US Post Office

I called in to make an appointment to get a passport and a man who identified himself as Joachim originally claimed they had no appointments available they were all booked up. I called back again and I said you know I really need to make an appointment for my passport that doesn’t seem right that I wouldn’t be able to and he put me on hold for a really long time so I called back and he said OK hold on and then he came back and said I’ll schedule you for July 4 at 11 AM. What’s going on in your post office? Is this America? Are we prohibiting people from leaving the country? This isn’t legal. Obviously July 4 is not a day that the post office is open. This was at approximately 12 to 4 in the afternoon. It would probably help if you hired people with a mentality higher than an elementary school child. We all have things to do in life. I’m a medical transcriptionist and instead of working I played games with Joachim all day and the doctor needs his reports. Please don’t shit the. Earth bean butt.

This place is ridiculous. Too long of a wait, they need more help. I waited about 15 minutes before eventually using a kiosk to do my work and ship out a package. 1 person usually is working, with a line of about 10 people all day. It’s sad. Zero stars if I could!

Avoid coming here under ANY situation. Its like the devils waitingroom. And trust me … you will be waiting quiet some time

If there was a rating less than 1 star, that’s what I would rate this particular post office (well, most post office, for that matter). Just like DMV, the people who work here are just simply bitter and unsociable. I’ve tried different approaches on the very few occasions I had to drive here from N Green Valley for some issues but every time I spoke with anybody at the counter (be it a guy or the ladies), they seemed to be «forced» to do their jobs! They’re just simply rude! They’re very detached, grumpy (because they’re all old!), short and ill tempered! It feels as though you’re an imposition when you approach the counter. The only thing missing or maybe I missed, was «sigh/​rolling eyes». I figured they pinned their adult diapers the wrong way, or missed their daily dose of geritol. I try my hardest to avoid coming here or even getting any kind of reason to have any contact with this post office.

The lines are RIDICULOUS. The employees don’t hustle for anything here… I guess they get paid the same if they move like snails or like lightning, so why would they bust a move? They are so frequently out of the stamp designs I’m interested in. I’d give fewer stars but the employees are actually very helpful and friendly, when I finally reach the counter. It’s just that I’ve literally aged years by the time I get there.

I went in to change my address instead of having to pay the fee online, in addition to picking up some mail from my previous address. The line was long, which is completely understandable. Waiting in line, the old man working seemed friendly with other customers. When it was my turn in line I went up and explained all that I needed, and he threw a paper at me and said «takes 10 – 14 business days» without explaining where to bring it back or if I mailed it, etc. Then he dismissed me, and nearly called the next customer up. I asked him about the mail from my previous address and he gave me a completely annoyed attitude. He did nothing to help and was completely rude. I’m a very polite well-​spoken young girl, but I feel he was stereotyping me because of the punk rock clothes I was wearing. Unacceptable.

Poor service and ALWAYS a huge line that takes forever. It’s expected with places like the DMV and post office but this particular location is always consistently slow and not very helpful.

Of course everyone hates going to the Post Office, the long lines, understaffed employees, etc.
However, I’ve been to this location and the Green Valley location and I would much rather come here! First off its way easier to get into, the GV location is located inside a strip mall that is such a CF to get around in!
I am bummed that their aren’t machines anymore just to buy stamps, instead you get to stand in line which often can be a long line. All I can say is have a bit of patience to get you through it. The lobby is a big size so you don’t feel stuck in a box. This location is closer to me and much easier to access.
This is my go to location ^_​_​^

Been trying to pick up a letter in there for the past 4 days. No one is ever at the pickup window they’re always out on a never ending lunch. And the lines are out the door because they’re so slow. I guess I shouldn’t expect anything else. Just a group of government workers counting the days to their pension who really don’t give a damn about customer service. Just another thing that makes this country great. Maybe someone in the system could look at this location and fix it?

Busiest time of the year and they have one clerk?! Really?! Been in live forever which is now snaking out the door…

The worst customer service I have ever had at a post office. The old guy with the southern accent is a lazy pos and doesn’t deserve to work with the public. I came in to take care of my business and he refused to help. He would not listen and would not complete the necessary details to complete my transaction. He pretended to walk to the back to check the fax and hold letter area but didn’t really do it. Hopefully he is removed from the desk area because he is surely not capable of of even a 1* rating.

