The entrance to this McDonald’s has a terrible stench — sewer like– when you step inside you can still smell it. Sometimes are worse than others– I’ve also been here when they have used s bathroom smelling deodorizer and that’s almost as bad. Grandkids like to come here — but they are even noticing the offensive Odor.
Maria M.
Place rating: 5 Mesa, AZ
I read the rest of the reviews and thought they were completely inaccurate. We came here as a pit stop heading back to Arizona. Everyone was completely friendly, fast and efficient. They even mentioned to us, to make sure to ask for the«senior discount» before we order to ensure that we get it. Clean and has a play place.
Michael D.
Place rating: 1 Henderson, NV
Worst McDonald’s you can go too. Always messing up on your orders even though they have a full staff and they aren’t busy. Bunch of idiot employees specially the managers since it happens very often and they don’t reprimand the employees. Serious actions need to be taken for this place to be nice and amazing again.
Krystal S.
Place rating: 1 Las Vegas, NV
The worst McDonald’s ever. Each time I place an order they screw it up. EVERYSINGLETIME! The managers are not professional and act like it is the customer’s fault that the order is wrong. Seriously, it’s not rocket science. Get it together. Is it really that hard to count to 4? They can’t even count the kids meal chicken nuggets right. Ridiculous. This location needs new managers and new staff ASAP!
April B.
Place rating: 5 Orange, CA
This McDonald’s venue is about as great as McDonald’s can get. The food is consistently quality, hot and yummy. I have eaten many a breakfast here and nurtured my coffee in the bar high to seating they have out front. Their staff knows how to run a great show. Fast service and super friendly and competent. They do a great, great job. Little funky sometimes navigating the parking lot with the twists and turns when Las Vegans are feeling testy and pushy, but other than that, great place. On the extra points side, they have a PlayPlace!
Andrew Y.
Place rating: 1 Henderson, NV
Loyal McDonald’s customer for years. This location has the worst customer service, worst attention to detail, slow service, and always forget something or get my order wrong. Try to avoid this location at all costs just to avoid a headache.
Dan B.
Place rating: 5 Las Vegas, NV
Clean. Has playplace. New looking. Have no idea why so many bad reviews. Maybe I just got lucky.
Julie Y.
Place rating: 1 San Antonio, TX
I don’t even want to give a star but I have to, but this is seriously the worst McDonald’s I’ve ever been to. And I’ve been to some very sketchy places! 1. The lady who took our order was rude and rolled her eyes at me when I could t decide what I wanted. 2. She glared at me when I asked for a small cup to give my 1 year old water. Umm, sorry, I can’t give her soda so I don’t need a large cup, just a little one. So she handed me a plastic cup for ice cream. 3. I needed a bag to take the rest of our food but they said bags cost money and didn’t give us one. 4. I asked for a cup of hot water to heat up my daughter’s bottle of milk and the gentleman gave me a small cup that the body wouldn’t even fit inside. When I asked for a large cup, he said he couldn’t give it to me bc cups costs money. Shit! I’ll pay $ 0.05 for the stupid cup then. So when the manager finally gave me a large cup, she asked for the small cup back and was about to put it back to be reused. Umm, wtf gross!!! I had l call her out on it and watch her throw it away. I’m not saying my hands are gross but that’s totally not sanitary to use a cup again that’s already been used. Please for your sake and your child’s, don’t come here. Rudest employees ever!!! I apologize that I spent my money here.
Larissa P.
Place rating: 1 Henderson, NV
We ordered two food items from the drive-through during lunch. The person who took our money at the first window at least said, «hi.» The person who handed us our food at the second window did not greet us or say thank you. They simply handed us our food with no acknowledgement. Based off off this experience, I see why they are rated 1.5 starts. We won’t be coming back to this location.
Sabrina M.
Place rating: 1 Henderson, NV
I usually don’t have problems with this location even though I get irritated with their employees’ attitudes sometimes. Today, however, my experience annoyed me more than usual because of the dumb people who work there. The one worker that I absolutely dread encountering is the slightly older woman with glasses who is on the heavier side. She has the worst attitude out of all the workers there and it is clear that she hates her job. She is just not friendly at all and can never get an order right. When I drove up to the pick up window, a teenage employee was there and gave me my bag of food. I ordered two combos. I waited about 15 seconds for my drinks, and he was awkwardly standing there, wondering why I didn’t drive off yet. Then he asked, «Are you waiting for something else? That should be it.» I said, «…We ordered drinks too.» He looks behind him and there are my drinks! «Oh!» he exclaims. As I am situating the drinks into my cup holders, I hear him say, «Here.» When I turn around towards the window, half of his arm is in my car and the straws almost hit my face! WTF?! I was so irritated by his incompetency. Also, one thing that I don’t like is how two drive-thru speakers are built, but the employees are always confused by which one to use. For example, I would order at the first speaker. When there is a long line, I get stuck at the second speaker and a worker tries to take my order there when I already ordered at the first one! Sometimes I tell them that I’ve already ordered, and sometimes I ignore them even when they’re constantly asking, «Hello? Are you ready to order?» Incompetent workers and a confusing drive-thru! So annoying.
