Evan Allen, MD

I removed my earlier post of this office because I wrote it in the heat of the moment and wanted to give myself time to calm down. Eight hours later and I’m still angry, but I will be more diplomatic.
I chose this office because it was recommended to me and I have not had a regular GP for some time. When I arrived there wasn’t anyone at reception so I signed in and took a seat. After 15 mins of waiting I went looking for a receptionist since I assumed there would be a lot of paperwork for my first visit. The receptionists were polite enough, but seemed more interested in chit chat than in getting me to my appointment.
A staff member called my name and took me back of house where he weighed me and showed me to an exam room. I made it clear that I hadn’t had a physical in a very long time and also had a specific health concern so I thought there would be a thorough examination. Instead he told me they were short staffed and I would have to reschedule several tests. No blood work or balance tests or anything actually important was done– he took my blood pressure and tested circulation.
The PA came in next and rushed through a list of questions. The time spent on my health concern was brief and I was left with a sense that she really didn’t care. My very brief physical was concluded with a sales pitch for a «concierge» health care package… $ 2000 a year to teach me how to cook.
So I now know as much about my health as I did before my visit to this doctor’s office and am even more confused as to how I will take care of my one health concern. I understand our doctors and healthcare providers can be stretched thin, but the basic care and courtesy should not be an extravagant request. I gave two stars more than they deserve because the office was recommended by my sister so I assume she had a better experience than mine.

Dr. Allen used to be my doctor when he was at another clinic and except for one occasion when he was too quick to refer me to a German urologist (who used to be his professor or something) who literally sounded like a James Bond villain and wanted to insert a torture device into my genitals without a thorough examination (turned out a prescription fixed my problem for good), I thought he was a good doctor and saved my son’s life by quickly and accurately diagnosing a burst appendix and sending us off to the emergency room.
After «losing» him for a while after a change in my insurance, I decided to call his office today so I could get him back as my PCP.
Well, things have changed apparently, His office says that he no longer sees patients directly and instead has his Physician Assistants see you instead. He only sees patients directly if they’re cash-​paying (i.e., no insurance).
So what’s the point of having a good doctor if you don’t even get to see that doctor.
Goodbye, Dr. Allen.

I originally went to look into the wellness practice, but since I am generally healthy I decided on the regular family practice. First appointment I received prompt service and a thorough physical (first one in seven years!) with Arial. Before my follow-​up appointment to review lab results, I saw all the bad reviews on Unilocal and have to say I was a bit nervous! But at the follow-​up I again received prompt, courteous service with no problems. I was particularly impressed with the time and care Arial took reviewing my lab results and discussing health issues – seems rare these days that you get that kind of attention. Overall my experience was very positive. I hope it improves for everyone else!

Well, I have nothing but good to say about Dr. Allen and his practice. I went to him in September 2015, looking for a Whole Foods Plant Based approach to getting my weight, diabetes, blood pressure and health under control. He was on several reputable Vegan websites and he was just what I needed. I am down 25 lbs, off almost all medications and I did purchase a year of follow up visits. Was it expensive yes, because insurance only pays for the labs. They do not yet pay for a whole foods plant based medical approach, which they should. Conventional medicine left me sad, sick, over medicated and exhausted and unhealthy. I feel great and do all my follow up apts. Via Skype as I live about 8 hours away. I guess if you are seeking a natural approach to medicine and a healthier lifestyle through strict dietary changes that will make you feel and look wonderful, this is the place for you, and ME! Thank you–

Just read the other reviews! I called the office, who had sent me a bill almost a year after my visit, which they said should never have happened, DUH! The office assistant said that they had stopped taking my insurance in January, and so it was my responsibility to know that, even though I had visited the office multiple times prior and was covered. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED! They did a similar thing to my boyfriend and to the family that referred us. No one I know goes to this practice anymore because they are scammers. They try to get money from people any way they can. Also, who is this Evan Allen person anyway? I never met him… Not to mention, every time I was in the waiting room, I heard someone arguing about money. This has never happened at ANY OTHER DOCTORS OFFICE I have ever been in. Do not go here… It’s on you if you do.

Used to love Dr. Allen and his staff. Practice went down the drain… front office staff is SO rude and unfriendly and you never get to see Dr. Allen anymore anyway, always a P.A.
Been a patient of his for 8 years… switching practices as this place has fallen apart and get treated like a piece of cattle instead of a patient. No loyalty there… you would think after 8 years they would know who you are or act like they gave a crap about you as a patient. I might as well be a stranger off the street in for the first time the way they act. Really too bad.
What is it in this town? Why are all front office medical staff so rude and unfriendly?
They are the first thing you deal with so they should concentrate on providing a positive first impression.

