Buffalo Wild Wings

The food is good, when you eventually get it. It must be the slowest kitchen ever. When I came in, no one was at the front door or at the bar for service. And that’s typical of the bad service here.

A friend and I visit this location almost every week. We’ve had the same server, Cynda, almost every time and she’s great! The food here is consistent in quality and there are options for just about every taste. Almost every time we’re here, we get the lunch special. Last year they ran a promotion where for every five lunch specials you buy, you get five free wings. I’m not sure if they’re still offering it for 2016, but it’s definitely a good value on top of the already low lunch special price.
There was only one instance where we had any sort of problem with our service and it was resolved. Like Ashley, we had a bad experience with our hostess. We asked if there was a booth available and she told us «no,» and flatly and rudely told we should «sit at the bar if [we]» want faster service. We said we were fine with waiting for a table, which we were later told were eight or nine available. The hostess again recommended we set at the bar in the same dry, rude manner, and told us that we’d have to wait 15 minutes. We told the manager about the situation. Apparently it wasn’t the first issue with this particular hostess, as we were told customers had complained about this employee’s dry and thoroughly nasty attitude earlier in the day. She was sent home, and we were promptly seated and received the same great service we get.
It’s the only time we’ve had any sort of issue with a hostess, and the manager solved it for us quickly and professionally. Next time I stop in, I’ll get her name so I can recognize her in this review.
Keep up the good work!

I do not like writing negative reviews– I am honest and try to share what I enjoyed about places along with what I think can be improved. I feel like I have no choice here though. I’ve always enjoyed all locations of bw3. We order from this location often, usually carry out. Last Wednesday we got 2 kinds of wings for carry out and one of the orders was raw inside. This is a deal breaker for me– could cause major illness. We called and they offered a credit on that part of our order, not even a refund. I just don’t think that is adequate at all. Please be careful if you eat chicken here.

Ok so here is the thing just to be clear I’m gonna say the most of the food at this location is good and the stuff is really friendly my main problem was with the w chicken wings let me tell you why. a restaurant the mainly sell one item and there subces is base on the one I then my question is why ate wings allways coold .yep that’s right the wings are always coold and I know the real reason is because the keep there wings cook unter a heater to keep it hat but the main problem is the by the time the serve the wings there already
last 3 times I come to this store I ask for fresh cook wings and guess I they give me yep that’s right cold wings the where coke probably and hour ago. so I told the server to please get me some fresh hot wings and as you can imagine the wings where cold again. so take my obvice buy the wings plain from rooster and get the sauce at this places and the should make some of the best wings you ever try.

I don’t know what it is about Buffalo Wild Wings and bad service. It’s always something with them. This past time was no exception. We were a party of three and asked the hostess if we could sit at a booth. My son gets antsy sitting in the high chairs and he’s much more relaxed in a booth. I would have been fine with waiting. The hostess told us she couldn’t do anything about it and then proceeded to sit the next few people all in booths and all within 5 minutes of seating us. It was so rude and pretty much ruined the meal.
Our waitress was at least friendly! The food took a while but I expected that. The food was standard. I am not really a fan of their wings so I got the Mediterranean salad. It wasn’t too bad. It wasn’t bursting with flavor but I would get it again.
My husband is a fan of the chain so I really hope they improve their service!

Overall, it was a good experience. Lots of different sports on the televisions, waitress was extremely patient and nice, and we got our food way sooner than expected. And of course, the food was fantastic.

Our go to place for wonderful wings & good, great atmosphere, and fun!!! We love that it’s family-​friendly as well as a great place to watch sports with friends!

They should really consider have young people running the table instead of old people slow service why would they call it fast lunch then if they cant serve it quickly, i mean rallys is quicker last time i i hit this spot, and yes i agree its a lot of tv but theres nothing to watch and none of it has close caption on so really its just for show, with music going in the background might as well turn it into a night club with food service.

I wrote a review already about this place in the Georgesville Sq. location so it’ll be pretty much the same.
I give this 4 out of 5 only because the two times I’ve been here, I ordered the same thing here and the other location. They seem to skip on the seasoning and sauce compared to Georgesville. On the seasoning I ordered desert heat and sauce I got Mild. Delicious wings and the staff was very friendly as well.

