Companion Animal Hospital

Very surprised to see so many negative reviews. Have been taking our 2 Siberian huskies here for about 4 years. The front desk staff is always pleasant and multitasking, and yes although busy at times, we have never had to wait an undue amount of time. I can’t recall our vets name, but she is the same vet who has been caring for our dogs since they were little. She remembers them and always treats them with the utmost care.

Slow service. Also they don’t take appointments. So you are stuck in the waiting room for more than an hour. No joke. They do have decent prices. Yet you have to plan for a half a day to just get your dogs shots… And the cleanliness is very poor. Along side make sure the anesthesiologist knows your dogs blood type. They ODed my lil chihuahua sadly in 2013 for a teeth pulling.

Took my cat in because he was not using his litter box and had soft stool. The vet gave him a urinalysis which tested positive for bacteria so he gave him a shot and recommended that I buy the urinary tract cat food in the clinic. After the visit, my cat only became worse… he started throwing up for weeks and his stool was completely watery for weeks. I called around 3 weeks after visit and told them my cat was worse so they said I could bring him in for a free recheck. I did and the vet told me I needed to change back to the original food (after I had spent $ 30 for a small bag of their urinary tract food in the clinic — no refunds) and gave him a fecal test which now had bacteria in it. He charged me for the recheck and fecal test and left with nothing except a recommendation to put probiotics in his original food. Terrible service and a complete waste of money.

New to town and needed a quick poo test for parasites so I could get my dog in daycare. I couldn’t get in with any of the vets recommended to me in a timely fashion, so we dropped in at 6 on a Tuesday. Boom, 40 minutes later, my dog’s been examined by the vet, her poo’s been… whatever they do to the poo… and we’re on our way. 80 bucks for exam plus parasite labs. Nothing fancy, exactly what we needed!

The veterinarians are wonderful here. The customer service? Not so much. It shouldn’t take over an hour for someone to even check on me and my sick pet in one of their rooms. If it takes a vet that long to be able to get to you, you should probably hire more vets. The actual vet visit with the veterinarian only takes like ten minutes most. It should NOT be a two hour adventure of waiting. Especially when I called ahead of time and asked how long it would take, and they said about half an hour. Not happy.
UPDATE
My other pet has been limping and here I am again. They threw me in a room, and has not once checked in on me in the last four fifty minutes. I do NOT recommend this place. I can hear them «chatting» and being catty with the nurses. I’m sorry but maybe you should do your job? So angry it’s ridiculous

My dog was dieing of cancer. I thought it would be best to put him down so he didn’t have to suffer. But unfortunately after the vet giving me hope he could possibly be saved with treatment I agreed. I called two weeks in advance to get his prescription refilled as they said he could get very sick if he misses even one dose. When I called to follow up on when I could pick up the medication they gave me the run around. My poor baby died the next day. I am seriously considering sewing this place.
would have rated 0 if possible. I’ve been taking my pets to this location for several years. The services and quality of care have dramatically declined within the past 2 years. They charge for exams/​services they don’t perform. They take the pets in the back room so you don’t even know what they are doing. (any good vet doesn’t do that) I felt like the entire staff from the receptionist, vet, assistant are all incredibly rude and unprofessional. They just want your money and in my opinion could care less about the pets.
On a side note they wanted almost $ 600 for cremation. I was able to get it done for $ 130 @ springer and Son. Turns out companion adds hidden fees that have nothing to do with cremation just so they can turn a huge profit on your pets death for nothing. Do your homework if you question my merit. … I did mine!

I agree with many of the other reviews regarding terrible customer service and ripping customers off. We get our dogs prescriptions refilled monthly and every time we call to get them refilled it is a HUGE ordeal. They say they will call you back when the Dr. approves the refill. Half the time they never call back so I have to either call them back and hear, «the Dr has not approved the prescription yet”-3 days later still not approved… then, if I go in to see if I can get them filled, they either say, «we haven’t called you back for a reason or, oh, sorry, we forgot to call you back and tell you the prescription is approved». Then, once it is approved, you have to go to the office and wait well over 30 minutes just to get them filled. A lot of these issues are due to the fact that there usually is only one employee at the front desk. This is ridiculous! The next issue is they over charge like crazy. We had our dogs teeth cleaned several times within 2 years and the prices for the same procedure was over $ 100 different. It seems they charge whatever they want and state they do certain procedures — who even knows if they are actually doing the procedures they charge you for.

Our 30 lb. toy fox terrier lost 10 lbs in a month. Had diahrrea too so I started him on probiotics. They only worked for a while. He’s going on 15 so I started thinking he was just ready to die… but instead I took him here! They took an x-​ray, told me what was wrong, and now my dear doggie is putting his weight back on, has the spark back in his eyes, and plays like a puppy!!! Thank you Dr. Conelly and thank you Companion Animal Hospital!!!

