I only stopped by this pharmacy because it’s close to my aunt’s job. Guess I should have read the reviews before I dropped a prescription off. Walked up to the pharmacy was ignored and left standing there. Carolyn, the lead pharmacy tech, was on the phone with some kind of tech support and saw me standing there twice. Instead of saying«sorry for the wait» or «I’ll be right with you», she just puts her hand out and looks at me while on the phone. She didn’t say hello or even put the person she was talking to on hold. She eventually hung up the phone while typing the information on the prescription into the computer… still no greeting or anything. She hands me the prescription saying, «fifteen minutes». I tell her that it’s going to pick it up later, and ask if she needs the insurance information. She proceeds to say«no, I don’t need it… It’s already in the system.» That’s very interesting because my cousin, who I was filling the prescription, has never ever been to a CVS pharmacy. Overall– bad experience… drive to the cvs in Broomall, it’s only 5 minutes away.
Janice T.
Place rating: 1 Havertown, PA
If you need a prescription filled, do not do it here. Unless you are getting something very common, they don’t stock it. They tell you they will order it, but then they forget. They promise it for one day then tell you that it was not ordered. They seem to think that it is not a problem to drive there day after day to try to get a prescription filled. «i’m sorry» is their mantra. The pharmacy staff is beyond frustrating.
Kelley B.
Place rating: 2 Havertown, PA
Worst pharmacy I’ve ever been to. Every single time I go it’s another problem. Long lines and not willing to help. Asia is the only one who takes a minute to help.
Steven B.
Place rating: 3 Orlando, FL
A man goes into a drugstore and asks the pharmacist if he can give him something for the hiccups. The pharmacist promptly reaches out and slaps the man’s face. «What did you do that for?» the man asks. «Well, you don’t have the hiccups anymore, do you?» The man says, «No, but my wife out in the car still does!» CVS is the largest pharmacy chain in the country and I’m fairly sure this would not happen here at this well run location. CVSs come is several configurations. Some have a drive-thru window. This one DOESNOT. That is a non-issue for me but others may find it convenient. Some properties are 24⁄7 but this one ISNOT. I’ve occasionally found that mildly annoying. Other than these two issues, it’s a fine place to do business. Their affinity card is called ExtraCare and I’ve often taken advantage of some great deals. They have a decent app for your smartphone. They are also one of the slowly increasing number of stores that accepts Google Wallet. If your phone supports it, it’s very cool. The store is generally neat and clean and well stocked. We have occasionally filled prescriptions here and they’ve done just fine. The lovely wife and I have visited dozens of times and will continue to do so. If I ever ask the pharmacist about hiccups, I’m going to stand far back from the counter!
Jennifer W.
Place rating: 2 Havertown, PA
About once a year I shop at this CVS if only because it is the most exasperating drug store to shop at. The aisles are narrow and the shelves are higher than usual — probably to compensate for the limited square footage at this location. This results in a claustrophobic sensation while strolling the aisles. Also, items that are unrelated are often found adjacent to each other — such as the selection of magic markers located next to the anti-fungal foot cream. There is invariably a line at the register and then when you finally think you’re home free in your car, you have to hope that you don’t end up in a rear-end collision. Trying to make a left into Eagle road? Not bloody likely during rush hour! If you must get to a CVS, the location on Westchester Pike is far superior on every metric.