Holiday Inn Express & Suites Los Angeles Airport Hawthorne

Great spot to have a relaxing and enjoy full nights rest. The staff is very accommodating and polite. Clean rooms and comfortable beds. The contanental breakfast was spectacular! I would highly recommended this to friends and family!

I stayed here with my family while my house was being fumigated for 2 days. The rooms are way too small. Not the best for kids at all. I felt like I had to keep my son quiet at all times. Also, this hotel and all hotels next to it, caters to a lot of people coming in through LAX for business, so it’s busy and booked for that reason. It’s also $ 50 for a parking pass if you have two cars. Hotel is clean, workers were polite. Free breakfast from 6:30 — 9:00 am, but I leave for work by 6:00 am, so I didn’t get to taste the hotel food. The food menu in the room is from an outside company and that food was actually really good. This hotel is good for people flying in for business only. But if you’re staying for any other reason, I suggest going south of Hawthorne further away from the airport. Like Ayres Hotel on Rosecrans. I did notice this hotel had shuttle buses to & from the airport.

It’s not that new anymore. Walls, floors, carpets, bathtub, all show signs of wear, stains, chipped paint. One bed was way too soft, and I have almost no cell phone service on the top floor.
When we checked in, the front desk clerk continued to have a long phone conversation, and did not acknowledge us standing there for over 5 minutes. When he finally got off the phone he was extremely terse with us and failed to apologize. He also told us to go to an entirely different stop for the shuttle in the morning than the driver told us, and also told us they did not need to call for the shuttle in the morning– again, the opposite of what the shuttle driver told us.
Essentially, their customer service is extremely poor and the hotel needs to be cleaned up– it looks beat and dirty.

This Holiday Inn is pretty much what one would expect from a property in this price range. It was clean, the staff was professional and the room was nice. It’s a bit of a trek to the «happenings» of Los Angeles, but hey… you must drive here, so with a car, you’ll be fine. I recommend it.

Terrific hotel, great prices and good treatment. We were there on 8÷16÷2015.
Especially attentive to service and incredibly nice was Karen, front desk associate.
Upgraded our room (very clean), and got 500 extra point in the reward program.

Just like every other holiday in express! Front desk staff was kind. Nearly uniform! But the breakfast time was so busy we had to grab and go up to the room. Good was the typical free breakfast. But the serving staff ladies at breakfast were awesome. So nice!!! So there is a bbq across the way that you can use but buy your own utensils the staff at the other hotel weren’t very welcoming on loaning out their tongs and spatula. The pool was medium size and only 5 feet great for kids. Towels and bathroom onsite. 4 stars only because I have stayed at holiday inns that have had filtered water and laundry available 24 hours the water in the workout room needed the filter changed and the laundry area needed updating

The hotel in and of itself wasn’t bad, the rooms spacious and the beds comfortable. Unfortunately that’s about it. The «free breakfast» was just plain nasty: leather like frozen omelets that had a slice of American cheese inside. and the sausage patties were like hockey pucks. The area surrounding hotel was scary. I’m sure if you are looking for hookers or heroin it would be perfect, but if not, never venture out of the room, especially after dark. While close to the 405, the con’s, both literally and figuratively, out weighed the pro’s.

Oh my God. I think this hotel takes being in a drought literally. I mean water trickles coming out of the shower. I have to let water drip onto my back so water’s able to flow down in order to wash my ass. I give it three stars because of a great staff. They let me stick around and park my car in the lot while my room was being readied. Rooms were very good and clean.

Very noisy place. We arrived around 1 am and the small lobby area was full of people talking loud ignoring the time and we were given a room just next to it. Shuttle service from airport was slow. The driver was making stops even when the car was already full. Otherwise, the front desk was at tentative and helpful.

I recently stayed here and was trying to think of something that went wrong with my stay. Nothing did!
The staff was great, the rooms cozy, breakfast was great, and the beds… the beds were so comfortable. I cut my finger and the front desk gave me a bandage and first aid ointment. Plus they had free cookies!
This hotel has a nice little fitness room and a pool. I squeezed in a good workout and a swim. There’s a hot tub too! If you’re in the area this is a good hotel choice.

I booked this hotel just for a quick stay until we could become acquainted with LA before venturing beyond the airport area because their pricing was reasonable. The hotel is okay, but the parking is on a side street from the hotel… wasn’t expecting that, but at least it was free.
The area isn’t the best, but down Hawthorne Blvd was nice and shopping and restaurants were abundant on that street.
All in all, it wasn’t too bad.

I was hesitant about staying here when I booked the room on
. But to my surprise, I really enjoyed my stay. The hotel stay is very clean & comfortable, & the staff was very friendly. The beds are comfortable. My boyfriend & I slept like babies & then enjoyed a nice free breakfast. The surrounding area isn’t ideal, but this place is truly a diamond in the rough

It’s obvious that the only reason why people stay at this HIE is because of early/​late flights out of LAX … BIG MISTAKE!
We were picked up late by the shuttle from the airport, and although the process was convenient enough, the ride was extremely unpleasant. Even from the get go, the shuttle driver was extremely rude, and as I was about to get on the bus, he stopped me short and asked where I was going. I was taken aback by his inquisition, as I didn’t see him question 2 white guys who boarded the bus before me. I was surprised to see that the only person he questioned was me who happened to be the only person of color.
As unpleasant as the encounter was, I would have overlooked the whole thing if he drove on to the hotel. Instead, he stopped the bus in the middle of nowhere to ask AGAIN if I knew where I was going! I mean, what did he think I was doing … hitching a ride to Hawthorn on a hotel shuttle bus?!?
Things got so weird that the other passengers were getting irritated and asked the driver if he knew where he was going.
Once we arrived at the hotel, I approached the driver to ask why he had questioned me and not the other (white) passengers on the bus, to which he belligerently answered, «I’m not going to talk to you! If you have a problem, go talk to the manager!». Although I was told that the shuttle bus did not belong to HIE (rather a cooperative shuttle service between several hotels in the same area), it was appalling to be confronted by someone with such racist attitude. Needless to say, it was a horrific way to start a trip.