Vet horror story come true. Took my chi. In for a teeth cleaning and pulling. Needless to say more. Received the worst phone call of my life.
Also they make you wait, lack of cleanliness. And poor front desk service. With a teenage flirtatious rude front seat girl. Due to her and my previous traumas w this vet. I would not recommend this place to anyone. Unless your an attractive male, w puppies. Then your service will be quick.
What a shame.

I’ve taken all my pets here so far. 2 dogs that have been put down here and so far 5 cats. I’ve never had an issue here yet but i can say it’s a little expensive for some things here. I wish they did payments or something. I couldn’t afford my dogs ashes so i just had to put them down and walk away. It’s sad when you go through something that hard to have to walk away with nothing. I had those dogs for 19yrs. But other than that a great place. Very friendly. Love their office cat they have. Such a sweetie.

Disappointing service. They gave our dog FIVE shots with out asking us first and he was only there for a recheck on his foot and flea medication. Our bill was over $ 300.00!!! When we called them out on it and told them we could hardly afford a bill that large with out prior notice they told us that that we have to pay and they would not give us our dogs necessary medication, whatever we could pay would go to the vaccines. They only care about the $$$ Needless to say we weren’t able to go groceries shopping that weekend. The Dr. Seems to «guess» at what could be wrong… They nearly killed another dog of ours because they had her on so many meds… they even called us in a PANIC because the mix of meds could have severe consequences.

I went twice in two days to the Companion Pet clinic in Forest Grove, trying to get my cats seen, a rabies shot and some pills for them to fly with. You can see my review there for how exasperating THAT was.
So I called the Hillsboro location, and explained my predicament. They are only about a block from my house – and they got me right in. They scanned their chips for no charge so I could change the address, provided the necessary pills, did a check up, in no time at all. AND they are GREAT with cats.
Thanks Companion Pet Clinic of HILLSBORO.

Do not take your pets here. They are unethical and Dr. Pilversack lacks compassion and is only concerened with making money. He shou;d not be licensed to work on a car let alone an animal. If you love your pet go somewhere else.

I have been very happy with this office. I do not know how I was lucky enough to randomly pick them but they have been great. I feel like they are honest in their approach to pet care. I have taken two of my cats to them. They provide me with the bottom line of what needs to be done and then tell me other possible recommendations. They have always been kind, thoughtful and helpful to my family and my pets. If you are interested in good care for a fair price, I think this place is a good choice.

Stopped taking my dog here after they gave him a shot and then developed a bump where it was given. They then refused to waive the exam fee for checking the bump they caused. When I took him to a diffrent vet, they said they were pretty sure that they must have hit the bone with the needle.
Be nice to your pet; don’t take them here.

I’d been a customer here for several years, just receiving mediocre care for my pets. The vets are OK, it’s the help at the desk that need to learn basic customer service. I’ve spent thousands of dollars at this pet clinic since I’ve been going there, but after my last vist, I refuse to ever go back.
Basically I was treated very rudely and not giving any service. I called in ahead of time for an item, I had to wait neary 30 minutes for, just to pay for. Also, one of my beloved cats had just died, I requested that he be removed from my file. I asked 2 of the employees to do this, I was ignored both times. I wrote a short letter to the owner, expressing my concern over such bad service. He was unapologetic, defensive, and really didn’t seem too concerned. I explained to him, what occured, and it would be nice if an apolgogy was extended. He actually said, «For what?» I was shocked! This coming from a business, where I as a customer, have been paying these peoples salaries!
You really get what you pay for. My pets, nor I, deserve to be treated in such an unproffesional, disrespectful manner. They really need to learn what compassion means, and general customer service skills. I will not ever go back there.

Little Winnie is our first dog (Jack Russell/​Chihuahua Mix) from recommendations from other pet owners we went to the Companion Pet Clinic. The front office staff was very friendly and helpful and we did not have to wait very long at all before seeing the doctor. The doctor was very informative and willing to field multiple questions from first time dog owners. I think that their rates were very reasonable and they were not pushy at all regarding procedures. We will definitely be bringing Little Winnie back there.

I was looking for an affordable place to take my pup & stumbled upon CPC thru google searches. Although it’s a bit of a drive from DT PDX it was worth it. Couldn’t have asked for friendlier service or a nicer vet. I was given honest answers & never felt like I was being tricked into services my dog didn’t need. The charges were all legit & I didn’t walk away feeling like I had just blown a ton of money. I highly recommend!