Ça reste du fast-​food mais on ce trompe pas avec BWW la nourriture est bonne, le service décent, propre… Bref un sports bar qui répond aux attentes !!

My brain almost exploded. So many flashing screens all around me was a little over stimulating.
I was with a group of 4 and we ordered their pretzels. Most tables there have 4 chairs. Most booth there seat … well … 4. The pretzel appetizer had. (!!!) 3 (!!!)? For this to be shared, means that some math needs to be done which is impossible with all the noise and stimuli of the room. They may want to give 4 per basket vs 3. Or, have only odd number seating. Even if they have the same oz of food were there are 4 smaller items. I know,. crazy talk but this could work.
The food was ok. I think I got the wrong thing. The Jerk Chicken sandwich was ok but was bodged together. I got it with onion rings which were AWESOME.
For desert we had the chocolate nachos. Now that came in multiples of 4 and was good.

Terrible. Music too loud. Food too late. Service too slow.
Our server has been the same the last two times we have been in there and he is absolutely terrible. Any more than one table and he loses his mind. I never got a drink refill and the food took 40 minutes on a Sunday afternoon. One of the waitress ended up feeling sorry and taking over our table.

I used to go here ALL of the time! Until they changed management. Prices are steep and they don’t really accommodate you when it comes to watching your games. They prefer to play music while important sporting events are being aired. I much preferred the other options in Hilliard. Average Joes and Nastys are definitely better options. Also there are always lots of children there. I always thought it was hypocritical of places like this to serve booze while the kids are running around playing video games. I don’t like to be served overpriced food in a little piece of cardboard either. If you’re going to charge $ 12 for a hamburger at least put it on a plate thank you

Pretty similar to most BWWs I have been to. They had some nice high top seats here tho. We stopped on our way back to Chicago after a wedding and had wings and loaded fries.
I had no idea what I was doing ordering the wings. I had so many questions. Our server, Emily, was very patient with us as we went back and forth on how many, what kind, how many different sauces, etc. (So many choices!).
Had a nice experience, I like that the bar is a little separated from the dining area, makes it so people can talk to each other at the tables and the rest of us at the bar area can scream at the game.

Wings were good. But took 30 min for service and 30 min for food on a weekday. We were not happy so we complained to the manager and he was kind enough to take like 70 percent off our order. But the waitress was just horrid to us all night. Just snobby. It would be one star if it wasn’t for the discount.

We’ve been coming here with friends for a few weeks to play trivia. We’re always served promptly in the bar but the servers are hit or miss when it comes to refilling drinks (especially non-​alcoholic drinks) and some are definitely more attentive than others. But the beer selection is good, we enjoy trivia (even though the host sometimes pulls his information from outdated sources or messes us scoring or question-​posing), and the food is ok albeit overpriced. I do appreciate the facelift in the bar especially the new chairs and TVs.

I ordered wings from the bar on an extremely busy night, so I planned on waiting 15 – 20 minutes to have fresh wings. These dry, barely warm wings were placed in front of me within three minutes of ordering. Now, I’m no scientist, but I’m almost positive it take over 10 minutes to fully cook raw, cold chicken. If I wanted precooked food, I would have just gone to the White Castle across the parking lot.
I couldn’t eat the wings, so I tossed them and stuck to the beer. The bartender was knowledgeable when it came to beer and had said some things to me about how management has changed in the past few months since new owners have taken over.
For example, I had asked about one of the store’s specialty drinks they had going on for St. Patrick’s Day. He was honest and said that it was usually pretty decent, but there hasn’t been a complete liquor order in weeks, so they were subbing in things like melon schnapps for Midori and vodkas like Smirnoff or Skyy for Grey Goose and Ketel One and still charging the same price.
He went on to say that many of the kegs have been back there well past their expiration date and that he’s taken bottles of beer off of the shelves that are from over a year ago, but the managers keep putting them up, so be careful with your beer there. If it looks unsavory, I’d say send it back and order something else.
The place looks archaic compared to nearly every other location I’ve been to in recent memory. The walls and carpet are littered with food and stains. The bathroom was horrible. Carvings saying fuck, pussy, faggot and every other cuss word, racial slur, or sexual offering was displayed floor to ceiling for ever man or child that walks into that bathroom.
This will most definitely be my last time to this location, as well as both the Grandview and Bethel locations since they are owned and managed by the same guys.
Basically, don’t go in. If you do venture into this death trap, be prepared for a full display of Murphy’s Law.

