Costco Business Center

Ugh, they’re lucky they’re one of the few companies out there that deliver mass amounts of food for cheap, because they’re the worst! I am considering seeking other alternatives, because their delivery/​customer service is the WORST. There is NO communication between customer service and the delivery guys, so if you need to make changes, it won’t happen. The delivery guys will not get your message, and then they’ll charge you with a $ 25 fee even though they’re the ones who made the mistake. Worst.

Pro’s: cheaper pricing than the regular Costco. Has a lot of various type of drinks, chips, and meats you could choose from, a lot more compare to the regular Costco. Isn’t crowded, always. Full of staffs around to help, tho it’s mostly guys. No need to worry about parking, not much people to begin with.
Con’s: no food court area nor will it have the free sampling stall.
This is the reason why it called The Business Costco since you can find most of the items from the grocery store or in a restaurant for cheaper and larger quantities

The people who work there are nothing but perverts, these guys are just fuckin nasty pigs! So uncomfortable for a girl when you have these pigs staring at you. Please do your job!

I spend anywhere from $ 500-​$ 1,000 monthly here for food for my work. A few weeks ago I ordered $ 30 worth of oranges. When I got the box, every single orange was molded. I emailed the customer service link on their website and they told me they forwarded my info to the Hayward center. A week went by with no reply. So I emailed again, and again I was told that my info was forwarded to the Hayward center and that someone would contact me shortly. I called instead, because I was tired of waiting.
This is the second time I have had to speak with a Costco rep from this center on the phone, and I have to say their customer service is disgraceful! The lady on the phone was far too curt and sounded annoyed. She told me I had to fax my invoice to receive a refund.
Why would they make it so difficult to request a refund for spoiled food?! Why should I have to go out of my way to have Costco fix THEIR error?! Needless to say, I am no longer ordering with them and will most likely cancel my personal membership! Way to make your customers feel second class, Costco!

Hey Costco you need more than one person on the door checking receipts! That way employees tend to be more pleasant than rude like the woman who was there a week ok. Very rude. The guy in front of me had purchased over $ 300 worth of goods his receipt was 4 foot long! So I mention I hate to have to wait 30 minutes as I only had three items. Well she yells out in a rather load tone of voice! We will cancel your membership if you just walk out!!! I said to her I never had any intention of just walking out, with one person on the door I would hate to have to wait while you check over a 4 foot long charge slip. The Union City location always has two people on the door and they not rude! I should have known better than to come here, won’t make that mistake twice. Like making an accusation that maybe just maybe I want to walk out with stolen stuff! Been A CUSTOMER FOR YEARS miss lady Years longer than you been working here! Done!

This review is based on the fact that I only come here RIGHT when it opens at 8am on a weekday. Not sure how crazy it gets later in the day or on Saturdays (closed Sunday). Clean store and always fast check out.
Things don’t seem to get shifted around as often as the regular Costco on Hesperian/​Industrial. When I want to come in for apple sauce, I don’t want to have to search more than one aisle to find it!
By the way, whoever created this business listing cannot spell. Someone should really fix the «Center» portion of the name!

They’ve got jackets for customers! This place is awesome. Not only is we’ve urging cheaper than regular Costco but they provide these jackets for their extremely large area for perishables!

No fresh produce, no fresh meats, food court, fresh-​prepared foods, photo, pharmacy, optical, or fresh flowers at this location but has all the things for restaurant/​hospitality industry from take out containers, bulk food items, restaurant supplies, etc. that its fun to peruse or for quick in/​out.
Lines move quickly and efficiently.

There has been multiple occasions, including today, where they are out of stock on a particular item. I was advised by a warehouse personnel their inventory system is not the best. Upon checking, even though the system indicated there are 20 items in stock, none was actually available in the warehouse. The worst is the manager’s attitude, who explained the 20 items were likely removed for delivery service. Why couldn’t the items be subtracted from the inventory? Why couldn’t the orders be monitored to ensure sufficient stock to meet the demands for both in warehouse purchase and delivery orders? Perhaps it is not poor inventory system, but rather poor management!

I Love shopping here. I wish I would pay my 55.00 dues so I can return. You find great bargains if you take your time. I miss cheap bananas, and so do my joints.

First time here. No food samples and not as entertaining because it’s the business Costco. Otherwise it sells 70% The stuff regular Costco sells and is very clean and tidy.

Can’t really go wrong with Costco. This particular location is ‘Business’ so they don’t carry everything a full size Costco would (I.e Rotisserie Chicken). But they a lot of the dry products and still carry the most necessary foods. No TV’s/electronics etc. Not the biggest nor smallest Costco I’ve ever been in. Clean Location, organized and never too busy.

