Craigen’s Garage LLC

I don’t even know how to start this review. First off, I won’t be back.
I dropped my Kia off a week ago. A couple of days after I left it with these guys, I found one of the fly traps I had bought had been torn open and looked as if the powder bait had been thrown around my back seats. If anyone has any clue what that smells like you would understand my gripe. To those that have never smelled that kind of fly trap, I would describe it as rotten garbage with a heavy fishy odor. That’s what my car smells like and in this heat… Oh yeah.
So today I went to check on my car, to find my window rolled all the way down. Did anyone see the weather yesterday or last night? The driver seat is soaked completely through, all of the dashboard is wet. There’s standing water in the door cubbies, the car is full of mosquitoes, and that fly bait smell is really driving the flies mad. Really, Craigen’s? What did I ever do to you but try to bring you business and give you money?
Now I’m sitting next to my car with jumper cables because not only was my window down, but the door was left ajar also and the battery is dead.
As long as my car was there I never received a call to touch base with the status of the repairs. I was only told yesterday to leave it there for a few more days.
This has been a disappointing and stressful experience.

I thought Craigen’s Garage would be more reputable than some of the various shade tree mechanics around since they are a Napa Car Care garage and also honor AAA.
I have been there a few times and each time the woman in the office is quite rude and has a very bad attitude, along with being smart-​mouthed with everybody. She gives a very bad impression of the entire business.
I went in to get an inspection sticker and she refused to put one on the car unless I paid her an extra $ 5 for a window tint sticker. I told her the car came from the dealer with the window tint and there is a label under the tint saying that it complies with laws in several states, including MS. She said that label didn’t mean anything. I told her it has never been a problem before and I have had the car several years.
Also, the car is a Toyota Prius — definitely a car. She had the nerve to ask me if it was an SUV. I guess she thought I was so stupid to think a sticker for an SUV costs more. I don’t know what the problem was there. You would think she would at least know the differences in the kinds of cars they work on.
Regardless, I will now be taking my vehicles anywhere else because of the attitude and the fact that I know she was trying to cheat me out of a few more dollars.
Napa and AAA really need to know about this place and I think I will notify them. I am sure they would not want to be associated with a business that cheats their customers.