Audio Video Experience Inc

I am a homeowner in Andover, MA who used Audio Video Experience to install a complete home theatre. I had existing sound equipment and purchased a 65″ Samsung tv, and the Control4 integrated and computerized control system.
The experience with this company was excellent, from the purchase, through the installation and continuing with the support.
John S visited my home to assess the room and equipment and made very appropriate suggestions regarding the equipment I should consider. John has continued to be adept at arranging my support visits.
Their installer/​technicians, Frank and Scott were extremely knowledgeable. Frank is a brilliant problem solver and computer whiz and was able to troubleshoot and solve some issues that were daunting to me. They were extremely responsive and would always offer their support in a quick, timely fashion. In addition they were respectful of my home and trustworthy and always left my house exactly as they found it.
I would give Audio Video Experience the highest possible rating and endorsement.

I found Audio Video Experience, through HomeAdvisor and based on the reviews here, reached out to them. I had a very pleasant phone conversation with Zach, which followed with an appointment for free-​consultation. Zach came by, assessed the situation, and we bounced around ideas back and forth in emails and came to a GREAT solution to create the cinematic experience I was looking for in my new home theater.
The installers were extremely courteous, professional, and efficient, Frank was very patient in teaching us how to use the system and program the controls.
Andy and his team provided feedback and suggestion based on what’s best for you. Help you choose the right audio and visual equipment, wiring and furnishings. I absolutely admire how much dedication these guys put into their business and it shows.
I couldn’t be happier with my finished setup, as I can kick back, relax, and watch the big game and movies. Zach went out of his way to help me with some odd requests, such as where to get the carpet, drapes.
I’ll continue to use Audio Video Experience going forward when I need service for my home, and passing along this experience to all my friends and family.
Thank you guys don’t ever lose that passion you have about your trade, and about delivering the best possible experience you’re capable of.

I hired Audio Video Experience to convert the downstairs room of my split level house into a home theater.
Originally, I had asked them about wiring some in-​wall speakers to my upstairs room. Andy, the owner of the company, came out and gave me a free quote for the job. He then suggested I come to their showroom to hear the various speaker options.
He offered to show me a short movie in their theater as well, and I immediately thought I wanted the same thing in my house!
Andy was great to work with on what would work best in the room. He was always willing to exchange emails or talk on the phone for however long it took to make sure I was comfortable with the decisions we made for the room. Andy made some excellent suggestions for laying out the room as well. He really knows his stuff.
The actual installation itself was nearly flawless, and of high quality. All of the people we worked with at the company were very friendly too. When we had a small issue with the project bouncing when people walked on the floor above, they didn’t hesitate to spend time coming back out and adjusting the mount.
The cost for the whole project was a bit more expensive than other quotes I had gotten, but I got a very good impression that AV Experience would do a clean, professional job on the project — and they did.