Running Co

I was fitted for a pair of asics running shoes. They were quite expensive but I thought if they said they would work for my feet I would do it. Fast forward two months later, I am not running due to plantar fasciitis. I believe this store fit me incorectly, my podiatrist even said the same. I called to see if they could help me, maybe make exchange and of course no. Terrible fitters and terrible customer service. They always want to sell too big size and they jam super feet down your throat. I will never shop there again and will tell everyone to stay away.
0 Stars really but I had to put one star this place is the worst

LOVE this running store because they fixed my blisters problem. I had been previously fitted for brooks adrenaline gts running shoes by a different running store and had been wearing them for years. During all that time I had been experiencing blisters during my half marathon races (only on race day) until I started having them while training last year. I came here on afternoon before my yoga class in haddonfield and told the nice gentleman about my blister problem. He took a look at the shoes I was wearing and immediately realized the sole was too thick and was causing the issue. He found a different, lighter brooks shoe and had me try it on and I immediately felt the difference. Ever since then I don’t have issues with blisters on my long runs. This is the first running store that I felt like they really knew what they were doing and were giving advice based off what was best for me and not what would be the highest sale for them.

I needed a new pair of running shoes, so decided to swing by the Running company to see their selections.
The store offers all things running from running shoes, a massive sock selection, body reflective gear, you get the point‼
Purchased my 3^rd pair of Brooks running shoes from here and like the 2 times before, the staff was knowledgable, personable and didn’t try to oversell me on lots of other things. That I like.
The running shoes were comfortable, stylish and light weight. The stores carries various running shoes from, Sacouny, Nike, & more.
Highly recommend checking this place out & see what works for you…

Julie was so helpful to my husband and I. She was patient, asked lots of questions, and found me the perfect running shoes. Thanks so much!

I greatly appreciated the personal attention I received. This was my first visit here & I discovered I’ve been wearing the wrong shoe size for years! I’m so glad Mike helped me correct this issue before it got too bad. He even rewarded me with a discount! Loved my experience here; I’ll definitely be returning before my first half marathon!

Buyer beware: the store accepts no returns, even of unworn shoes. The full story:
I stopped by the store to buy a pair of Altra running shoes, but sadly the ones in my size were too small and the store didn’t have the next size up. The woman helping me then measured my foot and recommended another shoe, a Brooks Dyad. They didn’t have them in the size she measured, but she gave me the next size up. I was unsure of buying them without trying a pair in my actual size, but she ensured me that they fit well. I told her that I’d buy the shoes, but I planned to order online the original Altras I came for in my size, and return the Brooks to the store if the Altras fit better, and she said that wouldn’t be a problem.
I ordered the Altras in my size online, which fit perfectly. I also ordered the Brooks Dyads in my appropriate size, and they fit much better than the size I was sold at the store. The next day, my wife tried to return the Brooks (which I hand’t worn at all) to the store but the manager said they would not accept returns. When she asked if they could instead order the shoe in my proper size and exchange it, he refused to do that either. After much arguing, which was causing a scene in the store, he begrudgingly agreed to allow her to return the shoes.
I wasn’t trying to cheat the store by trying on shoes there then buying them for cheaper online. I went there with every intention to support the store and buy a pair of shoes, but I was forced to buy them online instead because the store didn’t have my size in stock or offer to order them. I paid the same price online as the store price. The sales associate had pushed on me whatever size she had in stock, rather than the size that my foot measured (though I will say she was otherwise very friendly, appeared to be knowledgable, and was very helpful). Sorry, but when paying $ 120 for a pair of shoes, I want them to be the right size, not just what the store happens to have in stock.
I will never shop there again
P. S. We also bought my daughter a pair of shoes there that day. Though we saw them cheaper online, we didn’t try to return them. We were happy to pay full price for the help they gave in fitting my daughter’s shoes.