Fast at lunch! Its a chain that most people are familiar with. This is near my work so I go at lunch time and appreciate quick service.

This location compared to other BWW’s I’ve visited left me feeling cheated. Décor is bland, restrooms are in center of building which basically chops the place in half — bar & restaurant. Servers are not motivated to provide excellent service — almost like this is a self-​service sports bar.
On a recent late Saturday afternoon (3−4PM), they sat me (party of 1) in the far dining room so that I didn’t take up a booth. As I watched 1 of my favorite teams, another party requested a certain game as they were seated at the next table. Host didn’t ask if I minded but simply changed the channel.
I went to the restroom and stopped in the bar area to watch a series as I couldn’t watch the game at my table. The server sent the host to check the restroom while she checked the bar as if I had ran out on my check.

I found the ambiance for a BWW’s a little bland and the food to be a little quiet. Wait what? I guess, I got that mixed up but I’m bass ackwards sometimes.
I’ve been to BWW’s in California, Arizona, Las Vegas, and now Ohio. The food is pretty much the same and the service ranges from bad to great. At this location, I found their service just okay. It was a fairly quiet night and we arrived ready to chow down. I got their Italian Burger, which is basically a burger with a mozzarella cheese stick and pizza sauce on it. Come to thing about it, just the description isn’t pleasant. But it wasn’t bad at all. Still big enough to be filling and tasty enough for me to finish it. My boss and I shared some spicy hot wings. Again, wasn’t bad, just okay.
Couple of things I learned about Buffalo Wild Wings regardless where you go. That’s if you have a favorite item on the menu, don’t go out on a limb and be creative. My favorite is their Boneless Parmesan Chicken and I wish I got that last night. The food and their service was just okay. I live a couple of blocks from a BWW’s and during football season I’m there almost weekly. Guess I’m spoiled at my home location with excellent service. Plus, they comp my meals there at times. Only in Vegas.
Tip for Buffalo Wild Wings: If a customer orders wings, serve with extra napkins. One just doesn’t cut it.

Reason number one for 4 stars: I have become a fixture at this place. No kidding. Just look in the men’s restroom. There I am, cemented to the wall near the paper towel dispenser. Being a fixture in a restroom is almost exactly as bad as you might imagine. But, kudos to BWW Hilliard for not standing in my way.
The second reason for the excellent review: I was so flustered with the cast-​of-​thousands-​per-​week approach to bartenders that I just gave up trying to choose a favorite. So, I went to the big Morman temple in the sky (actually Salt Lake City, but it was closer to the sky than Columbus) and had a church elder declare me a no-​kidding practicing Morman (this is not a cost-​free proposition, like in any church recognized by the IRS). Then I returned to Columbus and married three of the bartenders: Tiffany, Lina, and Mel (please be discreet… my attorney has not fully explained the implications of the non-​exclusivity clause to all three yet). Now, as you might agree, this is truly an uncommon commitment to a business establishment, especially a chain restaurant with an animal head as a logo. But I stand by my decision – Tiffany, Lina, and Mel are definitely worth almost anything.
My final reason for really liking BWW Hilliard is their covered rear patio that’s not really all that nice. I don’t smoke, but if I started, I’d have a great place to go and «burn one» not too far from the bar (which is populated by a much higher than average proportion of smokers, myself included I would imagine). My smoking wouldn’t disturb too many folks (since it’s not all that nice out there, as I already said). Actually, unlike the other two, this is not a very good reason to like a place. So, I retract it. Substitute whatever reason you want. Don’t even bother telling me what it is.
See ya there!