Noodles & Company

We have been going here for some time now and I really hate to write a bad review about this place because I really do like it here, but I have noticed they seem be skimping on the meat in the dishes. I love the concept and the décor is nice for the type of restaraunt it is. The owner, we have talked to on a number of occasions and he seems like a really good guy. I always get the Thai Hot Pot and it seems like every time I get it, it has less chicken and beef. Tonight I got it and I was hard pressed to find any chicken or beef in it at all. Ordinarily I’d recomend, put a little more meat in the dish and charge an extra buck for the dish, but the dish is already priced at $ 8.49, and I’m thinking, for that price you could put a reasonable amount of meat in it. I really want to like this place, so I am hoping the owner reads this and takes it to heart as a friendly, constructive criticism.
Steve

Freshly-​made custom-​ordered food at a good price. I’m allergic to carrots. No problem. Not only did they omit the carrots from my bowl, they asked if I wanted to substitute something else and I picked onion. The hot food was hot, the salad was crisp, they have Izze drinks, so this belly is happy. I ordered the pad Thai with chicken and the review lost a star because my bowl came out with no chicken. They quickly corrected this however but there are no half stars, so…

Noodles and Co is also owned by the same people who brought us the widely popular Chipotle.
The focus at Noodles and Co is a build a pasta dish bar — there’s macaroni and cheese, a few Italian inspired dishes and a lot of thai offerings. My fiancé, who loves Asian, loved his thai hot pot and the restaurant overall. Separate containers for recyclables and attention to organics to a similar ambiance make the connection that Noodles and Co hasn’t strayed far from it’s sister, Chipotle.
Very nice concept that it’s a build your own pasta where you can add in whatever you want — meat, chicken, shrimp or tofu (all organic btw). It would be nice to see them come out with an eggless pasta dish. For eggless pasta dish, I believe rice noodles are used in the thai inspired dishes. Ask. There are gluten free options. Huge portions.
The service has been much more accommodating and friendly than Chipotle. I realize Chipotle prides itself on efficiency but I almost much prefer to come here out of the other.
Noodles & Co is reasonably priced too for what you are getting.

I’m always excited when I see a Noodles & Co. in my travels. I know I can usually get a quick, decent meal in a casual setting that isn’t fast food and isn’t a full service restaurant. Placed an order for dine in, sit down, place my number on the table. I wait and wait… and wait getting more annoyed while also writing a negative Unilocal review in my head :-)
Finally after about 20 minutes, the order runner asks what I am waiting for. He runs back to the line and talks with the other staff. The manager comes over with my side salad and apologizes sincerely and says my order disappeared because he remembers making it. He says my Pad Thai will be out in a minute. Delivers my order, apologizes again and hands me a coupon for a free entrée next time. I hate to demand free meals, discounts, etc. when someone f’s up, but kudos to this manager (I wish I got his name) for being proactive in a negative situation.

Nice atmosphere. I would prefer for a table outside. It’s a nice environment and ppl friendly (;

Had the pesto dish, pretty disappointing — very little flavor. Won’t get that again, nice atmosphere and cool décor, others in our party had good dishes, but mine was blah. I LOVE pesto & this was such a let down!

It’s been great every time. Fresh ingredients and quick service. Yum! I recommend the Pad Thai or the Pan Noodles. Can’t wait to try more!

Good stuff. Love the Pad Thai and the Japanese Pan Noodles. The mac and cheese was also really good. Haven’t been disappointed yet. Cooked fresh for you and not too heavy. Nice and clean, I stop whenever I can.

Not fast-​food, but they did serve our orders quickly. Pay at the counter, eat at a table of your choosing. Noodles Noodles Noodles is a little pricey, but the quality and quantity was very nice. 7 bucks for a small plate of noodles might seem high, but that plate filled me up.
Minus several «cool» points because this location used to be a Jiffy Lube. Come on Noodles Noodles Noodles corporate real estate people, just because you CAN buy a location doesn’t mean you SHOULD buy a location. Ask your PR people if you have questions.
Go for the noodles, stay for an oil change.

Not a fan. Flavorless compared to the more authentic (at least owned by foreigners) options for noodles.

This is a newly built Noodles & Company located northwest of Hersey Medical Center. We went for lunch but were running late so we ordered to go. Usually I would use their online to go app but this was a spur of the moment decision. Anyway, ordered the Japanese Pan Noodles and Garlic Bread, both items came out in 3 – 4 minutes which was awesome.
Very nice interior with outdoor seating. This location is going to succeed due to the quickness and awesome service.

After the completely lackluster and borderline inedible food my girlfriend and I just had here, we have vowed never to waste our time nor our money at a production line/​non-​independent restaurant again. I was expecting a bit more from a place with Noodles in their name. The staff were friendly folks but the food was icky, even by what seems to pass for local standards. If you’re a fan of paying good money for thrice-​cooked noodles, pre-​scrambled «eggs» and reheated meat from a microwavable pouch, this is the place for you!

Was excited to try this place but was very disappointed. The portions were insanely small for the price and the Thai noodles were the quality of the cup of noodle style you get at the grocery store. I think they could have made one of those in the back threw it on a plate and nobody would know the difference. Would never recommend this place to a friend.

I did a take-​out on a Friday evening. Ordered following dishes:
1) Penne Rosa with Parmesan crusted chicken — very good
2) Indonesian Peanut Sauté with Organic tofu — not as good as the Penne Rosa. It was little too dry for me
3) tomato basil bisque — excellent
4) Thai curry soup — ok (wish it was spicier)
5) Tres Les cake — loved it
I’m glad that Noodles and Company finally opened in Harrisburg.