I like to shop here and have been doing that over a decade. Years ago I used to buy a huge truckload of things a couple of times a week.
Lately I come to visit this place once every two months but unfortunately things are getting worse than years ago.
Last week when I was there the cashier helping me check out did not even greet me and that was still okay. But when I
talked to him he ignored me and did not respond to me at all. That was still okay and I thought he was having a bad day.
While exiting the store I handed over my receipt to a young girl who wss checking my receipt and my cart. She didn’t even say anything to me but just marked my receipt when I felt like being completely ignored. I just wondered if this is a new way of treating customers…

Love Shopping Here at this Business Costco… I Don’t Think Everyone Knows that They Can Shop Here with their Membership As Well No Lines Less People They Do Have their Own Coupon Books and Totally Different Items than the Regular Costco… U Can Buy a Single Hazelnut Coffee Creamer at $ 2.89 and Not Bulk… The Only Difference
Is No Food Court No Booze No Meds Vitamins No Clothing but Go To the Other Costo if U Need those Items… What’s A Plus for Me is the Meat is Cheaper
The Chicken Nugget they Sell at the Restaurants Style U Can buy Here. And if u Need Candy for your Party they Have Isles of It If you have not shop at the Business Costco, you Should at Least Shop Here Once and Check it Out Worth the Trip

The store is good however my experience here today was dreadful.
It took the cashier 20 minutes to serve a customer Took another 15 minutes to count the money in his drawer than proceeded to serve the customer in front of me, he missed to scan two items in her cart, her cart wasn’t even full.
Service can improve significantly.

It amazes me that people do not take context into account when writing their reviews. Some prior reviews criticize this Costco for «not giving free samples» or «not having a food court». If you want a regular Costco, don’t come to a «Costco Business Center». It’s like criticizing the San Francisco Giants for being bad at football… They are a baseball team!!! Come on people!
For those who run a business, this is the best Costco! I drive from El Cerrito to come to this Costco because for my purposes, it is better than the Costco 5 minutes from my house. again, I am not criticizing the costco near my house. it is a good Costco for general shopping. but for business purchases, COSTCO HAYWARD BUSINESS CENTER RULES!

I normally go to the San Leandro Costco for everyday stuff, but I have to go to this Business Costco when I am getting ready to send a care package for my parents who are in the Philippines. This Costco has many items that you will not find in regular Costcos like restaurant supplies (cookware, flatware, etc.), restaurant equipment, and products like Taster’s Choice Instant Coffee, Carmex Lip Balm, paper towels made from recycled paper, etc… My dad always asks for a box of Carmex in small tins and this is the only place where I have found it. He is very particular (must be in tins, not in tubes) and must hoard these little tins as he asks for a box of 12 tins twice a year. He can’t possibly use up a box of 12 in six months! I don’t know what I’m going to do when Costco decides not to sell it anymore. My dad will have a big bag of these put away and will probably still be asking for more! Go figure.
The hours are not ideal on weekdays. They close at six which makes it hard for most people to get here before closing time. You’ll have to go on Saturday if you can’t make it during the week. I get off work earlier on Wednesdays, so that is when I usually come here. The parking lot and lines inside the store are not crazy, unlike your regular Costco! There is also no snack bar here, so don’t come here «hangry» and expect to be fed and be made happy again!

I love this costco.
Pros:
Very short to no lines.
Plethora of cookware.
They serve no samples and there is no food court, so no crowds or people cutting you in line.
A chef’s paradise.
They even provide jackets for the cold section.
Can find most things regular costco provides.
Cons:
Hours open
Days open

Remember when you come here this is not a regular Costco. It caters to businesses and not the general public. They don’t have consumer electronics or clothes but tons of food, snacks and soda. Need a 160qt pot, come here. Need some baking sheets or pots and pans that would be used say at a small restaurant. Tongs, meat thermometers, cups, plates etc. This place has stock and good prices.
Now for the food items. They sell every kind of soda here (all brands), energy drinks, bottled tea etc. They have more types of meat although the sizes are pretty big. Good for a party if you are having one or a big BBQ. Go into the fridge section for buttermilk since you can’t find that in bulk anywhere. They also have cases of meat, 40lbs + but at half the price of small quantity meat. Snacks and candy, you love one type of candy from the convenience store, they probably have it here. Where else can you buy a box of those sour power belts. A box, I love those things.
Come here if you went to costco/​price club 20 yrs ago when they really just were a warehouse store. That’s what this is like. No food court, just good prices on wholesale meat, snacks, drinks etc.

Costco has nine Business Centers across the United States, of which three are in Southern California and one in Northern California. The Costco Business Center in Hayward was the former Price Club before the company was acquired by Costco. Anyone remember Price Club?
The Business Centers are different that the regular Costco in part that they are geared for businesses members. It doesn’t have a pharmacy, optometry center, food court, hearing aid center, and gas station. Instead of TVs, jewelry, clothing or home furnishings, it gears its inventory for offices, food service and convenience store businesses. However, you don’t have to be a business owner to shop here. It’s open to all Costco members.
I shop the Business Center for items that you can’t find at a regular Costco. They have a section of kitchen ware and gadgets that you can buy just one item, not in bulk. For food items, they carry more brands and varieties than a regular Costco. But I do like their meat department since they carry more cuts of meats and in both Choice and Select grade, though in bulk packaging.
Since this store has been around for a while, it is not as bright and new as you might be accustomed to at a regular Costco. Otherwise, the Business Center is good place to get some unique items not found at your typical Costco.