I wrote amount this place a month ago, however I just sat in the Drive Thru FOR10SOLIDMINUTES and absolutely NO movement. The owner of this franchise needs to sell it to someone that’s remotely competent because this seems to be the theme there. There were 17 cars in front of me and they managed to move NOONE in 10 minutes. I couldn’t go in because I had went barefoot. How hard is it to collect funds and hand someone food. I worked at McDonald’s when I was a teenager and even when we were slammed or issues would arise we knew you have a 2 minute window from placing your order to food pickup. I’ve also managed before, if you have these type of issues constantly then the issue is you and not because you’re busy. I know 2 people that worked there and moved over to Dukin’ Donuts and they say it’s night and day regarding competence and management. Seriously, how are you this incompetent?! It doesn’t even deserve a star but it won’t let me do zero.
Brittany A.
Place rating: 1 Harrisburg, NC
My order is always wrong when I finally get it. They are also out of the most popular items(i.e. the multiple times they had no soda???) You would think McDonalds is McDonalds, don’t have high expectations but I expect to have some basic things in place.
E O.
Place rating: 1 Charlotte, NC
We have small kids and this is the worst McD by far. We go by this one from time to time and kids want to go but this one is horrible. Obviously the ownership is cheap and trying to squeeze every penny of profit they can out. Ketchup is always out, tea is empty, items missing from the order every time. The Taco Bell and Zaxby are 100 times better. Avoid this one.
B R.
Place rating: 1 Harrisburg, NC
This has been one of the worst managed McDonalds I know of. Through many visits over the years I have been extremely disappointed over and over. They often get orders wrong, don’t have certain menu items in stock, poor good quality. Went there today thru the drive thru and they came over the intercom and said the drive thru is closed and you will need to come inside to place your order. This is just one of many issues they have. They truly do not represent what McDonalds is about.
Wendy P.
Place rating: 1 Charlotte, NC
McDonald’s is McDonald’s but this one seriously should be de-arched. Who regularly runs out of Diet Coke? This place. Ice cream machine is typically broken. The only time you might get food at proper temperature is if it’s slammed busy… if you have time to wait. Order accuracy is hit and miss, & mostly miss. Poorly managed. Skip this place & go to Hardee’s or Highway 55 for burgers and grease.
L. L.
Place rating: 1 Concord, NC
Pretty awful. It was just before noon and I ordered the«premium» chicken sandwich. It was like this sandwich had been made yesterday. Sincerely, it was so horrible– the cheese was opaque– like it had been sitting there for hours and hours. The chicken was dried out and over cooked(or just old?). The mayo was starting to turn yellow. The lettuce was old and dried out. I was shocked. I know you could say«what would you expect from McDonald’s», but this was truly awful. Trust me… go somewhere else. Yuck.
James B.
Place rating: 2 University City, Charlotte, NC
McDonald’s is McDonalds right? Usually when I go here its to be in and out since I’m usually on a lunch break this place is RARELY not packed. They are always busy nonstop its crazy. The parking lot is so small that its a fight at times just to be able to get into the place. From my understanding this is an individually own place and not fully connected to the normal franchises. So if there is ever and issue you’ve got to actually contact the manager at the store to get the issues fixed. Either way I stopped today to get some McNuggets and the golden arch fries. It sucks knowing that by the time I get the food and drive literally across the street that as soon as I bite into my nuggets they have been cooked so long and sat for so long that they are like a rock. It was like chewing rubber trying to eat the nuggets. The fries were all soggy and cold def a waste of money trying to get food here. But the Coke was good go figure. If you are wanting McDonald’s go stop at another one because this one will just be one big upset.
Michelle B.
Place rating: 3 Charlotte, NC
McDonalds is McDonalds is McDonalds. I stopped by this location on my way to an occasion in Concord. The little one had a 4-piece nugget meal and the fries were hot. After sampling her fries, I was prompted to go back and get a cheeseburger and fries. Unfortunately, my fries were not as hot and they were on the burnt side. The second time up, I did not hit them at the right time! Oh well… the restaurant is one of the newer models and had a good flow of people inside and at the drive-through. The only fault was that I noticed there were a few flies in the window sill but thankfully they did not come near our table.