Baypoint Healthcare Center

My father was recommended to stay here by the social worker for a bedsore treatment. This place in Hayward is old. The people that are in here, God bless them all are in some serious neglect. This place is institutionalized. They just sit in they’re chairs all day and stare into space. Some are semi active but most of them I feel sorry for. At times I can hear cries of help, some in despair and some in anger. It takes the nurses 20 min. Some don’t come at all. This place in my opinion needs a serious review. Perhaps they’re under staffed and over worked. I totally understand what it takes to care for someone 24/​7, to but to me seems like they are here in leisure more than work. If you decide to put one of your loved ones here, please research it thoroughly.

My mother-​in-​law stays here. They need more people. The people who work there now just ignore calls. I hear the poor patients yelling down the hall asking for a nurse or CNA to come but no one pays attention.