I’m a mechanical engineer specializing in building automobiles and repairing them. I barely use shops, for me the only services I need are tire replacement front end alignments and exhaust repair. Mainly because I don’t have the machines that specialize in those categories. So after I replaced the steering and suspension components on the front of my FORD van I needed an alignment. I used this shop previously to weld a new muffler on and the price was reasonable with a warranty. So I came back. They did the alignment and got it close. But for me close isn’t good enough so I returned to tell them that and have them re-align my front end. It’s an easy job, probably the easiest job to perform in a shop. The guy responds to me saying I’m not going to realign your van because I won’t warranty your van because the wheels are chrome. They screw up my alignment and REFUSE to re do it. Won’t even discount charge. NOPETHEYWANTFULLPRICETORE-DO A REPAIRTHEYSCREWEDUP. Bottom line. And the weld job they did on my shocks is sub par big time. They didn’t even weld what I told them to weld. Even though I had it set up the way I wanted. All they had to do was weld a spot. The muffler job they did was just ok. It started getting loud and I brought it in for the 3rd visit. He tells me my Cadillacic converter is leaking because of rust and I’d need a new clamp hardware set. Charge? He wanted to replace the cat and hardware 400 $ he says. I said no. Then I repaired it myself with two nuts that costed 3 $. And there’s no leak in the converter. BUYERBEWARE.
David E.
Place rating: 1 Hammond, IN
Well I previously… yesterday in fact had rated them 5 stars. This place previoulsy had done a good job on replacing my breaks and I went back yesterday because my brakes had again gotten to the point where they needed to be replaced… I really hate to give them one star now but they COULDOFKILLEDMEANDSOMEONEELSE. The MECHANICDID A FRONTBRAKEJOBONMYCARANDHEFORGOTTOTIGHTENUPTHELUGNUTSANDHESENTMEONMYWAY. I WASTOTALLYDOING70MPHWITHLOOSELUGNUTS! I COULDOFENDEDUPDEAD. LUCKYFORMETHEWHEELDIDNTFALLOFF… ITALMOSTDID… THREELUGNUTSGONEANDSOMESERIOUSWOBBELINGINTHESTEERINGWHEELFORCEDMETOPULLOVERLUCKYITWASINFRONTOF A TIREANDMUFFLERSHOP… THATPLACETIGHTENMYLUGNUTSFORFREE! I WENTBACKTOTHEBRAKESHOP I PREVIOUSLYWENTTOLETTHEMKNOWTHEYCOULDOFBLOODYKILLEDSOMEONE! THEYREPLACEDMYLUGNUTSAND I DONTKNOWWHATELSE… THEYHADMYCARBEINGEXAMINEDFORABOUTANHOUR… ANDHETRIEDTOLIEANDSAYHETORQUEDTHEM. I SAIDNOYOUDIDNTIFYOUHADTORQUEDTHEMWHEREAREMYTHREEMISSINGLUGNUTS… WHYDIDMYTIREALMOSTFALLOFF? HESAIDNOTHING… HEREPLACEDMYLUGNUTS… ANYONECANMAKE A MISTAKEBUTITCOSTSOMEONETHERELIFE… THATS A HELLOF A MISTAKE.