and he’s always taken the time to chat with me about my life and the office ladies are always doing what they can to help you out! My grandparents come regularly for new prescriptions and the visits are always pleasant as well. I think he’s a great doc and recommend him as a family physician!

My dad had been a long term patient with Dr. Chen and since I took on my dad’s care taker responsibility last October, I’ve been taking my dad to Dr. Chen. My first time experience with his front desk managers were that she was overly concern and compassionate about my dad. She almost cried when I took my dad in to see Dr. Chen in October shortly after my dad fell and after discharge from emergency. But more visits revealed more of her true personality and also the doctor’s screaming personality. This morning, I took my dad in after another fall and emergency discharge (elderly really need to learn to take time and prevent themselves from falling), and we were late for about 30 mins due to my dad’s physically condition not being mobile and I was not able to anticipate this amount of time to get him out of the house, into the car and out of the car), the head manager said it in an extremely mean tone if we know what time our appointment was. I was in rage and asked her to look at my dad’s condition. He can barely move himself and it was a big effort for us to even walk into the doctor’s office. I asked her (not in a nice tone) to have more compassion for the patients. If she wants to stay and service in this industry, more compassion will be good, if she cannot find compassion for patients, then change job. All of these attitude of late was over an empty lobby. There was absolutely NOBODY waiting for the doctor…
Then we went in and waited for Dr. Chen to come in and see my dad. I provided all the emergency discharge documents and imaging on all the x-​rays, CT findings and medications during treatment and discharge medication to Dr. Chen’s nurse. He came in and asked questions which indicated to me that he did not review the documents thoroughly and did not even take time to see the imaging. His priority was to treat my dad’s fever (because he believes the antibiotic subscribed by the hospital may not be treating the proper infectious area). Everytime I asked him a question pertaining to the emergency discharge report, he would tell me that he knows and he would then on the spot read the report and tell me that they are not important. I don’t know how important or unimportant it may be, but I am concerned about a 9 cm cyst plus multiple other smaller cysts in my dad’s liver and also polyp in his galbadder. He would not take time to review anything and just told me to make appointment with another specialist without addressing anything about the cysts and polyp findings. At the end of the visit, I asked him to have his nurse call in my dad’s prescription to the pharmacy on record to facilitate me picking up the medication because I don’t plan on letting my dad out the car (it takes forever for him to get in and out of the car right now) and he sarcastically said that how do I expect the nurse to help call in the prescription after I screamed at her. I looked at him and was astonished at his lack of basic professionalism and mixing everything together.
So bottom line is, (IMHO) he lacks professionalism to review all medical reports carefully, he lacks the common sense to separate professional service with staff emotion and he lacks basic human respect for the patient and caretaker. His front desk manager is a super pretentious person without true compassion for patients. My recommendation is to not trust yourself or whoever you are taking care of with this doctor and his office people!

My mother has been dr chens patient for years now. last year we were disappointed to find out that the office had let go of half of their staff. The new manager of the office is the most rudest person i have ever spoke with. A few months ago she refused to let my mother see dr because she had been 10 mins late after the walk in time. Unbelievable! there was nobody in the waiting room at the time. All she kept saying was if it was an emergency my mother should have called first thing in the morning instead of waiting till 3:10 to walk in. I didnt even bother to wait for an appointment i had to take my mother straight to urgent care. I have been in this office on multiple occasions when the doctor is angry. I have witnessed him yell at the top of his lungs, cuss and I think he may have even tossed a chart in the air. My mother had came in to get a blood test which dr himself had told us doesn’t require a co pay but the office manager insisted that we had to see dr before we can get a blood test. he saw us for less than 5 mins before having one of his older nurses fish for my mothers veins to draw blood, the nurse had poked my mother in both of her arms and hands before finally being able to do it and than blamed it on my mothers veins. The old nurse never had a problem getting my mothers vein so I found that difficult to believe. Just recently the office had called me asking to have my mother come in to go over some blood test and other lab reports, the lab reports were from over a month and a half ago. I asked the nurse if they can mail them to me instead she said no because they didn’t have a stamp, I explained it was going to be difficult to get a day off at work because we had been busy, I asked if there was a serious issue with the labs and the nurse told me she didn’t know dr just wanted me to come in. we go into the office and the new front lady has the lowest voice. i had to lean in to hear her, and i guess that made the manager mad so she repeated what the receptionist said in such a rude manor. They asked for a copay which I didn’t understand why, when they were the ones who asked us to return. I had to pay another $ 40 co pay just to review some old labs. we waited 30mins to be called. I also noticed the nurse that takes us in and who usually calls me to explain the results is no longer working in the office. so that explained the month late notice. the nurse who took my mom in the room had no idea how to respond to any of my questions she responded with «i dont know». we waited in the room for another 15mins just for the dr to come in and basically say «your cholesterol is higher than usual other than that everything is ok, dont worry just watch your diet» i couldnt believe I paid $ 40 to hear something a nurse could have told me over the phone. i think my mothers time with dr chen has finally come to an end. Everytime I come into the office before im even greated im asked for my mothers co payment, It seems like this office is only focused on collecting money. The staff is absolutely terrible and uneducated. As for the manager well she has made my decision to change my mothers doctor very easy. I would not recommend this office to anyone, it’s a horrible experience.

