CVS/pharmacy

if you needs meds go somewhere else 5 hour to get Tamiflu (a time sensitive drug), I moving to Walgreen’s.

My family and I were passing through Henderson from North Dakota going to California. My husband is in the Air Force and we were partaking in a very stressful move. Two sick kids and our dog, who suffers from epilepsy, had a dangerous cluster of 10 seizures that was accompanied by a hefty animal ER visit/​bill. Anyway, this trip was very eventful. My one year old had an ear infection and we needed an antibiotic to be filled. We don’t know where anything is in Henderson, as we are not from the area. We called a few pharmacies that either didn’t take our insurance or weren’t open. My husband was told by the Walmart pharmacy that they couldn’t fill the Rx until noon the next day. This just added more stress to our plate as we needed to get on the road to finish our journey to Cali. Well, I called the CVS at 21 W horizon and spoke to Kathy whom was a pharmacy tech and let her know the jist of our situation. She immediately said, «come here and ask for me, I have that Rx ready for you in a few minutes.» She was so sincere and helped more than she knows. I have never had such great customer service from any pharmacy the way we had from Kathy. Kathy, if you’re reading this, THANK YOU. You have made my life a little less stressful and I hope for good karma and vibes to come your way.

The last couple of times I was there I had Good Service at the Pharmacy. I have not gone thru the drive thru in awhile. The line is always 5 cars plus or more. I go inside now. The line is a lot shorter. Also I can have face to face contact and know who I am talking to. New Employees Amanda and Momeith are Great assists to the Henderson Location. They always have a Happy Smile on their Face. And really care how your day is going.
Just a Smile can make some ones day Happy…

This is an unfortunate review to write. Although I have no expectations at a cvs in either direction I usually I have a decent experience at this store and pharmacy.
While I was at cvs pharmacy to drop off a prescription to be filled I was greeted by a rude snotty pharmacy tech, who continued to talk to me as if it were a bother that she had to do her job. Although the manager stepped up to finish the job for the tech, there is no reason to allow poor customer service in any industry let alone healthcare.
I feel that this town is plagued with entitled people who care little about customer service hopefully out reviews will change that!

I recommend this cvs the employees are great they really have great professional customer service!

I use this cvs all the time. But some of the people behind the counter at the pharmacy are very rude espacly Lisa every time I get her at the counter I just want to leave and come back on her day off. she is very rube and questions the meds I take. last time I check she was not the doctor that I went and saw that gave me witch meds to take. I wish I did not have to take any meds but to have to be questioned and in a rude manner by Lisa makes me never want to go to cvs ever again. For now I will only go to pick up meds when I dont see her there I will leave and come back a different day. Hope they can fix this location soon I really like going here and there are some good people that work there its just the few that make me not want to shop there. Thank You

I wasn’t sure it would be possible for me to dislike a pharmacy more, but CVS has achieved this!
I was a customer here for years. As my previous review states — the drive through window is always SO slow. I still can’t figure it out. You aren’t allowed to fill prescriptions there, just drop them off or pick them up, so what the heck is taking so long?
After years of being unhappy with the service and friendliness of employees, including the constant «auto refill» reminders, when I specifically declined this, I decided to take my scripts elsewhere.
Funny thing, after about 6 months I got a call from the pharmacy saying I had prescriptions to pick up. I ignored these calls, but they continued. I called and explained that I was no longer a customer and to leave me alone! The calls stopped for awhile and then a few months later started again. This place is such a joke!
Do yourself a favor and fill your scripts elsewhere. They have entirely too many customers here to know what’s going on and you’ll end up frustrated just like me!

Used the minute clinic at this location for a quick healthcare need. I was the second person there at the opening and got in after 30 minutes.(they imply that each visit is 15 minutes) Nurse practitioner was nice and my prescription was ready in 10 minutes so all in all I was there for about an hour. Staff at the pharmacy could make better eye contact and smile more– they do not appear to enjoy their jobs.

The store itself is not too bad. They carry health and beauty and over the counter medications you need. I always find the cutest Ty Beanie Hello Kittys here. My xtreme couponer friends go crazy since they have good deals.
Getting help here is bizarre though. Like in the twilight zone bizarre. The couple times Ive come here to buy random things the cashier is just standing there staring off into space. I stand there a few seconds as well waiting for the first movement then have to ask «are you open?/» Happens every time I’ve gone here. It’s quite comical.
If you don’t have your CVS card, which usually is the case with me since I hardly ever go here, they’ll look it up and punch in your phone number right? Well not this one particular cashier. I swear, anytime this person is at the register he shrugs his shoulders. like «oh well»…lol…so Im SOL on whatever discount Im missing out on. Oh well!