Hello, This issue occurred at the Running Company of Haddonfield store on April 3. My complaint is directed at the employee named TJ and indirectly at the other gentleman who may be the Owner or Manager (name unknown). First, some context: I have been a loyal customer for the past 2 years. Their records will indicate that I have purchased at least 3 top tier running shoes from you. The total revenue for your company should be at least $ 400.00. I go to the Haddonfield store because of its proximity, selection of running shoes, and, prior to yesterday’s incident, superior customer service. After entering, I was greeted by TJ. I stated that I am looking to try on some running shoes. I stated that I purchased my current running shoes (NIKE VOMERO9) from you and would like to try some shoes for comparison. TJ was courteous and professional at this time. He returned with the 3 pairs. When he returned, I told him, out of respect and to be upfront with him, that I may have a unique opportunity for at least a $ 50.00 discount at another running shoe store and that I may take advantage of it. I was telling him this as he was about to hand me the first shoe to try on. When I told him, he pulled the shoe back and said «I will not help you». He refused to allow me to try on any shoes. He then became very unprofessional and, frankly, he humiliated me in front of about 5 – 6 other customers, two of whom were sitting right next to me. He said, «I am sorry», and I stated because of his nasty tone, «You’re not sorry», and he replied, «You are right, I am not sorry». I was completely taken aback by such egregious, unprofessional behavior. Now, let me emphasize that I completely understand that the company needs to generate revenue to be successful. I GET IT! However, his shortsightedness and rude behavior has resulted in their loss of my business forever.
For a reputable business, an act of such egregious employee conduct toward a customer should never happen or be tolerated. The shortsightedness, egocentricity and apparent desperation to SELL at the exclusion of all else is ultimately counterproductive. To prove my point, let’s walk through this logically: There was a good probability, that for this one particular time, The Running Company of Haddonfield, was not going to get my business. Considering that the average cost of the shoes that I have purchased was $ 130.00, they would not get that revenue from me on that particular day. However, if TJ had been more consultative and professional, I most definitely would come back every 6 months and spend about $ 130.00, or $ 260.00 per year for the foreseeable future. Now, as a result of TJ’s pitiable behavior, not only will The Running Company of Haddonfield not get the $ 130.00 from me on April 3, but you will also not get $ 260/​year. TJ has a lot to learn!!!

Great local running place. A lot of the prices are on par with amazon. The one real benefit I get from this store is that the workers are all runners and can give you really good advice on equipment and running.

Hesitant to go back to any Running Company after somewhat snarky staff at the Moorestown location who I felt didn’t take me seriously because I’m a novice runner, I decided that rather than eat the $ 150+ I spent on ill-​fitting new kicks, I’d try to exchange at a different location. Luckily, I had a much better experience at Haddonfield Running Co.
Though somewhat busy when I arrived, I was able to meet with someone within a few minutes. He watched me walk, checked my feet, asked me what I didn’t like about my previous pair of sneakers, and then brought out 3 pairs for me to try. I know that if none of them had worked for me, he’d have brought out a bunch more (I tried on probably 8 or 9 at Moorestown), but I found one within that three that felt great. I wore them out of the store (my favorite thing to do ever!) and have logged about 50 miles since.
I’ve heard that sneakers in running stores cost way more than they do elsewhere. I never did a price check for the pair I bought, but they fit perfectly and I liked the customer service I received at Haddonfield RC versus what I’d get at a bigger sporting goods store. I’ll definitely go back when I’m ready to replace.

What a fun store, especially for this newbie runner who cannot seem to commit to a regular running regiment.
The store is always clean and the service is always knowledgable and helpful without being pretentious or arrogant. I have not used their fitting service, but only because I don’t consider myself a hardcore runner. Given that I am running more, it might be time to go in and let them do their thing.

I am making the transition from running on the tread to asphalt and from this obtained a shin splint injury. I went to the Haddonfield Running Company and talked to Mike, who was very helpful. He reviewed the tread wear on my sneakers and came to the conclusion and feels very confident that I needed inserts. The team is always so knowledgeable and helpful!