Due to my medical coverage, I haven’t seen Dr. Anthony Chen for over 8 years.
First of all, his staff was awful, don’t understand what is customer service. The receptionist called my insurance company to verify my coverage. I told her the preventive care is covered and no copayment is required when she asked for $ 60 copayment. She got mad at me for having her called the insurance twice. The purpose of my visit was annual checkup, she so stupid and not checking the appointment book and blamed on me for being an air head.
As far as Anthony Chen, I totally agree with Nancy M review on 1÷20÷2014. He is one of the most condescending, rude, mean, obnoxious, narcissistic and pretentious doctors I have ever met. He didn’t act like a doctor, he acted like I owe him money and he is doing me a favor by seeing me. All the questions that I asked, he answers was due to aging.
I am changing my family doctor immediately. No way I am giving any business to Dr. Anthony Chen.

I feel conflicted to write this review since I am considered the Duchess of this place. Unfortunately for me I come here quite often because I get sick a lot. Dr. Chen is one of the most condescending, rude, mean, obnoxious, narcissistic and pretentious doctors I have ever met. Both my mom and I have been seeing him for the past four years. I do not mean to sound like an like ingrate, I am grateful for the times that he has been helpful to my mother and I in our times of need when we have been sick and needed help. However there have been other times when we have really needed his help and he has turned his shoulder on us and not only that he has been incredibly rude and mean about it such as filling our medication and misdiagnosing our symptoms or as I like to refer to it pushing us to Dr. to Dr. to avoid treating us. Most of the staff is also very incompetent in helping me, I have called him numerous times to pass messages to the doctor in regards to my symptoms however they’ll call me back on an unrelated matter. I understand that this neighborhood is predominantly Asian however it is becoming a melting pot of other ethnicities, however predominately of the staff is Asian and aren’t fully fluent in English I do believe a language barrier is perhaps the issue here and is difficult to communicate which makes it very frustrating. However most of them are morons. I’ve been yelled at by him, he has stormed off from the consultation room leaving me behind and left me and my mom without medication arguing he never prescribed them when certain I have the proof from my medication bottle and pharmacy bottle. I come in sometimes twice for the same reason and nothing gets resolve, my copayment just wasted. I could go on and on about him but rather. Just make a complaint about him to the insurance company and get another dr. He sure seems to enjoy the pharm reps. After today rude and awful experience, I will be seeking my services elsewhere. Thank you to Dr. Chen and the staff for the «good» past four years of service.

Dr. Chen spends time and genuinely seems concerned during each office visit. He is never rushed and even takes the time to chat about other things happening in your life that might be playing a role in whatever is bothering you. This is the most we can hope for from a good doctor. His pleasant demeanor is a definite plus as well. If you’re searching for a new family doc, worth giving Dr. Chen a close look.

What an arrogant, uncaring an aggressive doctor!
Dr. Chen was my mom’s family physician. Yesterday I brought her to see him because my mom has severe insomnia lately and always feel cold. The doctor does not know what’s going on, so I asked if it could be the medication and if she needs to be on all those medications. Dr. Chen has been prescribing many medications from cholesterol to High blood pressure to osteopprosis and so on, in heavy dosages. I asked if she really need such a heavy dosage. He replied: «Are you a doctor?» That means, I better shut up if I am not a doctor. Horrible bed side manner. My moms cholesterol and blood pressure was suppressed down so low that it went out of the normal range based on her blood test in August 2011. He is not improving the quality of care of patient, he just look at numbers.
«The staff, the medical assistant and the receptionist are nice though»
Stay away from this doctor!

Dr. Chen has been my doctor since I was a baby. Well his wife was my doctor first and then him. As the other Unilocal review said he is very personal unlike doctors who really don’t care about you as a person. He even makes it a point to write down your milestones in your chart like where you go to college. He’s also very honest, when he is concerned about your health he’ll tell you even though sometimes in the back of your mind you think it’s not a big deal. His staff are also very kind. If you need anything talk to Lusin. She is very helpful and can answer a lot of questions.

A great doc!
Dr. Chen genuinely cares, unlike all the other MD’s I’ve had in the past, who made me feel like more of an hindrance to their schedule than a patient who was in good hands.
The greatest attribute Dr. Chen has is his character. Replacing the typical drab, monotonous routine of seeing a physician is instead a visit that is quite socially rewarding: it’s all business, don’t get me wrong, but it’s done so in a manner that feels like one is confiding with a friend about a problem.
I actually look forward to the visits (I don’t get sick but I go in for physicals and random blood tests for things that may come up in my mind such as testosterone levels) when I need to, but like he says before I leave the office, «I hope to not see you for a long time!»