I have seen Dr Allen for years his care was exceptional! When the «obama care» kicked in the moved gisd office to a bigger place, good for him at first, sadly the health care went down unless you were in his concierge service somewhere around $ 200-​$ 500 a month on top of insurance, he also has «classes» that are from 3 – 5 days that cost into 4 digit expenses on top of the outrageous monthly. If you are a normal patient forget good health care as the stall keeps changing over every 3 – 6 months. If you choose to go there do not expect for a doctor to know you personally especially if you have many medical problems. Poor things just cannot keep up, tmi, to handle unless you get a repoire with your doc, and the revolving door that has begun there has left it little more than an urgent care office, with substandard care. Dr. Allen was an awsome person with care for his patients till the Concierge BS. Sad to see a doc get sooo greedy. Support staff is marginal at best. Apparently, to get a pre-​auth for meds its is okay for staff to wait 2 weeks or more to file. Through my insurance they can call and have a 24 hour approval, the woman raised her voice at me said it could not be done that way, i tried to explain that my pain mang. Doc has done this call before and it worked, but I don’t believe she could hear me over her yelling. When I complained to the office manager said she would talk to Gida, but there’s two sides to every story. WTF customer is always supposed to be right, why would I make that claim after years with them and no complaints from me. Happy to be leaving their «practice» I believe that they will go under, except for the concierge service charging an arm and a leg for legit service above and beyond cost and copayment of insurance.
I hope people will avoid this place Total Family Care Practice
1701 green valley pkwy bldg5 suite c
Las vegas Nv
On top of Unilocal is wrong address

The last few times I was at Dr. Evans office he was pushing his own sort of insurance which had tiers of service levels. For hundreds of $$$ per month you could have special access to care and use their special health facility. You had to maintain your own insurance as well in case you needed hospitalization, so this was all extra costs. They were also pushing hard for a meal plan that was almost exclusively asian foods. While probably healthy, not very practical for western tastes. I call him the «Hippy Dippy doctor». They charged me a $ 75 co-​pay which is higher than my specialists and I am sure higher than my plan says it should be. I agree with others that this practice is all about raking in all the $$ they can. I am looking for a new doctor.

I had a positive experience here. I enjoy the doctors, staff, think the facility is well updated and innovative.
I enjoy that it is nearby my home as well.

wait time 2 hrs to c dr… still waiting for my blood test results after a month or so… nobody called…
if u need a real dr office look somewhere else

As an update: I went and had my tests reviewed by Dr. Folkerth up in Centenial Hills and he feels that all of my Health concerns will work themselves out-​without all the physical therapy, referrals and copays from Dr. Allen and Tiffany Fraser. How interesting that my copay with my new dr was only $ 20 today. Just don’t do it. Don’t even give them a try. Dr. Folkerth was well worth the drive.

Glad to know I’m not the only person that feels this way about this place. Honestly, this place is a sad excuse for a medical facility.
I made my first appointment about 7 months ago. Just a routine check up and I was looking to establish an primary care doctor.
So I go into the appointment and I waited almost an hour. First red flag.
I see the doctor and it goes well. Dr. Allen seems like a good doctor. (I realize now he only cares how fat his wallet is)
They tell me I have to do a drug test. Uhhh… Okay. I do one. I don’t think much of it.
He wants labs on me, which is normal. They have an in-​house lab that can take blood samples. I asked 3 times if my insurance covered that. I was told yes and not to worry about it. I do my labs and leave. Pretty straight forward and at this point I was happy with the experience.
I get a call a week later saying I need to come back in to see the doctor. I’m told it has to do with my labs. They REFUSED to tell me over the phone. So I make an appointment and pay another stupid co-​pay. One of my lab values was slightly off. When I say slightly I mean if 9.0 was normal I was at 9.2. Dr Allen orders 2 different breathing tests. Which came back normal. Duh!
I leave and go about my day.
2 weeks later I received the most outrageous bills for not only the breathing tests but the blood tests. This office charged me almost $ 2,000 for blood work.
Thanks to this place I’m in debt and have no way of repaying that much money.
Fast toward to now. I needed to see a doctor. I called and tried to make an appointment and was DENIED because I owe them money. Money that I was told wasnt going to be owed because it was covered by my insurance.
So much for patient care. This place is horrible and only cares about the dollars in your pocket.
You have been warned.

Over the last year the office has been getting REALLY shady. I’m talking «random» drug tests EVERY TIME you come in for a perscription refill! Then they charge your insurance $ 400 for the drug test! They code the bill to suck the most out of your insurance that they can! Also, last time I went there, I made a stink about the drug test and about how it charged my insurance so much. The girl took me into a back room away from listening ears in the reception area and told me I could just pay $ 20 on top for my co-​pay and if the results come back negative, they will just through away the results. I went down the street and found a better doctor. You should too!