Love this place! I went there yesterday for a new pair of running shoes– not only did I get the perfect pair, but I also got some useful training tips and some ideas on nearby hills to add to my workouts. Sure, you’ll pay full price for the shoes, but to me, it’s an investment worth making.
They do group runs every Wednesday at 6:30 — all paces welcome — I’m hoping to make it there soon.

Long story short I get really bad shin splints when I run and have so for over the past 4 years. I was told about this place by a friend at work and decided to stop by here to check it out. One of the staff members had me roll up my jeans, take off my shoes and walk around a little. He then checked my feet out a little more and discovered my left arch was crushed in a little, from a previous injury. He did some more measurements and got a few different shoes from the back for me to check out. I tried them all on and walked around and finally found a shoe that I loved! I can FINALLY run and my shin splints are nearly gone. I highly recommend this place and the outstanding staff, ps they also have a Military Discount, which adds another star in my book!

Great selection of shoes and a very knowledgable and friendly staff. I’ve shopped here since high school and would never get my shoes anywhere else. Love the atmosphere of the Wednesday night runs too, always very a welcoming crowd. Would recommend this store to any runner or walker looking for the right fit for their footwear!

Can’t say enough about the staff. They take the time to find out about your running experience, past injuries, goals, shape of your foot, wear on your existing sneakers and then they provide you with options. Their enthusiasm for running is obvious and they are positive, attentive people.
I was curious if the superior service I received was incorporated into the price via a premium. I went home and compared the price that I paid in Haddonfield to the identical shoes available at Zappos. Guess what… identical price.
Why settle for great customer service on the phone when you can get great customer service from a living, breathing runner in the store? I wish more retail shops had the attitude that Haddonfield Running Company has.

If you are a runner, you HAVE to get professionally fitted for your running shoes. Dave and his staff are all very well trained in the biomechanics of running and know their products. When you go in for a fitting, you will be given a thorough «exam.» I’ve been fitted for a few different pairs, and each time Dave (or one of his staff) will look at my feet, both weigh-​bearing and non-​weight-​bearing, and watch me walk to observe my gait, pronation, etc., listen to any problems I’ve been having, and then recommend a variety of shoes to fit my particular «issues.»
The first time I was ever there, the guy who helped me brought out about 10 different pairs for me to try on! They encourage you to try each pair, walk aroudn the store, and even jog down the block to get the true feel of the shoe. They know their product.
They will spend their time with you to find the right fit for you, and make recommendations regarding orthotics if necessary (I don’t need them, but the store does carry a variety of them and will custom cut them to your shoe). And while I’ve never returned a pair of shoes, they do offer a 14 day trial period with their running shoes.
HRC also carries all of the running gear you’ll ever need. Although I usually buy my tech shirts at Target or Dicks on sale (because they get gross and don’t have as long a life span anyway), anything where I truly care about the quality (shorts, compression pants, jackets) I’ll get at HRC. They carry only the top-​of-​the-​line products, so yes, things can be pricey, but if it is quality you are looking for, you get what you pay for. The new store (recently moved to a much bigger and nicer location across the street) is also now carrying triathlon gear, which this future triathlete has been eyeing up. HRC is also your place to get any other gear or nutritional needs you may need, such as belts, night gear, hydration belts, and Gu.
Also, if you are a South Jersey Athletic Club member, Dave gives you a 10% discount on your purchases. Big SCORE, since good running shoes are not cheap.

This location is getting ready to move across the way, bigger location. I was referred here to get my Five Fingers Shoes, for my work outs. Able to get them, the gentleman was very nice to hold them, would of til Wednes, but I was able to get them today. I ran over there, during lunch, they are having a moving sale, so lots of items are 20−30% off. Good service, & hopefully when they move, carry more items. Will I go back, probably.

Great crew and very well informed. They watch you walk and determine which shows are best for you. Where your current running shoes when going in. They will look for the wear and tear on your current shoes to appropriately suggest a new shoe. The prices are spot on. I have compared against online retailers after buying and there was no mark up. Also, check their website for all sorts of local races taking place!

Dave and crew do a great job, there is no where else to buy running gear