CVS Pharmacy

This is my favorite CVS. The cashiers are always friendly and helpful. The manager works hard at her job. Every time I go there, she’s working. I know that sounds funny but seriously, she works hard to keep her store clean and in check. :) Recently she helped me with a return so that I could use my Extra Bucks coupons. I bought the items at another location but the clerk didn’t return my items. He just told me they’d honor my coupons at a later time even though they were expiring. I LOVE the pharmacy dept. Mary, one of the pharmacists, is awesome. Friendly and efficient. She too, is always working hard. But she will always stop and greet me by name. The pharmacy staff is friendly! Love my local CVS. Thank you :) Oh and this location carries some Hawaiian products. You can find Aloha Shoyu here :)

This CVS has THE nicest employees. From the pharmacy to the checkout clerk. I live in Summerlin, but my parents live in Henderson near this CVS. I come here often for at home care supply needs for them. Great assortment for elderly care. The staff is always so kind. I really do commend them.

1) customer service is awesome; everyone is always so friendly, greet you when you walk in, always friendly to my baby, always asking if I need help with anything.
2) love the pharmacy guys here; they are so patient with the elderly customers, I love it; super friendly even tho you can tell they are overworked.
3) minus a star because seems like a lot of the folks who work at CVS also smoke; while that is not the problem, they tend to stand RIGHT outside the entrance door so you walk through the cloud of SMOKE going in and coming out. Not good for baby. Sorry, minus a *STAR*

Seriously CVS get it together. I have been coming here for five weeks once a week for Prevagen. You have not had it in stock and still don’t. Why do you advertise it on CNN everyday??? It’s a waste of many. I know I can go to another and I will but now it’s becoming comical to me to have the staff look for it each time.

I gave one star because zero was not an option. The employees are slow if available. The pharmacy suck big time: last month they gave my husband the generic prescription instead of the brand that he has been getting from that store forever. I asked if they can order the brand one, they said it will be in October 30. They called me to say it will take a few more days and I said it would not be a problem. Today I get the automated phone call saying the prescription is ready, I go there and she is giving me the generic. I explained to her the entire story from the beginning… She does not have the brand one, I ask her to order it. She said she can have it for tomorrow and she quotes me a price 10 times higher then what I have been paying. She says because you got the generic last time. I had to explain AGAIN that I got the generic because they gave it to me without telling me but if she look at the history we have been getting the same brand for years!!! After looking at a computer screen for 15 minutes she confirm the correct price and the prescription to be ready tomorrow. Let’s hope so! She was very nice and polite but just simply incompetent!

Ugghhh what a downhill slide!
This used to be one of my favorite locations until a horrible experience with a shift supervisor. I was getting a curling iron, which are locked at this location. I requested the 1 inch Conair which is $ 9.99, and the shift supervisor went to get it. He brought the ⁵⁄₈ inch instead. He went ballistic when I told him that’s not it and was very pissy, insinuating that it was my fault he got the wrong one. When I said 1 inch Conair.
Whatever!
Most of the managers here have been very helpful in the past, that’s why I come here. Now I will reconsider.

What in the hell? I mean, really.
My brother was given 3 prescriptions today that needed to be filled. One of them was a C2, so I’m sure the other ones were super duper was well.
Anyways, I wait for a few minutes, because two staff members are on the phone, and the third is helping a customer at «pick up». No big deal.
Of course, I can’t just drop off 3 prescriptions and expect them to be filled… no.
There’s one that they are «out» of. So, he asks me if I would like for him to call around and see which other CVS’ have it. Sure, seeing as how my brother kind of needs these… just kind of.
Does he ask me which CVS I would prefer? No.
He tells me which one he called AFTER he calls them… and it’s the total opposite way that I am going… but, trying to keep calm, I say thanks, and ask him if he thinks that the other CVS will have the other two medications in stock.
Oh, you mean the ones that you already put through your system to fill?
WHY WOULD YOU DO THAT?
WHY WHY WHY WHY WHY WHY WHY?
Why would you fill ²⁄₃ of my order?
Why would I want to make multiple stops to drop off prescriptions, and then make multiple stops to pick them up?
That’s so evil!
Anyways, he tries on giving me directions to the other CVS… which were terrible.
If you have multiple prescriptions, make sure you ask them to CHECK to see if they «have» it. Unless you want to be running around.