Our first experience was a weeknight on the week they opened. Yes, it was crowded. There was even a large group celebrating a birthday, but we still found seating. The service was a little slow, but they were still working out the kinks of opening. Our food was delicious.
Today, at 2pm we ordered online for pickup and it was ready in 8 minutes. It took us longer to get there! DH said it was ready when he arrived. Our food was hot when it got home and it was so good we devoured it. DH ordered the Thai Hot Pot and I ordered the Penne Rosa with Parmesan encrusted chicken.
We love it and will go back. And recommend it to others.

steak stroganoff was good, I can make it better but it was good. little heavy on the parmesean cheese and could have used more bite (sour cream) but still was good, different.
The young ladies who took order, served the food etc were very pleasant and nice change of pace since you do not always get that at other fast food type places.
This is still fast food to me but a big step up from the burger/​chicken joints.
There is little seating area so take out seems to be popular. As I try more menu items I will adjust my review accordingly buy so far, good 4 stars.

Went here for lunch 11:30 Saturday morning… It was so packed with customers that people were standing up to eat. All the tables were taken. We had a toddler & infant along and decided to eat somewhere else rather than trying to wait for an open table. I suggest to wait a few weeks until it calms down if you have kids!
I can’t comment on the food, unfortunately, because we didn’t get to eat.
Note:
All meals come in small or large sizes and if you don’t specify, they will «upsell» you the large one without asking. This is probably OK I suppose, but I only wanted a small portion.

I was excited when I saw the signs go up, but disappointed when I went too soon. Although they weren’t open at the time, I returned the following week much to my satisfaction.
This place has a very diverse menu with excellent pricing. The portions are nice and the taste is superb. Now, before you scoff and say «well you only went one time» make sure you realize that I sampled 3 dishes while I was there and took another 2 home. Everything was good.
My only complaint would be the dining area. It felt a little cramped. Alas, I went on a Friday and business was booming.
I’ll definitely be frequenting here!

04/​17/​2015 UPDATE:
I have upgraded from 2 stars to 4 stars This is the first time back since my initial visit/​review.
ORDERING: again, placed an internet order — it was flawless and was ready when they said it would be. The only item of note here is that they are setup for two registers (one for pickup orders and one for walk-​ins but only one was in use so I did have to wait behind a person placing a walk-​in order, but it wasn’t busy so that wasn’t really a huge issue.
FOOD: My wife again got the pan noodles with chicken breast, and I got a sweet curry noodle dish with pork. This time, they were served in physically larger bowls and was considerably more food than the first time (both times, we ordered regulars) — my guess is the first time they messed up and gave us smalls when we ordered and paid for regulars. With the noodles and soup, we were both full afterwards. Both dishes were good — both could have used a bit more sauce as they were just a tad dry. They did not forget the chicken this time and the tai curry soup was once again delicious.
I still believe the prices are a bit high but not totally unreasonable.
I do intend to go back and try a few more dishes and based on the quality of those dishes may revise my rating once again
END OF UPDATE…
Now, I know this was their second day, so for some items in my review are unfair — HOWEVER, some of them could have been avoided I think with better management as they need to expect and mitigate issues based on early opening issues.
ORDERING:
1) Placed take out order via internet. System told us food would be ready at 5:19pm. We were not given our food until close to 6pm. This is TOTALLY unacceptable, even for second day of opening. The reason people place orders this way is because they are busy and don’t have time to wait. Again, unacceptable to wait that long. 5:30, even 5:40 would have been acceptable for second day opening, but not 6pm — 41 minutes after time promised.
FOOD: We got the regular sized buffalo mac and cheese (side of tai curry soup) and the regular sized Japanese pan noodles (with chicken add on). total bill just shy of $ 19. Very expensive considering the amount of food you get. $ 19 can be better spent at other places that don’t leave you still hungry. Even the expensive chipotle, $ 19 buys you more food. (and to those of you that say food isn’t about quantity not quality — that is true to a point, however to still be hungry after paying $ 19 isn’t something that should happen
On a positive note, the taste of all the food was pretty good.
1) They forgot to put the chicken on the Japanese pan noodles (we were charged) and it was even written on the lid — but no chicken. Maybe this is new employee training issue, so I’ll give them this one (although, makes me wonder about their quality control measures) — seems to be an issue that could have been avoided with proper management and procedures.
2) The amount of food in the Japanese noodle dish was very small. It barely filled the bowl ½ way. My wife was still hungry afterwards which nearly never happens. (granted, it was missing the chicken, but still, the chicken was extra — the base dish was still small). Not sure if this is normal or another employee training issue — however in reading reviews of other locations, I think this is normal
3) Buffalo Chicken Mac and Cheese — this dish filled about ½, or slightly above ½ of the bowl. For $ 8.50 expected more. It was quite tasty, but was a tad dry — in that it seemed to need more cheese. When you order mac and cheese, you expect to clearly be able to see alot of cheese — was not the case with this dish
4) Tai Curry Soup — This was the highlight of the meal — it was very very tasty. Unfortunately it was luke warm (trip from restaurant to home less then 4 minutes). I suspect it was poured into the bowl and sat a bit while the other dishes were getting ready. Fortunately, I simple fix for us in the microwave.
I was so excited when I first heard the announcement this restaurant was coming to our area. I will give them a second chance, perhaps early next year when they have a chance to settle down. Hoping that my second visit will be more positive.
Will update my review at that time

Service is subpar. Second day of opening is no excuse for poor service. Waited 30 minutes for takeout. Absurd.