The Cleaners & Alterations

I like this dry cleaners for a couple reasons. One, they always do a good job on our weekly dry cleaning, and two, the alterations lady that works there is great! We’re always seeming to need something fixed, hemmed, shortened, taken in, etc., and she’s fantastic.
The young lady that’s there most of the time is friendly and knows exactly how you like your dry cleaning or laundry after the first time.
They ARE more expensive than other dry cleaners, quite a bit actually, but I like that they clean on premises and press things nicely.

The owner manger Ted Chung has been giving me the run around for 2.5 months about a dress he ruined. I was very patient and reasonable in trying to find a solution. I even offered to search the internet for a replacement dress, which would surely be on sale now but he refused to agree to pay if I found one. He strung me along saying he would fix it and basically did nothing. Today when I stopped by for an update, he told me to sue him. That’s exactly what I did, when he got the proof, he paid me for the dress.

I’ve been to this place so many times and I’ve never had a problem. One thing I will warn you about… it’s expensive for dry cleaning. So if you’re dry cleaning on a regular basis, beware. Besides that, I love it here. The staff is super friendly, they have a drive thru and will come right to your car, and they are open pretty late for a dry cleaner…8pm I think.
They do a great job with alterations. Call to make an appointment because there isn’t always someone available to measure and make adjustments.

I’ve been a customer at The Cleaners since 2010. Their prices are reasonable; and you have a choice of same day service (if in by 9:00 a.m.) or their always reliable next day service. My clothes are always nicely hung, well pressed. I’ve been to several cleaners throughout the valley and none can compare. I just don’t see going anywhere else. Ask about their discount special. Their full-​service drive thru is an added bonus; you don’t have to even get out of your car.

This place likes to rip people off! The first time they do your work is great! Good price and excellent work. Then you go back the SECOND time, and that’s when they getcha! Took 3 dresses there for pressing ONLY and they tried to charge me $ 80!!! They said they didn’t hear me say pressing only and dry cleaned them so they wanted to charge me. Umm… I don’t THINK so! You’re mistake, you eat it! When I argued with them, they finally lowered the price, but told me that I needed to be nicer!!! Excuse me? You need to get your ears checked and listen to your customers! Never again!

I take all of my cleaning here, they always get everything right. They have gotten stains out that less cleaners gave up on. They will take competitors coupons. They are incredibly friendly. What’s not to like? Live it up you are in Las Vegas for cryin’ out loud!

Absolute ripoff. I took 3 shirts in and they charged me 19.47. I’ll never go back. That’s what I get for not checking Unilocal first.

So 2 weeks ago I decided to take 2 Suits to have them altered and dry cleaned. The experience was great and the price was reasonable. Last week, I took 2 more suits to be done and they charge me $ 40 extra for the same work. I think they do great work but pricing is «fly by the seat of your pants» and I will not be back. I guess it was worth walking a customer over $ 40 profit. When I complained and all they said was «next time I’ll give you a better discount». Yeah right, I don’t do «Next time»… I will take my business to somewhere else…
PS. they are getting 2 stars because the suits turned out great. The pricing took it from 4 stars to 2 and a my recommendation to avoid this business is based on their lack of concern over my pricing concerns.