From the outside in I was very impressed with Holiday Inn Express Hawthorn, the grounds were kept, beautiful landscape, very clean. Check in staff was very pleasant and helpful. The room was very clean and beds were very comfortable. Bathroom was very clean and modern. Plenty of towels and toiletries. Coffee maker in room and mini fridge came in handy. There was also a microwave. Coffee was also available in the lobby. Breakfast was amazing! I have never been to a hotel that staff the breakfast area so well! They kept everything full! Choices… plenty, all you could imagine! They had a large variety of breads, boiled eggs, scrambled eggs, biscuits and country gravy, bacon, sausage, fresh fruit, yogurt, cereal cold and hot with chopped nuts and raisins available for the oatmeal. There was a pancake machine that rolled out fresh pancakes… never seen one before! Oh and warm cinnamon rolls. I’m sure I’m missing some items as there were so many choices. Plenty of drink choices also, coffee, hot tea, cocoa, milk, and fruit juices. I was very pleased with everything about this hotel! Although I didn’t use the pool, workout room, or laundry they were available. The pool looked nice and was well stocked with clean towels. I will be making Holiday Inn Express my first choice in the future when looking for lodging.

Stayed overnight on a December weekend. Have stayed in other hotels on this cul-​de-​sac, so I’m familiar with the area and the management group. Nice sized room with sink, microwave, and mini-​refrigerator. Wifi complimentary for IHG Rewards members but spotty at times. Good amount of outlets for my electronics. Complimentary parking in a secured garage. 5 resserved spaces for IHG Platinum Rewards members. Open parking on Acacia Ave cul-​de-​sac also patrolled by hotel security. Complimentary breakfast, fitness center, and outside pool available. Physically it is one of the best Holiday Inn Express hotels I’ve visited. It’s only drawback is the high room rates. Although it is a complimentary shuttle ride away from LAX airport, the room rates are comparable to LAX-​adjacent hotels. Something that can be overlooked for a short stay, but becomes important for long ones. Recommend and will repeat when convenience of short distance to LAX is a priority over price.

I was really hoping to give this hotel a 5. It’s really beautiful! We were treated to a beautiful queen suite with 2 beds: microwave, bar sink, small refrigerator; small dining area; sitting room. The room looked beautiful and as neat as a pin.
But, the bathroom… here’s where it falls down. The bathroom looked great, but it didn’t look like it had been mopped recently. Even though the bathroom was a mottled marble tile, I could see the stains/​spots of previous drops or droplets on it. That wasn’t so great. I’m picky about the bathroom floor. People do dirty things in there, it should be thoroughly cleaned for the next guest. Then, the towels! The towels are awful. I’m thinking they must have the same laundry as Candlewood Suites, across the drive (having stayed there last week). The towels smell like chlorine. Having been, in the past, closely associated with the commercial laundry industry, MORE BLEACH does not equal better towels. It smelled like the towels were cleaned in a swimming pool AND they are grayish. Clearly, their laundry personnel or laundry chemical supplier don’t have a clue. They need to train their personnel or get a new vendor. YUCK!
Also, this property serves breakfast, which is great! Omelets, turkey sausage, pork sausage, biscuits and gravy, cold cereal, hot cereal, bagels, toast, pancakes, pastries, bread, yogurt. Unfortunately, they ran out of omelets while down at breakfast. This is a busy hotel with a lot of people eating breakfast, but they replaced them after about 10 minutes, when we informed the attendant that they had run out.
All in all, I like this property. I would give it a 5 except for the bathroom floor and the towels. I would recommend it, but bring your own towels.

Comfortable rooms for a decent cost and really, really close to the airport (although the area is not the best to be in). Good breakfast, free wifi and gated parking.

We were desperate for an overnight stay near LAX.
Like, $ 140/​night desperate.
We arrived dead tired from our 10 hour flight from Copenhagen, so it was great to have a welcoming staff. We received clean quarters and a spotless bathroom. The hot breakfast came in handy as we rushed back to the airport after a short 6 hour stay here.
The 24 hour complimentary shuttle to and from the airport is great and the drivers are so helpful. Thank you Holiday Inn!

Minus 1 star for location (because there’s nothing really around there) but if you have to stay in this area, then hey, it’s pretty good!
Pros:
–Free breakfast and while it doesn’t look very appetizing, it’s actually pretty good! Seriously.
–Gated parking garage for those who want to park your car overnight
–Free shuttle to LAX or it’s about a 5 – 10 min drive depending on traffic
–Really close to 105 & 405 Freeway
–Really nice staff.
Cons:
–The bed sheets are really thin so if it’s really cold, better layer on some clothes or blast up the heater. Also, the sheets felt a little grimy =\

I didn’t have particularly high expectations for this place, but I was rather pleasantly surprised. My family got a double queen. Our room was spacious, clean, and had a microwave and mini-​fridge. The sofa in our room also had a fold out bed, so we actually had three beds in our room. The wifi was pretty fast and reliable, and they were pretty generous with the shampoo and conditioner. All in all, I can’t find anything to complain about.
Parking was easy. They have a secure garage for you to park your car in.
The free continental breakfast was great. I usually expect something along the lines of a box of grocery store muffins, fruit, and coffee when I hear free breakfast, but instead I got hot cinnamon rolls, omelettes, sausages, biscuits, etc. I would definitely stay here again if I were ever in the area again.