VIP Nails & Spa

This location is now called Glamour Nails & spa… they are amazing and everyone is friendly. I appreciate the fact they waited for me even though they were closing in 10 minutes. AWESOME CUSTOMER SERVICE!!! I’ve been here twice and have been happy both times :-)

They are rude, dirty, over priced, and if you ask to have something corrected… all of a sudden the price goes up. Don’t waste your time.

Save yourself and don’t visit this salon. First I was seated with the lady that checked me on and then I was asked to move seats AFTER she began and my technician was changed as well when another customer came in. The first Lady didn’t ask what I wanted and just started cutting my nails really short. The second lady asked but then failed to file them so they were smooth so they were jagged from where they cut them. To top it all off… she grabbed a DIRTY filing square to smooth the tops of my nails. So not only did the service suck, they used a nasty used filing square on me. This place needs to be inspected. I’m wondering if their utensils were even sanitized between uses.

BE AWARE. There are no prices posted ANYWHERE! Ask ahead of time. Paid $ 25 for a BASIC French tip acrylic FILL. No design or anything special. Couldn’t exactly «return» the nails, had to pay but was shocked at the price. Normally this type of service is no more than $ 15 – 18. Started chipping off in a week. Unfriendly staff. Won’t be back.

I received average customer service for a nail take off and new set tonight. The greeter tech started my take off promptly, however I felt the female nail tech was much too comfortable with filing/​buffing my nails.
I requested that she slow down due to the sensitivity of my nails. I was very vocal from the start about the matter. I chosen a pre-​designed nail tip. For some reason the tips gave her trouble therefore more glue was applied hence leaving my fingerprints smeared with dried glue. With that being said, she was somewhat patient but still seemed rushed. The service began at 630p and by 8p I was all done, which is when the shop cIoses. I will return tomorrow for her to thicken the acrylic otherwise my tips will not make it past weekend. I often use my nails as tools. :) By the one, one my tips is crooked.

Ok… I never give bad reviews because I always give people the benefit of the doubt. This place really pushed me too far. All I wanted was simple acrylic nails with pearl tips. I couldn’t believe the absolute catastrophe the girl left me with at the end! I do my own acrylic nails when I have time but this girl was truly amateur. I told them it was important to have them perfect because of a business event I had to attend to in just a couple days. If it weren’t for this crucial event, I would have done them myself but left it to this amateur to do my nails. She couldn’t get the acrylic to spread on my nail evenly nor could she prevent the unevenness of it. Also, I don’t do gel because I get an allergic reaction so I have to opt out for the old school buff. She left them so jagged that its was impossible to go over with the buffer. I am so disappointed. I don’t recommend anyone to go here.
Oh and when I went back just an hour after being criticized by my coworkers, the ‘main’ lady on staff was the one that had to fix them. Another girl came in and said that she needed her eyebrows waxed. She clearly only wanted the ‘main’ lady to do her eyebrows because «everyone else messed up [her] eyebrows before.» I wish she would’ve come in 3 hrs before when I first got my nails done so I didn’t waste any time with this other girl.
This place needs to be inspected as well. Everyone there seemed to have a cold and didn’t use tissues nor hand sanitizer to prevent contamination.
I am just truly disgusted by this place.

Went in for a full set. The girl working on my nails couldn’t get the nails to stay on, filed straight through my nail to the skin underneath and cut the skin on my fingers several times with the nail file. The others just sat and watched her butcher my hands and didn’t bother to help until I called them out on it. Also, communication is difficult bc they don’t speak but minimal English. So telling them something hurts or to stop something doesn’t make sense to them! I will never return to this salon. && if I get an infection from one of the cuts, I’ll be sure to start a claim. RIDICULOUS.

I give VIP two stars ONLY because a previous experience wasn’t bad. HOWEVER!
I went Saturday afternoon to get a deluxe pedi because it had been awhile and my feet needed some attention. First off I stood at the counter for 10 minutes watching the three workers in the back continue with their pedis. Eventually one of the workers saw me after another customer walked to the manicure station. They sat me in a chair and filled up the water and said they would be right with me.
AN HOUR LATER AS MY FEET SAT IN COLD WATER I HAD FINALLY HAD ENOUGH!
I dried my feet, put on my shoes, and walked out. On the way out, no one even bothered to address me or apologize for the inconvienance. If they knew it was going to be a wait they could have informed me. I am an incredibly patient person and I had my iPad to distract me while I waited, so to be patient enough to wait an hour??? Yes, I feel this place has declined to the point that only regular customers who tip well will ever see any decent service. As a previous poster stated, the owner is a perv as well.

There wasn’t a wait when I arrived and was seated immediately. I didn’t catch the name of the gentleman doing my nails but he was very polite and and made for friendly conversation, which was good because my nails took a little over an hour to do and I was very bored. The lady working the front counter wasn’t very friendly and I felt like she had an attitude. The cleanliness was good, it didn’t smell bad, and the manicure tools came out of a package so I think they sanitize their tools after each customer. My problems came with the actual manicure. I was cut twice while being filed and the second time I bled. It’s been a week and the nails are still on but I still have a scab on my finger from the cut. A lot of the nails came out lumpy (he applied the mineral gel unevenly and there are still lumps even after he filed them) and for $ 50 I feel like he should have done a better job. I had to tell him to keep cutting back the tips because he left them at different lengths and I had to say this so many times that I felt like I was being a bother. The selection of gel polish is very good, though. I just had to keep removing my hand from the curing light thing and replacing it every minute, literally, because the light kept going out. I found that annoying as well. I don’t think I’ll be going back there. My manicure didn’t come out as good as it should have for $ 50.
Caveat: I had my nails done on 1 March 2014, it’s now 19 March 2014 and they’re still on. I bumped it up to 3 stars (from 2) because of the longevity of the manicure. I will go back again but will just make sure that he takes extra time to file out the lumps and to not cut my fingers.

Just moved to the area so I’m looking for all the basics a girl needs :)
The staff was so friendly & listened to what I was looking for before they went over their services. Very attentive to detail. Thank you

I went in here for an eyebrow wax a few weeks ago and I’m not exaggerating when I say it was my worst waxing nightmare come true. She made my left one so thin, it was barely there, and my right one thicker and uneven.

This place is horrible!!! They have high school girls doing pedicures and manicures! The owner is a arrogant person and likes to sexually harass his customers! He is rude to his employees and is very pushy! Will be talking with lawyer on Monday!!!

wandered in here by mistake. Not bad but not great either. I had a pedicure and basic manicure done. The girl i had was ok. she didn’t make small talk which was fine by me. However I didn’t get the sense of customer service with all the other employees in general. The girl at the front desk wasn’t rude but she had the I couldn’t care less attitude. Not sure if i’ll return.

One of the better pedicures I have had.
This is place is very clean and surprisingly didn’t reek of nail polish remover like some others tend to. I am on my feet for the majority of my days with very much physical activity so I need to take good hygienic care of them and this place did a great job in every way of getting them to feeling better with the deluxe pedicure.
For 30 dollars the pedicure lasted quite a while with a soaking and all the other basics you would expect. The massage, paraffin wax, scrub and hot towels set it apart from all others though.
There is also free drinks they offer from water to wine.