Rover’s Place

My dog loves this place. He’s very excited to be there for boarding and the staff treat him well, at least I think they do as he comes home happy. I’ve been a customer since my dog was a puppy — so about 4 years now. Service and staff attention has always been first rate.
They are a little on the expensive side so I can understand people having reservations. However, you get a nice facility that’s clean, has room for the dogs to play, and has a separate area for smaller dogs. Highly recommend.

Love Rover’s but not as much as my dogs do. Ray runs a wonderful sanctuary for dogs. Trust him and his staff without exception. They also saved the sanity of our rescue by providing terrific training and the equivilant of a dog whisper experience. A+++++++.

Been taking my dog there since he was old enough to go. He loves it, never had an issue. He starts howling when we cross the train tracks going there.

First, I love animals. That said, you will not find a better dog trainer or caretaker than Pam Fogel. She has a passion for animals and a deep understanding of their behaviors. I’ve never really thought of posting a review because it was a given that Rover’s excelled in animal care. I was searching on Unilocal for something unrelated to doggie daycare, but I happened upon the reviews for Rovers and was shocked, genuinely, that there were some harsh negative reviews – granted, they’re dated reviews, but still. The staff’s personalities can be quirky, but that isn’t my primary concern. I want to know that someone is tending to my dog. In this, Pam is awesome! She’s passionate and devoted. In fact, she is the first person people will look to when faced with the dilemma of rehoming a dog. Everyone wants Pam to take home their dog because she is known to be an amazing dog mom. In addition, Rover’s was one of the few kennels that had no cases of dog influenza. When I asked about it, I was told it was due to their strict policies on vaccinations and their level of cleanliness. Rover’s isn’t the fanciest daycare. They’re not the most high-​tech, sometimes the staff is a bit casual for my liking. But the daycare is mindful and attentive to DOGS, which is to my liking. There are no ridiculous fees for your dog to get «extra» attention.
It’s difficult trusting someone else to take care of your dog like you would. Aside from a daycare attached to a 24-​hour emergency vet, this is the place I’d want my dog to stay in a worst-​case scenario. This is because of Pam. I wish they could clone her.
AND, I kind of hate Unilocal.It’s so hard to weed out the truth from fake reviews and ones that are written by a person who finds flaws with everything, or places blame on the business when fault can be found with themselves (like the dog with the UTI that probably had a UTI previous to the night he spent boarding, but the symptoms hadn’t yet presented.) I was recently burned by Unilocal.I visited a 4.5 star, 45+ raving review business that turned my hair orange, took 3 more visits to try and correct, and made me feel shitty and small for Wanting the blond highlights I paid $ 200 for. Rant finished. So, take what you will from this post. Always check out the facilities. Ask for Pam. She’s the heart and soul of Rovers.

I am so happy with Rover’s Place because it is the only kennel where my anxious dog enters happily and doesn’t look back desperately for me upon handing her off to the staff. She stays there for 1 – 2 week overnights when we travel.
They also have long play periods so I know my dog is not cooped up in her crate all day long. The Webcam is the best when we can see our dog while away.

We are new to the area and recently boarded our sweet and happy-​go-​lucky yellow lab at Rover’s Place for the first time for 10 days over spring break. When she returned, her eyes were bloodshot, practically swollen shut, and she flinched every time we even attempted to pet her. I can’t even begin to imagine what they did to her there that would cause such a physical and behavioral change. When asked if she had been involved any altercations with other dogs or staff, we were told no, and that there had been no infections or viruses reported by other customers.
She has been boarded at various cage-​free kennels and daycare centers in the city over the past five years and always comes home tired but even happier than ever from all the play time with other dogs.
DO NOT take your dog to this establishment. I thought I had done thorough research by conducting phone interviews with various local boarding facilities and we even toured Rover’s Place in advance as our dog had to be «tested» with five+ other dogs and approved in order for us to become a customer. I am heartbroken to have subjected her to a place that would treat an animal so poorly and think nothing of it.

