Henrietta Highlands

My husband, my two girls and I just moved in about a month ago and we absolutely love it here. I love that we get to paint our apartment and when we moved in it was clean, also my favorite part they installed NEW carpet. The dumpsters are near, the maintenance hasn’t been an issue. Wiring got screwed up and we were having heating problems, they sent maintenance right away. Lots of people but Noone bothers anybody. My only downfall is living downstairs, you hear the people upstairs walking around but hey its just normal apartment stuff. Like I said I love living here, I’d recommend to anyone. It’s not huge but it’s a perfect two bedroom one bath. Almost forgot there us also a swimming pool!

The hallways are filthy and embarising. Even if the floorplans and apartment on display look ok, the owners need to keep up the entrance presentation.
The maintanance men are never on time and they claim to come when you are away, but things are still broken. There’s a new process for getting issues resolved and it’s horrible. Customer service sucks– get use to speaking to voicemails and waiting for responses from underpaid workers.
To be fair… the heat and hot water is free and that’s the only plus. But for the hassle, personally, its not worth it.

I loved this apartment. We had a two bedroom, one bathroom apartment on the second floor. When we moved in they had just put in brand new Berber carpets and they even allowed us to paint the apartment. The rent for what you get is also pretty cheap. I lived with my boyfriend and another couple and even though it was kind of tight when it came to bathroom usage it was by far the best experience renting I have every had and would move back there in a second. Our place was toward the back end of the complex and had an awesome view of trees and some of the playing fields of the nearby middle school.
There is a dumpster for recycling in one of the parking lots near the office with bins surrounding it for paper and cardboard recycling. Otherwise there are garbage dumpsters near every two buildings.
The office staff are nice, and most of them live on the premises.
Downsides to this place is the laundry machines they have in the basement that can get a little flooded at times. The machines are old and coin operated. They get the job done if you can’t get out to the laundromat and need to get your stuff done in a pinch. The dryer sometimes needs to be run twice to get a normal load of clothes dry.