Patterson-Schwartz & Associates

Terrible Real Estate Agency, unprofessionalism to the utmost degree.
I had been shopping for a house for over a year. A house popped up on
and Zillow for $ 175,000 that met my wants and needs, Lauri Brockman was the selling agent. I got in touch with my agent right away, looked at the house and promply submitted an offer at full price because it seemed worth the money. I was then told that the $ 175,000 it was listed at was a mistake and it is supposed to be $ 182,000. Whatever. We came to an agreement pricewise since I wasn’t looking to steal a house, I’d pay what it was worth.
I moved forward, paid the $ 525 for a home inspection, paid the $ 485 for the appraisal which came back at $ 180,000. The house did need some attention but nothing major. My settlement date was written into the contract for February 27^th. On February 26^th my lender informed me that they weren’t ready and requested another week to go to closing. Lauri Brockman and her team wouldn’t agree to move the settlement date and then sold the house out from under me.
To this day, I still have not received my good faith deposit and I just got word from the home inspector that Lauri is using the inspection that I paid for, with her new clients without re-​imbursing me. They’re underhanded and dishonest at the least, if not they’re full on criminals.
Not only did I lose the house that I made arrangements to move forward with, I’m now homeless because I sold the house I was living in and to this date I’m beat for a little over $ 2,000 between the good faith deposit that has not been returned as well as fees for inspections and other things that I won’t ever see again.
When I confronted Lauri about why she’s using the home inspection that I paid for without re-​imbursing she danced around and lied like I’ve never seen before.
Steer clear of these people.

I was moving to the area without knowing much about it, but I have friends living there. So, I searched for houses near their neighborhood and I was very glad to find one house right next to them. I contacted the phone in the sign and started the process. They needed money upfront, even before submitting the application.
«Before an appointment can be scheduled, the Patterson-​Schwartz Property Management Department will need to run a summary of your credit to prequalify you. There is a $ 10 charge per applicant for this service.»
I provided a recent credit report, but they still needed their money. Once that was completed, I had to pay for the actual application for rent.
«if you wish to submit a rental application, you will need the following to accompany the application: 1. $ 50 application fee, 2. Two current original pay stubs per applicant, or a signed offer letter on company letterhead if no pay stubs are available, or a W-​2 form if you are self employed. 3. If you are currently renting, we will need contact information for your current landlord for a reference.»
Once all that was done and I was approved, I was told that the property was not available for rent anymore. I am not sure what happened here. I could guess discrimination because despite a perfect credit score I do have an accent, but I would be just guessing.
I was offered other properties in the area and I ended up renting one 6 miles from my friends for more money. I should have started working with another company right away, even if that meant losing the money I had already paid to these people, since they were not going to reimburse me.
I will do another review about my current rental experience when it’s over, because there’s a lot more to tell about these people. I would not rent with this company again in my life, nor I would allow any friend of mine work with them.

WORST PROPERTY MANAGEMENT COMPANY EVER!!!
Before you read this and think I’m just an upset renter — prior to our move I worked for a nationally recognized property management company for 5 years. So I understand what should be expected from a property manager/​management company. The lack of knowledge, customer service, follow ups, and the blatant lying Patterson Schwartz should be embarrassed. What a joke the company is!
We moved to DE in August and yes we had to be prequalified before we would be allowed to see any properties.
That is only the beginning… terrible customer service and complete lack of knowledge about the properties they showed us. Not to mention they flat out lied to us more than once.
When we first started to look we had to drive back and froth from MD — LINDA BLUE the women we were working with told us she would only show us four places a day and that she wouldn’t show us anything after 3pm.
When we would look at a place LINDA BLUE would just open the door for us and stand there while we looked around — didn’t walk around with us or give us details about the places. When asking LINDA BLUE questions she would say she didn’t know and have to get back to us. Next she showed us places with applications already pending on them. Yes, I know they show pending places just in case the application is declined but she wouldn’t tell us until we would say we wanted to put an application down ourselves — this happened a few times while looking.
Once we finally found the place we are currently living in we looked at it before hand and were assured it would be professionally cleaned before we moved in. The only thing they actually cleaned was the carpet. I know because the carpet was GREY before we moved in now it is cream… I’ll tell you how I know they didn’t clean anything else.
Before the cleaning the guest bathroom medicine cabinet was FILLED with the last renters personal effects — meaning contacts, razors, shaving cream, medicine, toothpaste, hair products, etc. The bathtub was filthy with black spots and hair all over the bottom and there wasn’t a showerhead on the spout for the shower.
Next our master bathroom — in the bottom of the shower there was a dark cream scum ring that took up the entire shower floor for the most part. The bathtub wasn’t clean along with the toilet either. Those are just a few things — I won’t keep going because it will take up to many pages.
When we called to let them know the place hadn’t been cleaned and explained we new because the stain in the bottom of the shower was still there along with everything in the guest bathroom medicine cabinet plus many other things. The response is that the cleaning lady tried to bleach the bottom of the shower twice and couldn’t remove the stain. BULLSHIT! I took a regular scrubbing brush and scrubbing bubbles bathroom cleaner and cleaned it myself and guess what? The stain came right off. The showerhead that was missing in the guest bathroom never got put on. Instead they just put a new showerhead in the plastic packaging on the bathroom sink. The personal effects in the medicine cabinet were still there. All 3 toilets still weren’t cleaned and the list goes on and on.
Granted «the cleaning company» they are the ones cleaning the house not the management company. But why you wouldn’t check the property after it had been cleaned knowing new residents were moving in and made you aware of these issues. I always checked places after they were cleaned and can honestly say I have re-​cleaned a house or two myself so residents could have a clean place to move into.
I took pictures of everything as well before I re-​cleaned our entire place after an entire day of moving.
The final straw that made me sit down and take time out of my day to write this long review was the leak in our bedroom ceiling during hurricane Sandy a few weeks ago. We called our property manager BRIAN and let him know about the leak. He told us someone would be out to look at it.
It took about four days for the contractor to come out he was there about 10−15mins — took a few photos and said he be back the next day to fix the damage. No one ever showed up and still hasn’t. We waited a few days given he was probably busy with other similar situations from the storm.
In those few days no one ever called us to follow up and let us know the contractor was a little backed up with other issues. We finally called BRIAN POMIJE and he said the contractor told him he had sent the proposal but BRIAN POMIJE said he never received it. So BRIAN POMIJE was waiting to get a new copy. It has now been FIFTENN days since the hurricane came through and no one has been out to fix our ceiling and no follow up. What a shocker.
If you have made it to the bottom of this review please be very cautious about renting from Patterson Schwartz. They are not credible and do not deserve to be in business.

I’m moving to the area for work, looking for a rental before I buy a house. They are Fee, Fee, Fee. My suggestion is to run if this is any indication of how they operate! This is the email I got from one of their brokers:
Thank you for your inquiry regarding the rental property at — — — –. Before we can schedule an appointment to show this property, we must first pre-​qualify your credit (see attached rental guidelines.) Call our office if you would like to pre-​qualify for a showing.
Best regards,
L.B.