We use this place all the time. They have always been friendly, kind, and helpful. Our dogs love to go here, so I suspect that is the best recommendation. :)

This place smells dirty when you walk in. The staff is rude. They do not even say hello or smile. They do not ask if animals have been immunized. The owner is cocky and sarcastic. He picks grown dogs up by the neck with one hand. While addressing me the owner kept rubbing his bare belly and rolling his eyes back in his head. He did not think it was a problem that My 6lb. dog was given back to me wet with knots in her hair after supposedly being bathed. It is not a difficult task to groom
a 6lb. Dog. 5 days later she developed a rash all over. My vet told me I was the 3^rd person to come in with the same bacterial infection on my dog that came from Rovers Place in the past week. They let animals run freely throughout the facility including a Pit bull. Do not bring your pet to Rovers Place. Consider yourself warned.

Unfortunately we would not recommend this daycare. The staff was unhelpful and distant. We met two staff members and they didn’t even seem to like dogs. We definitely would not feel comfortable leaving our puppy in their care.

i am so happy I discovered this place. i only have good things to say about rover’s. Let me start with the facility. It’salways fun walking into the place with all the friendly dogs just waiting in the front to greet you.
they let all the dogs (the friendly ones) wander in the open area to play with eachother. My german shepherd loves it and always gets so happy being and playing with all the dogs. They keep the place super clean which actually lives up to my high standards. :)
The staff is great too. Ray, the owner, is a cool guy. seems like he is there all the time, making sure the place is running smoothly. Pam is great as well. her dog even has the same name as mine and we both dont know anyone else with our dog’s name. you can tell that everyone that works there are true dog lovers.
i feel no worries at all when i leave my dog at rover’s.
Not only are their prices better but they do a much better job with grooming than any chain and they will take your dog in the same day. i never have a problem with getting an appt. i always call the same day and they tell me to just bring her in anytime.
take your dog (s) there and see for yourself. they are the best! i cannot say enough good things about rover’s.
i wont take my german anywhere else but here. she loves it and so do I :)

Left my 14 year old dog here for ONE NIGHT and she came home with a urinary tract infection. Vet said she was probably left to lie in urine over a period of time to allow bacteria to reenter. So far, our one night stay has cost over $ 300 in vet bills and almost a week later our poor old girl is still suffering.

I couldn’t have been happier with Rover’s Place.
I boarded my dog for a week in October. Usually my parents or father-​in-​law watch her when we travel, so I was a little nervous, wondering how she would do.
When I came to pick her up, she was in the front office area, happy as can be. She was having such a good time playing, it took her a few minutes to even realize I was there!
I love that they offer day care. I felt confident she was getting excercise and attention while we were away. I will absolutely use Rover’s Place again for boarding.
A bath was included with her stay. She was squeaky clean, and had obviously been brushed/​de-​shedded. Historically I’ve not used a groomer. (She’s a pug and doesn’t require haircuts.) The difference in her shedding was so incredible, I plan to bring her back for day of fun and a grooming.

I own (and love) a 4 year old German Shorthair Pointer called Eli in suburban Chicago. LOTS of energy, and loves to play ball all day. His favorite place in the world is Rover’s Place. We found it when Eli was a big puppy. Now he knows it as ‘doggie day care’ and he runs to the garage door whenever he hears those words. We use day care for exercise on rainy, hot or busy days, and boarding when we travel. Ray, Mike, Pam, and everyone there is positive and always helpful. I love Rover’s place lots, but it is Eli’s endorsement that keeps us going back often!

This place saved me!!! I have two small children and a seven month old puppy. The puppy needs more time and exerscise during the day than I can always give it!!!
We take him to the daycare and he gets so happy when he sees the owner. (I actually am a little sad when he runs away all happy to leave me:)
I pick him up and he is a calm happy pup. I don’t have to worry about him barking and chewing as he has gotten out all his craziness with the other puppies!!!
I love this place and feel very lucky to have found it.

Just read a horrific review of another dog boarding place and realized I needed to write up this place to let people know how good it is. I’ve had my dog since he was 2 or 3 months old, have never been away from him for longer than 10 hours so I was a bit anxious as he is a special breed and very aggressive. It took Ray, the owner all of two minutes to become his best friend. While I was out of town I got to watch him on their web cam, even called up and talked to him once. They were able to keep him in his own large pen as he isn’t very social so he was a bit lonely. As you might imagine this was a little disorienting for him and I’m sure it made him a little apprehensive but now, 3 days later he is as confident as ever and happy to be home.
P. S. Ray has about 7 dogs of his own and if you’re an animal lover you’ll love walking into this place!