D V.
Place rating: 3 Gilbert, AZ
We came here the day after Christmas with our 2 kids and our nephew to quickly eat breakfast. We were greeted in a very non friendly demeanor by this older woman who just couldn’t get our order right. Once we got our order, she still got it wrong and I went back and said something to her. No apologies. She would not give me the small coffee I wanted instead of the large coffee and she short changed us a sausage burrito. So, I bought another coffee, even though I should not have had to pay for it because I was in a rush. She just had a really sour attitude and I know she probably doesn’t like working there, but it’s not my fault. She accepted working there. So, for that, I give her a 1 star. However, the next day, we did come and the younger man was in her place and he was pretty much perfect. Got everything right. Great attitude, no issues. I give him a 5 star.
Vicki D.
Place rating: 2 Southeast, Las Vegas, NV
Went here for Breakfast with my Grand daughter. She loved the play place. I ordered the bacon egg biscuit, hash browns and iced coffee for me and since they do not have happy meals at breakfast time(they really need to come up with a happy meal breakfast!) we ordered scrambled eggs and bacon for her. My biscuit was very dry and the hash browns were cold in the middle. Scrambled eggs were not fully cooked but bacon was nice and crispy.
A C.
Place rating: 4 Henderson, NV
I forget that I’m at McDonald’s when I visit this location. It is very clean, and the food is fresh. The indoor play area is large and new. Service is good… could use a few more smiles. Sometimes I feel as if the cashier(same one each time I went) is annoyed that she actually has to work when I go up to order. But my order was always correct. I definitely recommend this location!
Angela M.
Place rating: 1 Henderson, NV
I am only giving this location one star, because you can’t give zero stars. This location can’t get anything right. First, my order is wrong or incomplete 7 out of 10 times. Second, the food comes out cold or the fries will not be salted often. Third, a manager/shift supervisor was extremely rude to me simply because I went through the drive thru w/two separate orders. Fourth, if you want ice cream it’s a crap shoot. You never know if the machine will work. TERRIBLE! Worst McDonalds on the planet!!!
Her And I.
Place rating: 1 Portland, OR
Ok We have a consistent problem with this McDonald’s. Specifically with the coffee. And that’s too bad because McD’s coffee is typically very good. Today’s problem is the decaf. Old. Very old. I’d say from late last night possibly but certainly not brewed this morning. We should have went to the coffee shop next door. Previously(& not yet posted) Almost without exception either the coffee or the service is just awful here. I started asking for cream/sugar on the side because they screw it up. The coffee is sometime cold as well.
Carl I.
Place rating: 2 Southeast, Las Vegas, NV
McDonald’s will be McDonald’s so I’ve based my review on service alone. cashier had no personality. He didn’t smile or even was interested on working. He looked and sounded miserable taking my order. The manager on the other hand gave me my food with a smile and even cracked a joke. it was a morning shift so that employee needs to cheer up and smile more and spread positive vibes especially when people are just starting their day.
Hannah G.
Place rating: 1 Henderson, NV
Worst McDonalds in the history of McDonalds. All of their employees are rude, serve cold food, and have bad attitudes. Your better off with Taco Bell a mile away. Don’t waste your time, or money.
Carla D.
Place rating: 1 Henderson, NV
Why do I keep falling into this hellhole?! 4 times, yes, 4, the most I chances I have given a place… either they: a) Are out of whatever you want. b) Have bad attitudes. c) Give you cold food. d) Give you melted down frozen strawberry lemonade that looks like puke, I should have taken a picture so that you would know I am not making it up. I am going to yell now, ready? STAYAWAYFROMTHISPLACE!!!
Chris J.
Place rating: 1 Las Vegas, NV
McDonald’s usually is good for an inexpensive, decent quick bite when you’ve been drinking. However, I hate clarifying 2 times that I’m ordering an unsweetened iced tea and receive a disgustingly saccharine sweet tea. I mean, this location is one that you order face-to-face through drive-thru! Here’s the conversation: «I’d like an unsweetened iced tea,» I pronounced. «sweetened or unsweetened?» asked the careful listener. «unsweetened,» I replied. You know the rest of the story… Oh, and the southern style chicken hockey puck was both dry and burnt. This McDonald’s receives 1 star because they were able to make a usual shitty dining experience even shittier.
Rachel S.
Place rating: 3 Las Vegas, NV
There is one reason and one reason alone that my family comes to this McDonald’s — and it’s the PlayPlace. With NV’s awful winter wind and scorching summers, it’s a nightmare place for kids that need to run off some steam. We come here with my 5 year old sister and 8 year old brother so they can run around and to grab a drink. Usually, this location is packed with kids. This McDonald’s is more expensive than other ones.