3 hours to fill birth control… Really?!? It’s in a box, all ready to go… There’s no pills to count. Just put it in the bag: l uggghhhhhhhhhhh.
I walked into the store to see ONE cashier, and a line of 6 people… No thanks.
I went and waited in the drive thru, and was the third car in line… There has to be a better system than this.
¹⁰⁄₁₈
Went to this MinuteClinic on Sunday, ¹⁰⁄₁₃. The nurse who helped me was very sweet and eager to answer my questions and help me. She swabbed my throat, because she saw evidence that could be strep throat.
Today, minuteclinic leaves me a voicemail saying that they couldn’t process my swab samples because the test/​sample wasn’t marked properly… So nothing could be done with it. Not awesome.

i have been to this pharmacy several times and am okay with the service. nothing exceptional, nothing awful. seems like the employees are overworked and underpaid. I have heard some of the interactions with customers and they sure do take a lot of grief. I would go back again

I’ve been to this CVS pharmacy a couple of times now. Each time, the service has been quick and friendly. I drop off my prescription and it’s ready within 10 or 15 minutes. The pharmacy is one of those places in life where you just don’t want a hassle… and there’s definitely been none of that here.

This location sucks. Always HUGE lines and no help. I have had soo many $ 5 CVS bucks expire because they are either out of stock on what I need or I end up putting my merchandise down and walking out because the line is crazy. This store needs new management! Someone needs to get off their ass!!!

I transferred one of my daughters’ medication to be filled here, the pharmacy has been great since then. No problems. I barely shop in here & when I do (because I seen their ads), for some reason I get so confused on how their sales work. On MANY occasions I’ve walked in the store DURING their sale week & don’t really see the sales posted on the items as it states in their ads. So i’m always hesitant to keep asking the workers if it’s on sale or not. Don’t like that very much. I’m a couponer & i’m always looking for sales & it’s frustrating when the sale prices aren’t clearly stated ON the item when you’re already in the store. However, when you’re actually walking through the stores, there are some great deals. Which I can’t complain about. Supposedly from what I’m hearing, CVS is known for their clearance sales. Like crazy low prices. I still have yet to conquer shopping @ CVS for the lowest deals using coupons. Other than that, i’ve noticed the workers are very nice. At times some of their items aren’t well stocked but whatever… I still would shop in here if the sales draw me in enough.

Today’s CVS experience was 4 stars.
The Pharmacy Tech on this go around was laid back but was help and above all else professional.
I asked a store employee where an item was located at in the store. Instead of the usual, «It’s in aisle three» routine, this chap took the time and walked me to it’s location.
It was a good day at CVS.
The adventure continues…

I needed to kill time while waiting for my car wax. Got some assorted sundries. Clean, nice staff

My family picks up all their prescriptions from this location and it never takes long, I’m talking 2 mins. maximum. The employees are friendly, it’s usually very quiet inside (given it’s remote location), and there’s a drive thru pharmacy option for times when you’re feeling lazy.

With Rite Aid no longer part of the Vegas Valley, Walgreen’s and CVS are now pretty much the only 2 major drug store chains present. CVS, like Walgreen’s, has a ton of stores around the valley. However, if you consider this competitors to be at battle, Walgreens, not CVS, wins that battle.
Don’t get me wrong, CVS is a terrific pharmacy/​drugstore chain. Like Walgreen’s, they carry a little bit of everything. However, compared to that other chain, their stores are generally set up in a more confusing manner and they have less of a selection of all kinds of inventory on hand. They will probably have what you’re looking for, but I like to be able to have a one-​stop shop for everything. CVS doesn’t quite fit the bill.
I have never received truly exceptional service from either drug store chain, however as a general rule Walgreen’s tends to have better employees. During one visit to a CVS (not this particular location), I accidentally hit the wrong button during a debit transaction, and after unsuccessfully scanning the card (even though I had done everything right), the clerk just rudely said «slide it!» Doubt I’ll go back to THAT particular store again.
As a whole CVS is good, but it’s a classic example of «anything you can do, I can do better», with Walgreen’s being the one speaking that classic phrase. So unless I’m super-​close to a CVS and have a relatively simple need, I’ll be going to Walgreen’s instead.