As usual an absolutely ridiculous and unacceptable long wait (47 minutes!) with the line almost out the door and of course only two miserable and very slow employees working at the counter both disappearing for long periods of time and then one has the audacity to go on break, yes they all must have their breaks (screw the customers waiting right!) But it doesn’t matter how angry you get and this review doesn’t matter and nothing will ever be done because this is our government not working hard with taxpayers money and it is no surprise that the post office is billions of dollars in debt but one thing is for sure I WILL NEVER STEP FOOT IN ANOTHER POST OFFICE AGAIN, spend the extra dollar and go to UPS or another mailing service.

Danny is the best Posy Office employee you will ever come across… Extremely helpful, always cheerful.
As for the office itself… Always a ridiculous line and not so many smiles behind the counter except Danny and Richard.

Worst post office huge line old fuy behind it takes ages toget to checker … they need more fuckin people pnly one checker… fuck would give zero stars

This place is horrible. There are only two clerks working and only ONE is working the counter to help with shipping. The other one is helping with pick ups. The line is already long before the doors even open, not very friendly. I wouldn’t come here if it wasn’t so close to my house. They need to hire more people or train on being friendly or everyone is going to go to UPS or FED EX.

The customers are really rude. A bunch of older set females will constantly talk about you behind your back and complain that you have too many packages to mail at the self serve machine– note there is no sign that says «x items or less»; and that they need to be somewhere and you will make them late. It’s not even close to the holidays and you already a taste of the holiday rage where people act like little kids.
The ladies who work at the post office were nice. But there’s always a line if you go during rush hour.

I gave 1 star because there is no 0. The worst customer service ever. The workers are terribly slow and you won’t find one smiling face there. It seems like they do it on purpose. Unbelievable! And the federal government is paying for these peole!?

Very rude employees with barely any parking. They said they stopped doing pass ports at 2, so we drove 30 mins to get there to find out their was «to many people,» to get ours today. The «to many people» included only 6 people… Can you say «lazy» people… Would not recommend coming to this post office. Not to mention how dirty the floors were.
This is my second time being here, I was hoping they would improve their service! But nope. I signed the passport list 2 hours ago and they skip around the list so don’t expect going when you think you will. I DO NOT RECOMMEND going to this post office ! Especially on a Saturday! Very long lines with slow working people. You can tell the passport lady is trying to be friendly but the wait just keeps dragging on. I rather go to the DMV than this place they at least tell you how long you will be waiting for. Not to mention the floor is still very dirty.

I would rather go to the dentist then go back to this place. You want to talk about POOR service, its no wonder the USPS is loosing to UPS Stores and other mail places.
If we could have done what we needed done at the UPS store, we would have instead of coming here. Let me expand.
We came in and of course there was a line with only 2 people behind the counter and one guy walking around trying to look busy. We were there to do a door to door mailer which he even came over as soon as we came in and confirmed with us. After about 5 minutes of standing in line, this guy came over and started pulling people with only one piece of business over to another counter.
As he took some from the back of the line and some from in front of us, we eventually moved to be second in line. The lady who was first had 5 packages to send out and said she was passed over 3 times. She finally got called to the counter and we moved to be first in line, our time now nearing 30 minutes.
After standing there for another 5 minuites, this guy trying to look busy finally came over and told us to come to his counter. Our transaction with him took less then 3 minutes.
So, IF ANYONE AT THE USPS READS THIS… If you have a floater, they should take the next person in line and help them if they can, not pick and choose who you want to help and when you run out of options then help the person you have been skipping over and over and over… You want to know why you are loosing business, because of employees like this…

I have the luxury of going to the post office at any time of day. I can usually hit it a non peak time so I’m not standing in a long line. There is usually plenty of parking. One of the entrances is a little bit tricky. Go slow because someone can come around the corner and not see cars from the other direction.
I so love the self serve kiosk. I find not many people use it so it’s open for me! It’s easy to use plus I can buy stamps from it. This is especially helpful during the crazy holiday season! The flat rate boxes are also a huge plus for me. I can usually fit anything I need to ship in one of the sizes they offer. Score!
The few people I have had help from here have been so friendly and helpful. Especially when we first moved here, I vividly remember how much one of the ladies went above and beyond to get us our mailbox keys. It was truly outstanding.
Most people may dread the post office but it’s not half bad!