Hamilton Building Supply

As a remodeling contractor I’ve been dealing with Hamilton Supply for many years. They are very knowledgeable of the products they sell and offer prompt delivery. Most of the top contractors in Mercer County deal with Hamilton Supply.

We started working with Hamilton Building Supply in January of this year on cabinets for our kitchen remodel. At the same time, as we understand it, they laid off 2 of their 3 designers. The one we ended up working with was so overworked, that she was never able to give adequate attention to our design. As a result, we lost several weeks in delays and had to continually go over details again about our appliances, measurements, etc., which she was challenged to keep straight. At one point, we complained to the President, Keith Coleman, who got back to us in a voice message putting the cause for delay on us! I also filed a complaint with the BBB at that time, looking for an apology, and a discount; neither of which came. So, the cabinets didn’t arrive till the 2^nd week of August! And, the problems continued. There were missing parts — no island trim pieces, no scribe pieces for cabinet ends, they came with oil rubbed bronze hinges, when we ordered concealed hinges — which Hamilton ended up replacing at my home over 4 nights, dispatching 2 guys to replace all the hinges, while we went out to dinner, since we had no kitchen, and, the cabinet over the stove was too big — because of the designers faulty measurements, and had to be rushed ordered to finish the kitchen; causing another week’s delay. We complained again directly to Keith Coleman, this time getting him on the phone. He claimed to not be familiar with our order! — after spending $ 1,000 in labor replacing all our hinges. This was while we were demanding speedy turnaround on the new upper cabinet for over the stove. He promised to call back to let us know what they were doing to satisfy us, but, he never did. We’ve done considerable business with this company over the years, but, after this experience, never again. Be forewarned if you plan on working with this company.

Hardware store with big selection of building supplies. They also carry grade A lumber. Hundreds of moldings to select from. Windows, doors, you name it they carry it. Prices higher then your Home Depot but the products which they carry are of a higher quality. Delivery available.