This office seems completely set on taking insurance companies for all their worth as well as nickel and diming their patients. From having to book an appointment every time you need a prescription refill (which is outrageous) to expensive «random» urine test which happen nearly every time for me, this place is ridiculous. I am done with this place. Dr. Manley is good and would do well to get his own office but the admin staff is incompetent and Dr. Allen seems more concerned about his bank account than his patients. Stay away. Do not go here.
Here is my final experience. This has been my doctor office for over a year. I went to Dr. Manley each time. My last visit, I made an appointment to see Dr. Manley. Upon entering I was told that I owed a past due $ 25 copay from my last visit to which I told them I didn’t have a last visit I only did blood work (which was supposed to be no charge) and I saw a tech to perform an ultrasound. They said I needed to pay Dr. Allen a co-​pay for seeing the tech for the ultrasound although they said I didn’t need to pay anything when I came in on that previous visit. That didn’t make sense. Already irritated I just paid it so I could see Dr. Manley and get my blood work and ultrasound results. When I finally get to see the doctor, Dr. Allen walks in, not Dr. Manley who I’ve been seen for over a year. He rushes in grabs my test results and proceeds to mumble through them talking quickly and skimming through the paperwork like he is scanning through a newspaper. Every time I attempted to speak he seemed to want to talk over me and just do his thing. He continued asking me some questions which Dr. Manley clearly new the answers and were on my record, but he didn’t even care to look at that. It seemed like I was being herded through and the doctor was trying to break a record for worlds quickest doctor visit. When he finished his rant I got a question in asking about a set of blood test I took. He told me he didn’t have any results for that test but don’t worry since is usually negative anyway. I told him I wanted the result and he said he can see that Dr. Manley ordered it but he didn’t have any results. My insurance was charged for this test. They told me they would call me back and follow up on it. A few days later I get a call but not too clear up the blood results but to attempt to book me for a visit so I could rent a machine for a take home test. I was told I needed to pick up the device and take it home but needed to be booked for a visit. At this time asked what happened to my blood test. The girl on the phone stuttered and says she has no information on that and needed to get back to me. They never did. At this point I knew I was done with this office and their incompetent office staff.
To make things even worse a few weeks later I get a $ 400 dollar bill in the mail for the ultrasound they performed. Now when I was told I needed to do the ultrasound I was told they needed to get PRE-​APPROVAL from my insurance. Before taking the test they told me my insurance WOULD cover it. This irritated me to know end because now I felt lied too. Upon contacting my insurance I was told it was an issue with the way the doctor office coded the paperwork. I called the «billing» department listed on the bill Dr. Allen’s office sent me but no one ever answers, always goes to a voice message. I left a message stating my issue and said I needed a call back. Guess what they never called me back. Do yourself a favor and save a lot of money and headaches, do not go here.

BEWARE! You do not want to see this doctor. He is ONLY in the health care industry in order to over bill insurance companies. I was referred to this practitioner and when I checked his credentials I didn’t find any board actions. I called to make an appointment and let his office know that I was a cash patient with no insurance and was looking for a specific type of doctor. I was never told that he does not write refills, but rather forces his patients to come into his office every month, which for a cash patient is initially $ 220 and then $ 150 every subsequent month. He charges ridiculous fees too. He charges a $ 25 fee if you are more than SEVEN (7) minutes late to appointment and then they cancel the appointment and make you reschedule. This while I waited in his waiting room for almost 2 hours before I was taken back to a room and then waited another 30 minutes. They also charge a $ 50 fee to fill out paperwork that may be required by an insurance company, if it’s more than 2 pages long! Another Unilocaler wrote that she liked the tablet computers you use to do your paperwork on, but she perhaps didn’t notice the additional fees they charge you to have digital paperwork/​files. He refused to help me with the initial cost of the visit and told me he NEVER works with his patients if they cannot afford to see him. Apparently they would prefer to lose patients rather than help them out. Also when I called to make an initial appointment I was never told the doctor does not confer with other doctors, such as your prior doctor, and never writes refills. He also refuses to give patients additional medication if they run out over a weekend and can’t get in to see him before they run out. Had I known about all this beforehand I would never have made an initial appointment. When I told that to the girl on the phone, she insisted that only two people make these types of appointments and they always tell the patients this. NOT! Save yourself some serious hassles and stay away from this guy! I’ve never seen a provider that refused to help out his patients monetarily if they are in a bind and really need help. I’ve never seen a provider that refused to speak with my old doctor in order to get additional information about me. And I’ve never seen a provider that refused to write refills and forced his patients to see him every month instead. Seriously, who does this? Oh yeah, Dr. Allen does! Not to mention that not more than two (2) weeks after seeing this doctor I got very sick and found out I had gallstones and needed to have my gallbladder removed, but for some reason Dr. Allen MISSED this diagnosis. Hmmmm. not surprised.

It took us over a month to get blood work results even though my wife called several times and we were even at the doctors office in between this time frame. I had a 24 heart monitor I had to wear and it took almost 3 weeks to get the results for that as well. I went in for heart palpitations. You would think there might be some urgency about response. When I went in to talk to the doctor a month and a half after all of the initial assessments, he lackadaisically apologized for the delayed response. I called him on it, and he just laughed and ignored me. I waited a month and a half to be referred to someone else. I have already found another doctor and will never go back to this doctor!